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Three practical solutions to drive brilliant customer engagement

Inside Retail

As we know, today’s consumers are doing much of their shopping online. The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . billion on online retail , accounting for around 13.2

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Training retail sales teams? Here’s why face-to-face won’t cut it anymore

Inside Retail

We understand that organising training can be time consuming… But, delivering training online can take the hassle out of planning staff training. Training your team with a Learning Management System means that you can push training out to your team in just a matter of clicks. The post Training retail sales teams?

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Aptos survey: 88% of Gen Z shoppers in UK plan to visit a physical store this Golden Quarter

Retail Focus

Aptos , a leader in unified commerce solutions, today announced the findings of its 2023 Golden Quarter Consumer Survey. As this demographic gets older and gains more disposable income, they have become a key audience for retailers to engage. Currently, Gen Z is recognised as ages 11 through 26.

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Why US retailers are embracing a more inclusive holiday season

Inside Retail

When consumers search for holiday content online and in stores, they are still more likely than not to encounter Christmas-themed movies, home decor and gifting items. According to a report by global data and business intelligence platform Statista , retail sales over the 2023 holiday season are projected to be between $957.3

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Improving Campus Store Returns Management with Smart Technology

Parcel Pending

Smart technology, including smart parcel locker solutions, can significantly improve returns management for campus stores by simplifying and streamlining the reverse logistics process. This is in spite of the fact that retail sales figures have seen steady growth over the past three years. return rate in 2022.

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Dan Murphy’s MD talks digital channels and drinks innovation

Inside Retail

It also has a significant online presence, claiming 50 per cent of all online Australian liquor sales. Dan Murphy’s is investing in both the online and offline consumer experience. This] overcomes the flavour barrier, that beer is perceived as bitter by some consumers, [and it] allows us to engage with a whole new customer base.”

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Helping retailers grow and shoppers save

Inside Retail

million digitally active customers with Australian retailers, we can save consumers money while boosting retailerssales. Looking at the year ahead, one big question for Australian retailers will be how to maintain and build on these digital connections with consumers and find new incremental channels for growth.