Inside Retail

Ebay Australia expands Authenticity Guarantee to luxury sneakers

Inside Retail

Ebay Australia has extended its Authenticity Guarantee to a range of high-end sneaker brands from designer brands like Louis Vuitton, Gucci, and Balenciaga. . Ebay’s Authenticity Guarantee is extended to both pre-owned and brand new sneakers priced at over $150.

Black Friday drives 5.8 per cent retail-wide sales bump in November

Inside Retail

Retail spending rose 5.8 per cent in November compared to the same period of 2020, the Australian Bureau of Statistics reported on Tuesday, while online spend, driven by Black Friday and Cyber Monday, rose 22.8 per cent.

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Roy Morgan survey reports sharp decline in consumer confidence

Inside Retail

ANZ-Roy Morgan’s Consumer Confidence survey has hit its lowest since October last year during Victoria’s second wave of Covid, with consumer confidence down to 8.1 pts to the level of 97.9 – the weakest result since 1992.

Sotheby’s to auction Louis Vuitton and Nike ‘Air Force 1’ sneakers

Inside Retail

Two hundred special edition pairs of Louis Vuitton Nike ‘Air Force 1’ by Virgil Abloh sneakers are set to go to auction on Sotheby’s.

Burberry’s focus on younger customers is paying off

Inside Retail

Burberry is continuing to make inroads with a younger demographic, reporting a 26-per-cent lift in sales of goods at full-price in the latest quarter driven by new customers.

B2B marketplace TradeSquare secures $28m funding from US investor

Inside Retail

Australian online wholesale marketplace startup TradeSquare has secured $28 million in funding from US investment firm Tiger Global.

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Australia Post names new retail divisional chief

Inside Retail

Former McDonald’s Australia CEO Catriona Noble has been named as the head of Australia Post’s retail business. Noble, who most recently headed the retail division of ANZ Bank, takes up the Australia Post role of executive GM, retail, reporting to group CEO and MD Paul Graham.

Omicron threatens retail workforce as Kmart and Target slash trading hours

Inside Retail

With almost 25 per cent of trading days lost due to government mandated store closures, Kmart and Target have reduced trading hours while tackling stock shortages.

76 per cent of retailers impacted by worker isolation: ARA

Inside Retail

Three quarters of retailers are currently impacted by worker isolations, according to a survey by the Australian Retailers’ Association, and half rank ‘staff shortages’ as the biggest issue they are facing currently ahead of supply chain issues.

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‘Like a ghost town’: Retailers react to the Omicron wave

Inside Retail

An already beleaguered retail industry is being pummelled by Omicron. Foot traffic is down in CBDs and shopping centres as consumers return to working from home. And stores are short-staffed as the highly contagious Covid-19 variant forces hordes of people into isolation.

Finalists revealed for Inside Retail’s Retailer Awards 2022

Inside Retail

Inside Retail is thrilled to announce this year’s finalists for the upcoming Retailer Awards presented by Commonwealth Bank.

Aussie firm launches augmented reality app for beverages

Inside Retail

Aussie consumer tech firm Immertia has launched an augmented reality app for breweries to promote their beverage products to their customers using customers’ handheld devices. The app, known as “Swigr”, is activated when shoppers scan a label with their phone.

We’re witnessing one of the worst policy failures in Australia’s history

Inside Retail

Australians are getting a stark reminder about how value is actually created in an economy, and how supply chains truly work. Ask chief executives where value comes from and they will credit their own smart decisions that inflate shareholder wealth.

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Supply chain issues to worsen as virus impacts transport sector

Inside Retail

Between a third and half of transport workers are currently unable to work due to complications caused by Covid-19, according to the Transport Workers’ Union, putting major stress on the supply chain and leaving supermarket shelves bare.

City Chic records strong revenue growth despite logistical disruptions

Inside Retail

Global plus-size women’s apparel retailer City Chic has seen unaudited sales revenue of $178.3m for the 26 weeks to 26 December, creating sales growth of 49.8 per cent. .

Isolation rules lifted for critical industries

Inside Retail

The National Cabinet has relaxed isolation rules for several key industries in order to curb the growing workforce shortages. The easing of isolation rules for close household contacts of Covid cases has been met with backlash from The Transport Workers’ Union.

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What global brands need to know about New York’s Fashion Sustainability Act

Inside Retail

A new bill has been introduced in the state of New York that, if it becomes law, would require major global fashion brands to map their supply chains and take steps to reduce their environmental impact. .

Changes to isolation requirements for critical workers divide the industry

Inside Retail

Staff shortages and supply chain/delivery issues are the most pressing challenges facing retail businesses in Australia at present, according to an online poll conducted by the Australian Retailers Association (ARA).

JAM the Label to talk access and inclusion at Retail Fest

Inside Retail

Inspired by their clients, two attentive occupational therapy students launched JAM the Label n 2019 after seeing a massive gap in the market. Meeting at university, Emma Clegg and Molly Rogers were both working casually in disability support.

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Pharmacists on the frontline: How the RAT crisis is putting staff at risk

Inside Retail

Since the explosion of Omicron cases in Australia over the Christmas period and the resulting strain on PCR test centres, many state governments are now advising citizens to use rapid antigen testing (RAT) and to report a positive result to the state health department.

My Foodie Box raises $6 million in IPO, plans expansion

Inside Retail

My Foodie Box, the food and logistics technology business that provides meal kits to Western Australian households, lists on the Australian Stock Exchange on Friday (January 7) after raising $6 million in an IPO.

Ikea buys land damaged by hurricane in Florida to plant forests

Inside Retail

Ingka Group, the owner of most Ikea furniture stores worldwide, has bought more land in the United States as part of a long-term commitment to responsible forest management, it said on Thursday.

Bunnings customers caught up in international data breach

Inside Retail

Bunnings has been caught up in a data breach and may have had personal information about its customers exposed. US-based scheduling platform FlexBooker, which Bunnings uses to power part of its ‘Drive & Collect’ service, was breached in late December and saw 3.7 million users’ information leaked.

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Introducing Goobne, the latest Korean chicken brand to hit Australia

Inside Retail

The story began back in 2005 in South Korea and today Goobne has more than 1000 outlets in its home country, with expansion into Hong Kong, China, Macau, Japan, Indonesia, Malaysia and Vietnam.

Why the Australian Fashion Council is helping start-ups enter the metaverse

Inside Retail

From Burberry and Dolce & Gabbana to Nike, major fashion brands in recent months have been embracing NFTs and now, small Australian businesses will be given support to explore virtual fashion, thanks to a new FashTech Lab program from the Australian Fashion Council (AFC).

RIP paper receipts: A new era of in-store customer experience

Inside Retail

Paper receipts are so 2021. A digitised era for Australian bricks-and-mortar retailers is here, and it’s transforming the customer experience by sending receipts directly to their bank app.

Food shortages are different this time: how to respond and avoid panic

Inside Retail

Australia has experienced plenty of supermarket shortages since the COVID pandemic began. The emerging crisis now is a bit different. In 2020 and 2021, empty shelves were due to spikes in demand, as shoppers responded to lockdowns by buying more toilet paper, pasta and other consumables.

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Adapting to customer behaviours in 2022

Inside Retail

The phrase ‘new normal’ is starting to sound cliche at this point. But cliche phrases only become that way because they describe a commonly-recognised truth. Customer needs and behaviours have changed and it’s unlikely that they’ll ever return to the ‘old normal.’ .

Disgraced McDonald’s ex-CEO pays back US$105m in settlement

Inside Retail

Steve Easterbrook, the disgraced former McDonald’s president and CEO sacked for sexual misconduct, has paid back more than US$105 million to the burger business.

Close contact rules change in NSW, QLD to get critical staff back to work

Inside Retail

As several key industries begin to buckle under the weight of the staffing shortages caused by the rising tide of Covid-19 cases sweeping Australia, the NSW and QLD State Governments have redefined work restrictions for close contacts.

Celine unveils London flagship design

Inside Retail

French luxury fashion house Celine has unveiled its new London flagship store designed by its creative director, Hedi Slimane. .

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Australia Post delivers 52 million parcels over Christmas period

Inside Retail

Australia Post managed to deliver 52 million parcels through December last year despite high parcel volumes all through October and November.

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Post-Christmas trading period to hit $21 billion: ARA

Inside Retail

The Australian Retailers’ Association is expecting Aussies’ pent-up demand for shopping to continue beyond Christmas, divining that a record $21 billion will be spent in stores and online in the period between Boxing Day and January 15.

Woolworths pulls bid to pick up pharmacy group API

Inside Retail

In a sudden shift of direction, Woolworths Group has dropped its $872 million proposal to pick up Australian Pharmaceutical Industries , leaving the business likely to be acquired by Wesfarmers.

Woolies signals NSW delivery issues as Covid cases climb

Inside Retail

Suppliers: How to get your retail business customers to pay you quicker

Inside Retail

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. .

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Grill’d marketing deemed “extremely inappropriate”

Inside Retail

A recent advertisement made by burger chain Grill’d has been slammed by the Ad Standards board for suggesting sexual violence to its audience, after it showcased a Ronald McDonald-like clown seemingly exposing himself to children in an alley.

ACCC ready to “name and shame” retailers over rapid antigen prices

Inside Retail

The Australian Competition and Consumer Commission has said it will “name and shame” retailers and suppliers jacking up the price of rapid antigen tests, as the Omicron pandemic continues to spread.

Black Friday sales grew 34 per cent in 2021: Shopify

Inside Retail

Black Friday was a successful endeavour for many Australian businesses, according to data from Shopify which found that, over the course of last Friday, local sales grew 34 per cent on the firm’s records from last year.

November was Australia’s biggest online sales month ever: AusPost

Inside Retail

Australia Post has deemed November 2021 the “biggest month in Australian online shopping history” after delivering a record 21 million parcels across an admittedly extended sales event period.

Luxury brand Hermès targeted by animal rights protestors

Inside Retail

The backlash toward leather-good brand Hermès has sparked protests around the world from affiliates of PETA after footage emerged last week of the “barbaric” conditions of its crocodile farm suppliers.

Aussies are lagging in affiliate marketing uptake – that’s about to change

Inside Retail

Affiliate marketing has become a multi-billion dollar industry globally – but in Australia, the concept remains shrouded in suspicion, largely misunderstood by consumers. Its share of the broader e-commerce market is just a fraction of that in China or the US.

Retail tipped to earn $20.5 billion in next 10 days: NRA

Inside Retail

Australians are expected to drop $20.5 billion in the remaining 10 days to Christmas, according to the National Retail Association. “[We’re] expecting the shopping frenzy to really ramp up as we kick-off the 10-day Christmas countdown,” NRA boss Dominique Lamb said.