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Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences. Take Ticketek , for example.

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Training retail sales teams? Here’s why face-to-face won’t cut it anymore

Inside Retail

Training your team with a Learning Management System means that you can push training out to your team in just a matter of clicks. Using its online learning management system , RedSeed can provide API integrations, resources, content, learning pathways and a training dashboard to help your business keep your staff motivated and succeeding. .

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Endeavour Group’s net profit drops despite top-line growth

Inside Retail

Group sales for the 27 weeks ended rose 2.5 billion, driven by growth in both the retail and hotels segments. per cent increase in retail sales, while an improved food and bar offering helped deliver a 2.7 per cent uplift in hotels sales, said Steve Donohue, Endeavour Group MD and CEO. per cent year on year to $6.7

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Adairs reports strong performance for the full year

Inside Retail

Mark Ronan, MD and CEO of Adairs Limited, said this year’s sales performance “reflected” a strong product offering across all three brands. “In In a trend seen by virtually all retailers, sales slowed towards the end of the year as rising interest rates and broad cost of living pressures saw households tighten their budgets. “In

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Improving Campus Store Returns Management with Smart Technology

Parcel Pending

Improving the campus store retail experience is not only about knowledgeable staff and shorter lines at the checkout, it is also about the speed and efficiency of the returns process for customers and store employees alike. This is in spite of the fact that retail sales figures have seen steady growth over the past three years.

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Customised retail training shows better results

Inside Retail

The majority of retail sales courses are generic and hard to relate to. Engage your learners. Using customised content helps to engage your learners. Integrated manager-led coaching. . The post Customised retail training shows better results appeared first on Inside Retail. Simply, powerful LMS.

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Aptos survey: 88% of Gen Z shoppers in UK plan to visit a physical store this Golden Quarter

Retail Focus

The survey of 2,000 UK consumers aged 16 to 26 was conducted in October 2023 and sought to identify the shopping habits and preferences of older Gen Z shoppers during the Golden Quarter , the peak retail sales period that runs from October through December. Currently, Gen Z is recognised as ages 11 through 26.

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