Inside Retail

APRIL 17, 2024

Newmark Capital has put up the Brandon Park shopping centre in Melbourne for sale. The property features 5.81ha of land with a retail centre and has a gross lettable area of 23,038sqm. Aside from Coles and Aldi, the shopping centre also serves as home to five mini-majors and 86 specialty tenancies and kiosks. Newmark Capital has tapped CBRE’s Simon Rooney, James Douglas and David Minty and JLL’s Stuart Taylor, Nick Willis and Jesse Radisich to manage the sale of the asset. “We

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Shopping Management Marketing 130

Inside Retail

APRIL 17, 2024

Westfield Bondi Junction has invited the community and customers to a Community Reflection Day on Thursday, from 11am to 5pm. The shopping centre will remain closed for trading on Thursday and resume trading on Friday, April 19. The Community Reflection Day will be held on the fourth level of the shopping centre, Myer side. The centre will not play any background music and advertisements on digital screens, calling for a peaceful and quiet reflection moment for participants.

Social Media 255

Social Media Advertising Shopping Other 255

Inside Retail

APRIL 17, 2024

The CEOs of supermarket giants Coles and Woolworths stated their cases to the Senate inquiry this week as the government looks into the allegations of price gouging and anti-competitive practices. Both companies have now uploaded their opening statements online. And both outgoing Woolworths CEO Brad Banducci and Coles CEO Leah Weckert said their supermarket chains have tried to help customers cope with the rising cost of living during the past years.

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Balance Form Other Marketing 256

Inside Retail

MARCH 26, 2024

In the realm of commerce, a gap exists in the market – along with a major opportunity – particularly FOR large-scale item returns, within the domain of consumer-to-business (C2B) reverse logistics. This underserved segment represents huge potential, offering substantial benefits from both a customer and business-to-business (B2B) perspective. Returns aren’t great for consumers or vendors.

Perspective 130

Perspective Accessories Accessories Merchandising 130

Inside Retail

MARCH 26, 2024

Australian luxe-for-less beauty brand MCoBeauty launched into the US market this week and is now stocked in over 1,800 Kroger Co stores. Shelley Sullivan, founder and CEO of MCoBeauty, speaks to the challenges the masstige beauty brand faces in entering a new international market and how a partnership with Australian pharmacy Chemist Warehouse helped it become “Australia’s fastest-growing beauty brand”.

Marketing 246

Marketing Strategy Planning Consumer 246

Inside Retail

MARCH 26, 2024

Supermarket chain Coles says it is looking to scale artificial intelligence across its operations to enhance customer experience. In one example, partnering with Microsoft, the supermarket chain is adopting a “computer vision feature” that accurately scans fresh produce through plastic bags. Coles also deployed the technology to monitor deli counters, alerting staff when a customer approaches to ensure assistance.

Planning 255

Planning Management Other 255

Inside Retail

MARCH 27, 2024

Collectible toy retailer Pop Mart says its net profit increased by more than 100 per cent last year. The growth is largely due to expansion in multiple markets, especially in Asia where the ‘blind box toy’ specialist’s next expansion plan is into Vietnam with the opening of its first two stores. The stores, set to open in May, will be located in District 7 of Ho Chi Minh City and the tourist resort destination Ba Na Hills near Danang, the president of Pop Mart International, Ju

Expansion 263

Expansion Location Planning Marketing 263

Inside Retail

MARCH 26, 2024

In a bid to enhance its global retail presence, Levi Strauss & Co recently unveiled the revitalised Levi’s store in Kyoto, Japan, featuring its NextGen store concept. The announcement signifies the brand’s commitment to delivering great shopping experiences in iconic destinations worldwide. The refurbished store boasts a significant expansion, now spanning an impressive 570 square metres, more than twice the size of the previous store, across four levels.

Tailored 130

Tailored Expansion Artistic Apparel 130

Inside Retail

MARCH 26, 2024

Coles has launched Coles 360Impact, a Circana-powered measurement solution aimed to provide a 360-degree view of the supermarket chain’s campaign performance. Coles 360, the supermarket chain’s retail media arm, claims that Coles 360Impact has an increased causality for all Coles media channels, both addressable and non-addressable media.

Marketing 130

Marketing 130

Inside Retail

MARCH 26, 2024

Lush is encouraging customers to sign petitions to their local MPs to establish funded research streams for the development of non-animal-based scientific testing. Lush expects MPs to receive over 23,000 signed letters from its customers as part of the company’s promotion of Animal-Free Science Advocacy’s ‘I am not a labtool’ campaign. “Over the years Lush campaigns and initiatives such as the Lush Prize, have made strides towards funding, and raising awareness about, alt

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Promotion Other Marketing 227

Inside Retail

MARCH 12, 2024

Apparel brand Superdry has confirmed it is in discussions with financial services company Hilco regarding additional funding to support its turnaround efforts. The British retailer is seeking to increase its lending facilities by approximately £10 million (US$12.8 million) for the implementation of its ongoing turnaround plan and cost reduction program.

Planning 130

Planning Apparel Fashion Management 130

Inside Retail

MARCH 12, 2024

Lego increased sales of its colourful plastic bricks last year despite a decline in China and grabbed market share in what it called the most downbeat toy market in 15 years, the Danish toymaker said on Tuesday. In a global toy market that declined 7 per cent, Lego said its consumer sales grew 4 per cent last year, driven by strong growth in the United States and Central and Eastern Europe.

Marketing 130

Marketing Consumer Gifts 130

Inside Retail

MARCH 12, 2024

Square is revolutionising the way small and medium-sized retailers can manage inventory and payments through a combination of next-generation hardware and custom-built software. Square’s Square for Retail POS is designed as a smart partner to connect every tool that keeps your retail business moving, allowing you to grow at scale, incorporating payments, inventory, e-commerce and beyond.

Promotion 130

Promotion Accessories Accessories Location 130

Inside Retail

MARCH 12, 2024

The owner of an online alcohol seller that attracted more than 130 customer complaints during December 2023 and January 2024 says the decision to stop operating the business was made before state regulators approached the business. Sydney-based Liquorkart Australia was established in 2020 and described itself on social media as “one of Australia’s leading online alcohol marketplaces and one of the fastest-growing start-ups”, with more than 6000 products on offer for delivery across most Australi

Social Media 275

Social Media Consumer Other 275

Inside Retail

FEBRUARY 26, 2024

Kogan returned to profitability in the fiscal first half, despite lower revenue due to reduced inventory and the company’s focus on platform/software-based subscription revenue. The online retailer swung to a net profit of $8.7 million while revenue slid 9.9 per cent to $248.2 million. Gross margin stood at 36.1 per cent as gross sales fell 5.6 per cent to $446.6 million.

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Inside Retail

FEBRUARY 26, 2024

Amid a global cost of living crisis, consumers are increasingly turning to innovative solutions to manage their budgets and stretch their dollars further. Stocard (a Klarna Group Company) centralises all of a consumer’s loyalty cards in a single mobile application for 5.3 million of its users in Australia and New Zealand, eliminating the need to carry physical cards.

Consumer 130

Consumer Promotion Shopping Engagement 130

Inside Retail

FEBRUARY 21, 2024

Scentre Group has reported funds from operations of $1.0942 billion for last year, a 5.2 per cent increase on 2022. The group operates 42 Westfield destinations across Australia and New Zealand, which saw total customer visitation of 512 million, up 32 million or 6.7 per cent. Net operating income rose 8.8 per cent to $1.951 billion, while the group’s portfolio was valued at $34.3 billion as of December 31.

Shopping 279

Shopping 279

Inside Retail

FEBRUARY 21, 2024

Dempstah has been named as the recipient of Ebay’s $100,000 Circular Fashion Fund this year. Ebay, in partnership with the Australian Fashion Council, launched the Circular Fashion Fund aimed at supporting innovation in the fashion industry to reach circularity by 2030. “The fund will go towards establishing a micro mill in North West Tasmania, which will allow us to house and operate fibre recovery machinery and develop greater insight into this milling process,” said Dempstah

Fashion 130

Fashion Marketing Accessories Accessories 130

Inside Retail

FEBRUARY 15, 2024

Footwear brand Crocs saw net income almost double last year amid higher revenue both in the US and international markets. The company’s annual net income surged 46.7 per cent to $792.6 million as revenue increased 11.5 per cent to $3.96 billion. The Crocs brand’s revenue climbed 13.3 per cent to $3.0 billion, with North American revenue growing 8.1 per cent to $1.8 billion and international revenue soaring 21.7 per cent to $1.2 billion.

Strategy 243

Strategy Marketing Accessories Accessories 243

Inside Retail

FEBRUARY 16, 2024

Australian fashion label Nique has entered voluntary administration, becoming the latest high-street brand to falter in a tumultuous economic environment. The 26-year-old label, best known for its minimal black and white designs and earth-tone apparel, on Wednesday appointed Justin Howlett of SMB Advisory as administrator. Nique has since ceased trading, while Howlett pursues urgent expressions of interest for all, or part, of the business.

Fashion 246

Fashion Gifts Apparel Line 246

Inside Retail

FEBRUARY 1, 2024

Jewellery retailer Michael Hill has been ordered to pay $2.259 million in damages, following a dispute over packaging supply with paper bag supplier Gispac. Costs and interest have also been awarded. The companies signed two separate agreements for Australia and New Zealand on May 5, 2014, under which Gispac would supply small and large paper bags to Michael Hill for the two markets.

Location 290

Location Management Marketing 290

Inside Retail

JANUARY 4, 2024

Nikita Charuza is a fashion and beauty editor turned entrepreneur who recently launched a beauty brand inspired by Ayurveda, a traditional Hindu system of medicine. Here, she shares how her cultural background and insider knowledge of the beauty industry helped her build the brand from an idea to an industry-disrupting reality and her upcoming goals for the year ahead.

Beauty and Health 242

Beauty and Health Fashion Space Concept 242

Inside Retail

JANUARY 5, 2024

UK-based women’s fashion retailer PrettyLittleThing went to Fiji to shoot its Australian-exclusive campaign featuring five local influencers. The campaign highlights a curated selection of swim and resort wear for the Australian summer season, from monochrome bikinis to edgy cobalt blue cut-out one-pieces. The edit sees trending crochet cover-ups with Y2K-inspired silver statement suits for the ultimate it-girl holiday wardrobe.

Social Media 130

Social Media Curate Fashion Marketing 130

Inside Retail

DECEMBER 17, 2023

Wellness has become a priority for people in the wake of the pandemic as evidenced by the surge in demand for health and well-being products, which is projected to reach $5.2 billion by 2030. Herbal supplements, vitamins and minerals and protein-based products have saturated/(flooded) the market and the businesses that sell them have experienced phenomenal growth, online during the pandemic and in the years following.

Beauty and Health 258

Beauty and Health Social Media Circulation Space 258

Inside Retail

DECEMBER 13, 2023

In my research , I have spent a good deal of time speaking with people from across the world about their relationship with sound and music – how it features in their everyday lives and how it influences their attitudes and behaviour. One of the most consistent findings is that, irrespective of culture or place, we are largely unaware of how what we hear affects how we think and act.

Shopping 130

Shopping Advertising Curate Consumer 130

Inside Retail

NOVEMBER 19, 2023

The world’s biggest luxury brands seeking growth in their second-largest market China are all courting the likes of wealthy entrepreneur Diana Wang. Shanghai-based Wang, an investor who also owns a namesake fashion label, is an avid collector of fine jewellery who regularly shops at Cartier, Tiffany and Chopard, among others. She is also what luxury companies call a VIC, or very important client, a segment of the market they are increasingly targeting as China’s post-pandemic economi

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Engagement Advertising Marketing Consumer 130

Inside Retail

NOVEMBER 19, 2023

Korean consumer electronics giant LG has launched a new online shopping experience for customers in Singapore, as it looks to tap into the region’s soaring e-commerce market. The integration with Stripe, a global payment processing platform, means that LG customers can now securely pay online with credit and debit cards, Apple Pay, Google Pay, and PayNow.

Consumer 130

Consumer Consumer Electronics Flow Shopping 130

Inside Retail

NOVEMBER 19, 2023

Business as a force for good has become a major theme in the current retail landscape: from Patagonia and Outland Denim, to Flora & Fauna and Thankyou. Beauty firm Mecca is also on its own journey, having put women front and centre in its business for the past 25 years. From being founded and run by a majority female team – 95 per cent of Mecca’s team are women – to making a female-friendly shopping experience both in-store and online, Mecca champions women in whatever way it ca

Beauty and Health 264

Beauty and Health Perspective Shopping 264

Inside Retail

NOVEMBER 19, 2023

With the peak retail season nearing, inefficiencies in the supply chain will inevitably be exposed: inaccurate data and congested systems will lead to delays in order fulfilment and compromise the ability of retailers and suppliers to meet desired service levels. At the same time, the “Amazon effect” continues to drive customer expectations for fast, low-cost delivery to any address, anywhere in the world, the ability to place orders through multiple channels, and emerging services like buy-onli

Management 147

Management Planning Perspective Location 147

Inside Retail

NOVEMBER 20, 2023

Estee Lauder’s beauty brand Tom Ford will open its first concept Australian Beauty Store at Chadstone – The Fashion Capital. The space will house the whole Tom Ford Beauty Collection, personalisation services and exclusive Tom Ford Christmas presents, as well as private blend scents including the recently announced Myrrhe Mystère. Myrrhe Mystère’s amber woody scent features the combination of the myrrh essence and ultra-vanilla accord, which creates a modern serenity in the luxury co

Concept 275

Concept Fashion Planning Space 275

Inside Retail

NOVEMBER 19, 2023

Nautical Bowls, an acai bowl retail chain founded in the US, is heading to our shores. The first three stores will open across the country in December. The initial stores in West Village in West End, Brisbane, the Q Super Centre, Gold Coast and Hillary’s Boat Harbour, Perth, will be company-owned. Dean Lightfoot is the area developer for Australia. Lightfoot brings experience with Gelatissimo, BaskinRobbins and Andersens to his new role.

Location 263

Location Retail Chains Marketing Strategy 263

Inside Retail

NOVEMBER 19, 2023

Major retailers Bunnings and Ikea have announced this week they will discontinue selling engineered stone. While this might mean you have to rethink your plans for your new kitchen benchtops, it’s a positive step that will protect the health of tradespeople exposed to this dangerous product. Engineered stone contains up to 95 per cent crystalline silica dust.

Other 130

Other Form Planning 130

Inside Retail

NOVEMBER 8, 2023

In an age when consumers are becoming more and more immersed in the world of social media and video content, the humble book shouldn’t really stand a chance. So, it’s surprising to learn that the market for books, and bricks-and-mortar bookstores, is actually growing. According to industry analytics research firm Statista , the books market in the United States is expected to grow at a compound annual growth rate of 2.33 per cent from 2023 to 2027, marking a notable jump in projected revenue fro

Social Media 130

Social Media Perspective Marketing Location 130

Inside Retail

NOVEMBER 8, 2023

Following in the tradition of Japanese retailers like Loft, Daiso and Muji that bring chic to everyday items and are consummate visual merchandisers, Thailand’s Moshi Moshi has gone into full expansion mode with a concept that uses the same template. Even the name Moshi Moshi is a Japanese phrase – it’s an informal way of saying “hello” when answering a phone call from a family member or friend – and given the love of Thai people for Japanese culture and products, that isn’t such a bad marketing

Home Furnishings 130

Home Furnishings Target Market Merchandising Expansion 130

Inside Retail

NOVEMBER 8, 2023

Ralph Lauren’s net revenue increased 3 per cent year on year to US$1.6 billion (2 per cent in constant currency) in the second quarter, which the company said exceeded its expectations. The growth was largely driven by Asia revenue, which rose 10 per cent to $348 million (13 per cent in constant currency). Comparable store sales in the region were up by 8 per cent.

Planning 130

Planning Consumer Line Marketing 130

Inside Retail

NOVEMBER 8, 2023

Since launching in Melbourne in 2014, Belles Hot Chicken (Belles) has grown to six existing locations, including a new opening in Bondi, Sydney, a few weeks ago, and is now looking to raise between $1 million and $2 million to fund further expansion. The popular premium dining brand has launched a crowdfunding campaign, through equity crowdfunding platform Birchal.

Planning 244

Planning Expansion Perspective Social Media 244

Inside Retail

NOVEMBER 8, 2023

Over the past year, Thankyou has undergone a sizable transformation. After restructuring its entire business model , the purpose-driven personal care brand launched a number of new initiatives, including a home cleaning range, a pop-up store at Melbourne Emporium , and a series of t-shirts for its most devoted customers. This week, Thankyou relaunched its direct-to-consumer e-commerce store, where customers can now shop its entire range of products in one place.

Reimagine 147

Reimagine Planning Consumer Management 147