January, 2025

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What’s in store for retail in 2025?

Retail Focus

Its that time of year again when we can sit down, pour ourselves a little (or indeed large) glass of something, and reminisce about the year that was. It is fair to say that retail has had its ups and down in 2024, with plenty of challenges accompanying the good times. While certain trends that were apparent this year may not be as key in 2025, others will continue into the next year and beyond, playing a major role in shaping customer demand.

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How Mitre 10 personalised its e-commerce site for every store in its network

Inside Retail

As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 billion business behind Mitre 10 and Home Hardware, Anna Kismet is a firm believer in using technology to solve unique business problems. One problem she has been working on since joining IHG in 2022 is how to manage the backend systems and processes for a business, Mitre 10, with over 500 stores that are all individually owned and operated. “From a technology point of view, you have multiple point-of-sale sys

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SANAA brings alaïa’s sculptural fashion identity to rue du faubourg saint-honoré flagship

Design Boom

drawing from alaas signature 'second skin' designs, the interior echoes the forms of the brands silhouettes. The post SANAA brings alaas sculptural fashion identity to rue du faubourg saint-honor flagship appeared first on designboom | architecture & design magazine.

Fashion 270
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Major charities creating bold new brands as donor numbers fall

Design Week

Leading UK charities are rebranding themselves to increase engagement, fundraising and impact. Parkinson’s UK unveiled its new look this week, designed by Red Stone, which includes a new logo and a bespoke typeface.

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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This architectural marvel injects new life into the urban fabric

Design Wanted

A concept most probably currently in the making, what if we could peer inside the structures of the buildings around […] The post This architectural marvel injects new life into the urban fabric appeared first on DesignWanted.

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Operational Disruptions: The Hidden Costs Of Retail Crime 

RetailMinded

Retail crime isnt just about stolen goods its a serious threat that can disrupt daily operations, impact employees and alienate customers. For independent store owners, these challenges ripple through the business, creating hurdles that go far beyond the financial losses of theft and making it harder to stay competitive in an already tough market. Unpacking The Hidden Costs When retailers think about the impact of crime, their first thought is often the monetary loss tied to stolen inventory.

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After the Christmas high comes the returns, here’s how to break the cycle

Inside Retail

Christmas and end-of-year sales are big business for retailers but they also drive enormous returns. The high volumes of unwanted gifts and remorseful sale purchases have implications beyond the bottom line the environmental impact of emissions, repackaging and damaged goods is becoming excessive. The Australia Institute projected an estimated $1 billion worth of unwanted Christmas gift waste in 2024, with 27 per cent of Australians expected to receive gifts they will not use.

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natural elements and red brick engulf FG studio’s soup bun store in shanghai

Design Boom

below a skylight, an olive tree planted next to a serene water feature symbolizes vitality and growth, creating a meditative gathering zone. The post natural elements and red brick engulf FG studio’s soup bun store in shanghai appeared first on designboom | architecture & design magazine.

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MillerKnoll Expert Explains Why Offices Need To Design For Belonging Above Productivity

All Work

As VP of Global Research at MillerKnoll, Anderson advocates for converting office buildings into mixed-use spaces (e.g., housing, community hubs) to create stronger, more connected urban communities. Anderson stresses the importance of coordinated hybrid work models, where office spaces are designed to meet both productivity and social connection needs, ensuring employees can easily collaborate.

Design 109
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HeFlies: the art of being present 

Design Wanted

Its a futuristic balloon, Its a space cushion, Its a floating pouf! Thats one way of reacting to HeFlies upon […] The post HeFlies: the art of being present appeared first on DesignWanted.

Art 116
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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Vans installs skateable ramp at refurbished central London store

Dezeen

A travertine ramp forms the centrepiece of the Vans West End store in London , which was remodelled by architect Andrea Caputo to celebrate skateboarding , music and art. American apparel and accessories brand Vans looked to its skateboarding heritage when developing the concept for its store on London's Oxford Street, which it has occupied since 2019.

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Zara opens significantly upsized Liverpool ONE flagship, 
rounding off year of landmark signings

Retail Focus

Liverpool ONE has announced that Inditex-owned fashion brand, Zara , has opened its significantly upsized flagship on upper and lower South John Street. The new 42,000 sq ft store is the latest example of brand investment in the destination, following a landmark year of signings that will make 2025 Liverpool ONEs biggest year for openings since it launched in 2008.

Fashion 162
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Wesfarmers to wind down Catch, Kmart to acquire fulfilment centres

Inside Retail

Five years after acquiring the online marketplace for $230 million, Wesfarmers has decided to wind down Catch , citing a competitive Australian e-commerce landscape. “The recent increase in competitive intensity in the Australian e-commerce sector has affected Catch’s financial performance and growth prospects,” said Rob Scott, Wesfarmers MD. “In this environment, the Groups retail and health businesses, with their leading omnichannel offerings and trusted brands, are bet

Marketing 290
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wooden japanese house turns into traditional greengrocer store in kiryu

Design Boom

the stores interior was reconfigured into an open plan, preserving the original wooden framework. The post wooden japanese house turns into traditional greengrocer store in kiryu appeared first on designboom | architecture & design magazine.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Jaquar: Redefining Luxury and Innovation with the Hybrid Cloud Shower in the UAE

Design Middleeast

Jaquar Group- A global leader in complete bathroom and lighting solutions. Presence across 55+ countries spread over Middle East, Asia Pacific, Africa & Europe, the brand has established its reputation through unwavering commitment to quality, design excellence, and sustainable practices. Renowned for its focus on quality and innovation, Jaquar continues to be Indias top bath brand and one of the most trusted globally.

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Making meaningful material: exploring Product Design, Service Innovation, and Social Impact

Design Wanted

In the face of challenges such as climate change, aging populations, carbon neutrality, and other systemic issues, industrial designers are […] The post Making meaningful material: exploring Product Design, Service Innovation, and Social Impact appeared first on DesignWanted.

Design 105
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Bernheimer Architecture turns LA auto shop into Malin+Goetz boutique

Dezeen

A eucalyptus-toned lounge is tucked at the back of this Silver Lake store that Brooklyn studio Bernheimer Architecture has designed for skincare brand Malin+Goetz. The retail space in the east Los Angeles neighbourhood is intended to celebrate "the city's long-established history as the center of the film industry" according to Bernheimer Architecture.

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Pricer Plaza now available on Google Cloud Marketplace

Retail Focus

Pricer , the leading in-store automation andcommunication solutions provider, has announced its availability on Google Cloud Marketplace, allowing retailers to quickly deploy and seamlessly integrate Pricers ESLsolutions within their Google Cloud engagement as part of their digital transformation strategies for their store networks. Google Cloud Marketplace offers a universal catalogue of solutions, both from Google Cloud and its certified best-in-class technology partners, which help enterprise

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Temu named fastest-growing website in Australia

Inside Retail

Temu has been ranked the fastest-growing website in Australia after recording a 72 per cent increase in unique visitors last year. The Chinese online marketplace took the top spot in Similarweb’s 2025 Digital 100 Australia report which measures the top 250 websites across various categories. Property.com.au and chatgpt.com were in second and third places, respectively.

Marketing 275
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zaha hadid architects unveils marisfrolg showroom in shenzhen, echoing butterfly wings

Design Boom

zaha hadid architects draws from textiles, precision tailoring, and design embodied by the fashion labels of the chinese brand. The post zaha hadid architects unveils marisfrolg showroom in shenzhen, echoing butterfly wings appeared first on designboom | architecture & design magazine.

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Graphic design among most at-risk jobs from AI – report

Design Week

A major report has warned that graphic design is one of the jobs most threatened by AI. Every two years, the World Economic Forum (WEF) produces its Future of Jobs report. The 2025 version was just released, based on interviews with 1,000 employers, who represent more than 14 million workers in 55 countries.

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Pininfarina is designing the future of sustainable EV charging

Design Wanted

Mobility has always shaped the landscapes around us, from city streets to rural highways, all deeply tied to infrastructure that […] The post Pininfarina is designing the future of sustainable EV charging appeared first on DesignWanted.

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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

What trends can online merchants expect after more than two years of exponential growth? Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy. From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels.

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Focus Five: 2025 Trends

Retail Works Inc

Five tips on the fifth of each month: What five things can you do in one month to make a difference on your selling floor? Biophilia – Yep, going strong and getting stronger. Bringing the outdoors in, will continue to be seen across all types of interior environments. And it makes perfect sense since we are part of nature and nature keeps us healthy!

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Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

This Christmas, UK shoppers showed a clear shift towards sensible spending, prioritising useful, practical gifts over luxury and indulgence. New data from leading eCommerce provider Visualsoft saw that while overall Christmas revenue dropped by 4% compared to 2023, average order value (AOV) rose by 21%, reflecting the growing impact of thoughtful shopping and retailer incentives.

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Dreamfarm’s Alex Gransbury on the price of patents and Kmart’s Anko juicer

Inside Retail

Last week, a new addition to Kmarts product range made Alex Gransbury rethink his approach to patenting. He was on a call with one of his Dreamfarm employees when he first heard that one of his inventions had been copied and pasted. For Gransbury, who has invented products in a MacGyver-like fashion for over 22 years, designing new products that are fit-for-purpose and exceed customer expectations.

Strategy 263
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SESN curates dynamic colored lighting for sensory beauty clinic design in japan

Design Boom

downlights and indirect lighting shift in color and brightness, enhancing the client journey. The post SESN curates dynamic colored lighting for sensory beauty clinic design in japan appeared first on designboom | architecture & design magazine.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Virgin Media O2 Headquarters by Gensler

Retail Design Blog

As the first major office investment since its merger in 2021, Virgin Media O2 (VMO2) needed a sustainable, inclusive, and.

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Here’s to many more: Apartment Zero turns twenty-five

Design Wanted

Originally conceptualized as a design gallery-meets-visual retreat, when Douglas Burton and Christopher Ralston founded Apartment Zero back in 1999 in […] The post Heres to many more: Apartment Zero turns twenty-five appeared first on DesignWanted.

Design 105
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Is design still serious about improving diversity?

Design Week

Even before the news that another big company was rolling back its commitment to diversity equity and inclusion (DEI), there was a feeling in the design industry that things were changing. Speaking to us just before Christmas, Anika Ramani, the head of NOT Wieden + Kennedy, said it felt like, “agencies’ focus on DEI has […] Source What to read next: Design Week’s most read stories of 2024 | Are trend reports a useful design tool?

Design 116
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Why the Visual Merchandising and Display Show Is a Must-Attend Event in April

Retail Focus

The Visual Merchandising and Display Show returns to London on 9th and 10th April 2025 , offering a two-day showcase of the latest innovations, trends, and solutions for retail professionals. Taking place at the Business Design Centre , just two minutes from Angel station and well-connected to major transport hubs, this highly anticipated event combines accessibility, education, and inspirationall with free entry.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.