Inside Retail

MARCH 25, 2025

Casual fashion chain Jeanswest has been placed in voluntary liquidation with all 90 stores across Australia to be shuttered. The business’s owner, Harbour Guidance, which bought the brand out of administration in 2020, has appointed Lindsay Bainbridge, Andrew Yeo and David Vasudevan of Pitcher Partners Melbourne as administrators. However, in a statement issued Wednesday, Bainbridge said the brand and online store may continue to trade and “all restructuring options remain open”

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Design Boom

APRIL 26, 2025

with nearly four meters of ceiling height and a barrier-free layout, the flagship operates more like an open house than a conventional store. The post el departamento turns nude project’s madrid flagship into a hollywood-style ‘open mansion’ appeared first on designboom | architecture & design magazine.

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Retail Focus

JANUARY 2, 2025

Its that time of year again when we can sit down, pour ourselves a little (or indeed large) glass of something, and reminisce about the year that was. It is fair to say that retail has had its ups and down in 2024, with plenty of challenges accompanying the good times. While certain trends that were apparent this year may not be as key in 2025, others will continue into the next year and beyond, playing a major role in shaping customer demand.

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Inside Retail

MARCH 26, 2025

After a four-year hiatus, G-Star Raw is poised to re-establish its presence in Australia and New Zealand, emerging from a turbulent chapter in the market. The Australian arm of the Dutch-founded denim giant, established in 1989, collapsed into voluntary administration in early 2020 as the advent of covid engulfed the market. G-Star Raws 57 outlets across the country closed their doors.

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Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

Architecture

Inside Retail

JANUARY 8, 2025

Christmas and end-of-year sales are big business for retailers but they also drive enormous returns. The high volumes of unwanted gifts and remorseful sale purchases have implications beyond the bottom line the environmental impact of emissions, repackaging and damaged goods is becoming excessive. The Australia Institute projected an estimated $1 billion worth of unwanted Christmas gift waste in 2024, with 27 per cent of Australians expected to receive gifts they will not use.

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Inside Retail

JANUARY 10, 2025

As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 billion business behind Mitre 10 and Home Hardware, Anna Kismet is a firm believer in using technology to solve unique business problems. One problem she has been working on since joining IHG in 2022 is how to manage the backend systems and processes for a business, Mitre 10, with over 500 stores that are all individually owned and operated. “From a technology point of view, you have multiple point-of-sale sys

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Inside Retail

JANUARY 14, 2025

Last week, a new addition to Kmarts product range made Alex Gransbury rethink his approach to patenting. He was on a call with one of his Dreamfarm employees when he first heard that one of his inventions had been copied and pasted. For Gransbury, who has invented products in a MacGyver-like fashion for over 22 years, designing new products that are fit-for-purpose and exceed customer expectations.

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Inside Retail

JANUARY 20, 2025

Five years after acquiring the online marketplace for $230 million, Wesfarmers has decided to wind down Catch , citing a competitive Australian e-commerce landscape. “The recent increase in competitive intensity in the Australian e-commerce sector has affected Catch’s financial performance and growth prospects,” said Rob Scott, Wesfarmers MD. “In this environment, the Groups retail and health businesses, with their leading omnichannel offerings and trusted brands, are bet

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Inside Retail

JANUARY 23, 2025

Temu has been ranked the fastest-growing website in Australia after recording a 72 per cent increase in unique visitors last year. The Chinese online marketplace took the top spot in Similarweb’s 2025 Digital 100 Australia report which measures the top 250 websites across various categories. Property.com.au and chatgpt.com were in second and third places, respectively.

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Inside Retail

JANUARY 22, 2025

Canadian activewear brand Lululemon Athletica aims to double its business through category, retail and market expansion and product innovation. CEO Calvin McDonald recently discussed the strategy with CNBC s Sara Eisen at the National Retail Federation conference in New York. Sara Eisen : I want to talk about you and your journey. Its hard to believe it’s been over six years [since you joined Lululemon], I remember when it happened.

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AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

Inside Retail

MAY 2, 2025

Australian retail sales rose by 4.3 per cent year on year in March, continuing a positive improvement in recent months. Australian Bureau of Statistics (ABS) data showed a rise of 0.3 per cent from February to March. While the steady growth is heartening, cost-of-living pressures and economic uncertainty continue to impact consumer behaviour,” said Australian Retailers Association chief industry affairs officer, Fleur Brown.

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Inside Retail

JANUARY 13, 2025

If you don’t have your narrative set, someone else will tell your story, said Katie Welch, the chief marketing officer of Rare Beauty. That was one of the key messages delivered on the second day of Retails Big Show, the National Retail Federations (NRF) annual conference and expo, which is being held in New York City this week. Major players in the retail industry like Tracee Ellis Ross, the founder and co-CEO of Pattern Beauty; Tommy Hilfiger, founder of the iconic eponymous apparel bran

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Inside Retail

JANUARY 2, 2025

Sydney-based fashion brand One Mile was founded by Sammy Robinson in 2020 after a collaboration with another brand sparked the desire to have her own label. The coastal-inspired brand launched with a sell-out knitwear collection, and caters to an often overlooked taller female demographic. Recently One Mile opened its first boutique in Bondi Beach, which has seen the brands cult following frequent the space and sell out stock.

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Inside Retail

JANUARY 2, 2025

Children’s clothing retailer Blue Sky Kids Land has been fined more than $5.1 million for exploiting Chinese migrants. The company previously operated stores in Sydney, NSWs Central Coast, Newcastle and Canberra, according to the Fair Work Ombudsman (FWO). The penalties include a $4.3 million penalty against Blue Sky Kids Land, $760,000 against company director Guo Dong Gu, and $43,000 against company director Fei Rong Yang.

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Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

Strategy

Inside Retail

JANUARY 6, 2025

Amazon, the $2 trillion gorilla, arrived on our shores officially in December 2017, just in time for Christmas. And some seven years on, much to the dismay of retailers, it is now starting to shake the tree and become a real force in the market , as Australian shoppers increasingly turn to alternatives to manage the cost-of-living crisis. Amazon announced it posted over $3.1 billion in sales revenue (across cloud, advertising and marketplace sales) in calendar year 2023, up from $2.63 billion in

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Inside Retail

MARCH 11, 2025

The digitalisation of media has seen advertising budgets diverted towards social media campaigns and search engine marketing in Australia, 70 per cent of digital advertising spend goes to Meta and Google. For many retailers, these platforms have grown to consume the whole marketing funnel and their templated options have become the default. Metas advertising revenue in 2024 grew year-on-year, with ad impressions up 6 per cent across all platforms, however, price per ad increased by 14 per cent

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Inside Retail

MARCH 30, 2025

British retailer group Frasers will sign a deal to increase its stake in ASX-listed Accent Group, enabling further expansion nationwide. Frasers is set to raise its shareholding to 19.99 per cent from the 14.65 per cent it acquired from Brett Blundy in August , the Australian Financial Review reported. The new deal would allow the British giant to leverage Accents distribution network to establish a physical presence of Sports Direct in Australia.

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Inside Retail

APRIL 30, 2025

Woolworths recorded a 3.6 per cent rise in total revenue of $13.952 billion in the third quarter of this year, up from $12.597 billion during the same period last year. Total Australian food division sales increased 3.6 per cent to $13.051 billion. Discount department store division Big W saw sales slip 1.5 per cent to $986 million, while its e-commerce sales grew by 4.3 per cent to $87 million, suggesting lower foot traffic. “Clothing remains a challenge [to Big W] with Q3 growth reliant

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Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

Consumer

Inside Retail

FEBRUARY 18, 2025

Mosaic Brands will unlikely be able to pay its creditors, including suppliers and landlords, for goods and services supplied before October 28 last year, when the fashion retailer entered administration and receivership. Even secured creditors look to be out of pocket. “There is not expected to be sufficient funds from the realisation of assets to pay amounts owed to secured creditors in full,” said FTI Consulting, the voluntary administrators of Mosaic Brands.

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Inside Retail

JANUARY 8, 2025

Australian retail sales saw significant year-on-year increase in November, largely attributed to the Black Friday sales. “Black Friday sales events proved once again to be a big hit, with widespread discounting and higher spending across all retail industries,” said Robert Ewing, head of business statistics at the Australian Bureau of Statistics (ABS). “The popularity of Black Friday sales continues to grow with promotional activity now stretching across the entire month of Nov

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Inside Retail

FEBRUARY 25, 2025

Woolworths Group booked lower profit in the first half, attributed to the 17-day industrial action impacting its supermarket business last December and a trend of customers seeking more value when shopping. The group’s net profit fell 20.6 per cent to $739 million after earnings before interest and taxes (EBIT) slid 14.2 per cent to $1.45 billion.

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Inside Retail

APRIL 22, 2025

Melanie Remai is set to take over as CEO of Cue Clothing and its brand Veronika Maine, which the Levis family recently sold to British asset manager Hilco Capital. Remai, former GM of Country Road Group’s Trenery brand, will take over from Simon Schofield in August as part of the deal. The Cue and Veronika Maine brands are synonymous with iconic Australian design and quality clothing.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Inside Retail

APRIL 3, 2025

Yarn’n, a First Nations-owned e-commerce brand and maker of environmentally conscious toilet rolls, has clinched an exclusive partnership with supermarket giant Woolworths as it continues to scale its ethical, sustainable and socially conscious business model. With a strong commitment to reducing environmental impact and directing a substantial profit share to the Yalari Foundation, Yarnn is transforming how consumers think about everyday essentials.

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Inside Retail

MARCH 18, 2025

Myer’s net profit declined 18 per cent to $42 million in the first half, reflecting what the company described as an increase in the cost of doing business. The department store chain noted incurring higher employee costs, higher support office costs related to a new marketing agency and a separate investment in transformation capabilities. Sales remained flat at $1.83 billion, attributed to mixed trading conditions, store closures, and Myer Exclusive Brands stock trapped at its national d

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Inside Retail

MARCH 16, 2025

Next-generation automation and technology are streamlining waste management costs for retailers and shopping centres across Australia, saving significant costs and boosting sustainability outcomes. Bramidan vertical waste balers imported from Denmark and sold by the Australian company Wastech are being deployed to help with the separation and efficient aggregation of various recyclable materials such as paper, cardboard or plastic, leading to fewer collections by waste collection contractors a

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Inside Retail

JANUARY 12, 2025

Premier Retail expects lower global sales in the fiscal first half, with Australian sales broadly flat compared to the year-ago period. The company forecasts global sales to be between $855 million and $865 million and underlying earnings before interest and taxes to be in the range of $160 million to $165 million. It estimates global sales of its apparel brands business to range from $405 million to $412 million and its underlying EBIT between $31 million and $35 million.

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Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

What trends can online merchants expect after more than two years of exponential growth? Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy. From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels.

Social Media

Inside Retail

MARCH 26, 2025

The Reject Shop has entered an acquisition agreement with Canadian convenience chain Dollarama. The Reject Shop Board unanimously recommends that shareholders vote in favour of the scheme, with the acquisition price of $6.68 cash per share representing a 112 per cent premium to the closing share price of $3.15 on March 26. Today marks a milestone in the journey of The Reject Shop, The Reject Shop chairman, Steven Fisher, said in a statement.

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Inside Retail

FEBRUARY 3, 2025

Transitioning one of Australias leading beauty retailers from a pureplay e-commerce operation to a truly entrenched omnichannel business has been a really positive experience, Sacha Laing, Adore Beauty CEO, told Inside Retail. Becoming an integrated omnichannel retailer meant that a lot of the businesss back-end processes had to be re-engineered with its brand partners and internal teams.

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Inside Retail

JANUARY 28, 2025

If the Apple store was a womenswear boutique, it would be Henne. The Australian fashion label delivers a unique in-store retail experience. Rather than stocking clothing in multiple sizes on shelves or racks for customers to try on and purchase, Everything that you see on display is just for display, Nadia Bartel, Hennes director, told Inside Retail.

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Inside Retail

JANUARY 22, 2025

As January 26 approaches, brands are starting to signal their values to their customers. While retailers may wish to be exempt from the national Australia Day debat, a simple open or closed sign or decision to stock Australian flag merchandise says it all. While some retailers have reversed course on their support for changing the date after the failed Voice to Parliament referendum and public backlash, Melbourne-based social enterprise and fashion label Homie is standing in solidarity with Firs

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Sustainability impacts every nation, company, and person around the world. So much so that, in 2015, the United Nations (UN) issued a call for action by all countries to work toward sustainable development. In response to this and as part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address these critical issues in this white paper.

Retail Design