January, 2025

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What’s in store for retail in 2025?

Retail Focus

Its that time of year again when we can sit down, pour ourselves a little (or indeed large) glass of something, and reminisce about the year that was. It is fair to say that retail has had its ups and down in 2024, with plenty of challenges accompanying the good times. While certain trends that were apparent this year may not be as key in 2025, others will continue into the next year and beyond, playing a major role in shaping customer demand.

Balance 163
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How Mitre 10 personalised its e-commerce site for every store in its network

Inside Retail

As head of digital at Metcash’s Independent Hardware Group (IHG), the $2.1 billion business behind Mitre 10 and Home Hardware, Anna Kismet is a firm believer in using technology to solve unique business problems. One problem she has been working on since joining IHG in 2022 is how to manage the backend systems and processes for a business, Mitre 10, with over 500 stores that are all individually owned and operated. “From a technology point of view, you have multiple point-of-sale sys

Location 264
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SANAA brings alaïa’s sculptural fashion identity to rue du faubourg saint-honoré flagship

Design Boom

drawing from alaas signature 'second skin' designs, the interior echoes the forms of the brands silhouettes. The post SANAA brings alaas sculptural fashion identity to rue du faubourg saint-honor flagship appeared first on designboom | architecture & design magazine.

Fashion 324
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Major charities creating bold new brands as donor numbers fall

Design Week

Leading UK charities are rebranding themselves to increase engagement, fundraising and impact. Parkinson’s UK unveiled its new look this week, designed by Red Stone, which includes a new logo and a bespoke typeface.

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AI In The Aisles: The Executives Guide To Better In-Store Experiences

Speaker: Steve Worthy, MBA

The rapid rise of AI-powered displays, touchless technology, and sensory marketing is reshaping the future of in-store engagement. Yet for many retail executives, the real challenge is not identifying new tools - it is knowing which signals to trust, which inputs to prioritize, and how to architect decisions that elevate in-store leadership rather than dilute it.

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This architectural marvel injects new life into the urban fabric

Design Wanted

A concept most probably currently in the making, what if we could peer inside the structures of the buildings around […] The post This architectural marvel injects new life into the urban fabric appeared first on DesignWanted.

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Vans installs skateable ramp at refurbished central London store

Dezeen

A travertine ramp forms the centrepiece of the Vans West End store in London , which was remodelled by architect Andrea Caputo to celebrate skateboarding , music and art. American apparel and accessories brand Vans looked to its skateboarding heritage when developing the concept for its store on London's Oxford Street, which it has occupied since 2019.

Interior 107

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After the Christmas high comes the returns, here’s how to break the cycle

Inside Retail

Christmas and end-of-year sales are big business for retailers but they also drive enormous returns. The high volumes of unwanted gifts and remorseful sale purchases have implications beyond the bottom line the environmental impact of emissions, repackaging and damaged goods is becoming excessive. The Australia Institute projected an estimated $1 billion worth of unwanted Christmas gift waste in 2024, with 27 per cent of Australians expected to receive gifts they will not use.

Gifts 276
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natural elements and red brick engulf FG studio’s soup bun store in shanghai

Design Boom

below a skylight, an olive tree planted next to a serene water feature symbolizes vitality and growth, creating a meditative gathering zone. The post natural elements and red brick engulf FG studio’s soup bun store in shanghai appeared first on designboom | architecture & design magazine.

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Operational Disruptions: The Hidden Costs Of Retail Crime 

RetailMinded

Retail crime isnt just about stolen goods its a serious threat that can disrupt daily operations, impact employees and alienate customers. For independent store owners, these challenges ripple through the business, creating hurdles that go far beyond the financial losses of theft and making it harder to stay competitive in an already tough market. Unpacking The Hidden Costs When retailers think about the impact of crime, their first thought is often the monetary loss tied to stolen inventory.

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MillerKnoll Expert Explains Why Offices Need To Design For Belonging Above Productivity

All Work

As VP of Global Research at MillerKnoll, Anderson advocates for converting office buildings into mixed-use spaces (e.g., housing, community hubs) to create stronger, more connected urban communities. Anderson stresses the importance of coordinated hybrid work models, where office spaces are designed to meet both productivity and social connection needs, ensuring employees can easily collaborate.

Design 117
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Breaking The Commerce Bottleneck: Your SAP Exit Plan Starts Now

Speaker: Jason Cottrell and Gireesh Sahukar

Retailers know the clock is ticking–legacy SAP Commerce support ends in 2026. Legacy platforms are becoming a liability burdened by complexity, rigidity, and mounting operational costs. But modernization isn’t just about swapping out systems, it’s about preparing for a future shaped by real-time interactions, AI powered buying assistants, and flexible commerce architecture.

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Bernheimer Architecture turns LA auto shop into Malin+Goetz boutique

Dezeen

A eucalyptus-toned lounge is tucked at the back of this Silver Lake store that Brooklyn studio Bernheimer Architecture has designed for skincare brand Malin+Goetz. The retail space in the east Los Angeles neighbourhood is intended to celebrate "the city's long-established history as the center of the film industry" according to Bernheimer Architecture.

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Zara opens significantly upsized Liverpool ONE flagship, 
rounding off year of landmark signings

Retail Focus

Liverpool ONE has announced that Inditex-owned fashion brand, Zara , has opened its significantly upsized flagship on upper and lower South John Street. The new 42,000 sq ft store is the latest example of brand investment in the destination, following a landmark year of signings that will make 2025 Liverpool ONEs biggest year for openings since it launched in 2008.

Fashion 163
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Dreamfarm’s Alex Gransbury on the price of patents and Kmart’s Anko juicer

Inside Retail

Last week, a new addition to Kmarts product range made Alex Gransbury rethink his approach to patenting. He was on a call with one of his Dreamfarm employees when he first heard that one of his inventions had been copied and pasted. For Gransbury, who has invented products in a MacGyver-like fashion for over 22 years, designing new products that are fit-for-purpose and exceed customer expectations.

Strategy 263
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palm collection by jean-michel wilmotte leads parla’s first maison&objet showcase

Design Boom

parla debuts at maison&objet 2025 with a curated selection of its top in-house creations and collaborative collections with renowned designers. The post palm collection by jean-michel wilmotte leads parla’s first maison&objet showcase appeared first on designboom | architecture & design magazine.

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Humans + Agents = Rethinking Enterprise Commerce with AI

AI agents already analyze trends, draft content, and trigger actions across leading commerce platforms. Yet most organizations still rely on workflows built for human‑only teams, losing speed, margin, and customer loyalty. Humans + Agents: Rethinking Enterprise Commerce in the Age of AI Collaboration shows how to close that gap. In one concise read you’ll see where agent gains surface first, how early adopters prove ROI, and which lean controls keep innovation moving without risking data or bran

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Jaquar: Redefining Luxury and Innovation with the Hybrid Cloud Shower in the UAE

Design Middleeast

Jaquar Group- A global leader in complete bathroom and lighting solutions. Presence across 55+ countries spread over Middle East, Asia Pacific, Africa & Europe, the brand has established its reputation through unwavering commitment to quality, design excellence, and sustainable practices. Renowned for its focus on quality and innovation, Jaquar continues to be Indias top bath brand and one of the most trusted globally.

Flow 103
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Focus Five: 2025 Trends

Retail Works Inc

Five tips on the fifth of each month: What five things can you do in one month to make a difference on your selling floor? Biophilia – Yep, going strong and getting stronger. Bringing the outdoors in, will continue to be seen across all types of interior environments. And it makes perfect sense since we are part of nature and nature keeps us healthy!

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Josmo opens Mumbai store with "just the right amount of drama"

Dezeen

Goan furniture brand Josmo has opened a flagship store in Mumbai , designed by founder Anjali Mody to reflect a contemporary approach to Indian design craft. With India's interior design market growing fast , Josmo is one of several homegrown brands on the rise. The Mumbai store is the company's first outside Goa, where it was founded by Mody in 2010.

Texture 97
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Pricer Plaza now available on Google Cloud Marketplace

Retail Focus

Pricer , the leading in-store automation andcommunication solutions provider, has announced its availability on Google Cloud Marketplace, allowing retailers to quickly deploy and seamlessly integrate Pricers ESLsolutions within their Google Cloud engagement as part of their digital transformation strategies for their store networks. Google Cloud Marketplace offers a universal catalogue of solutions, both from Google Cloud and its certified best-in-class technology partners, which help enterprise

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Staying Ahead of UFLPA Enforcement: Best Practices for Retail Supply Chains

Speaker: Ethan Woolley, Director at Kharon

This webinar will explore how companies can proactively address compliance risks–rather than reactively responding to–UFLPA enforcement actions. Ethan Woolley will provide insights into the latest CBP enforcement trends, entity list updates, and industries under increased scrutiny, with a look at potential shifts under the Trump administration. Ethan will also explore how predictive data and strategic due diligence can help organizations stay ahead of regulatory challenges and strengthen complia

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Wesfarmers to wind down Catch, Kmart to acquire fulfilment centres

Inside Retail

Five years after acquiring the online marketplace for $230 million, Wesfarmers has decided to wind down Catch , citing a competitive Australian e-commerce landscape. “The recent increase in competitive intensity in the Australian e-commerce sector has affected Catch’s financial performance and growth prospects,” said Rob Scott, Wesfarmers MD. “In this environment, the Groups retail and health businesses, with their leading omnichannel offerings and trusted brands, are bet

Marketing 290
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interactive art installations activate dayuan’s experiential eyewear store in shanghai

Design Boom

a flexible, modular display concept allows the space to transitions seamlessly between hosting tea breaks, pop-up events, and lectures. The post interactive art installations activate dayuan’s experiential eyewear store in shanghai appeared first on designboom | architecture & design magazine.

Art 274
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The Fairtrade Foundation announces appointment of Eleanor Harrison OBE as its new CEO

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Fairtrade Foundation is pleased to announce the appointment of Eleanor Harrison OBE as its new chief executive officer. Eleanor is a visionary changemaker and strategist who brings with her 20 years of experience leading purpose-driven organisations.

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5 Creative Ways to Refresh Your Café, Dessert Shop or Restaurant

Mindful Design

Does your caf, dessert shop or restaurant feel like its due for a refresh? Trust your instinctsserving delicious food and drinks is only half the equation. Creating an inviting atmosphere that encourages customers to linger and return is just as essential. The look and feel of your space play a major role in customer satisfaction, […] The post 5 Creative Ways to Refresh Your Caf, Dessert Shop or Restaurant appeared first on Mindful Design Consulting.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Louis Vuitton and Murakami create NYC pop-up informed by Tokyo hotels

Dezeen

Fashion brand Louis Vuitton and artist Takashi Murakami have created a New York City pop-up store with multiple colour-blocked rooms and furniture with rounded edges to showcase a new phase of their collaboration. Located in New York's SoHo neighbourhood , the pop-up store celebrates the original 2003 Louis Vuitton x Murakami collaboration with updated and original versions of bags, accessories and other items displayed in small, bright, monochrome spaces.

Artistic 103
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“I Matter Too” campaign launches urging retailers to prioritise accessibility ahead of the European Accessibility Act

Retail Focus

As the June 2025 deadline for the European Accessibility Act approaches, Nexer Digital has launched a new campaign, I Matter Too , to raise awareness about the importance of inclusive online experiences. The campaign aims to encourage online retailers to act now and embrace digital accessibility as a core part of their strategy, not just to meet legal requirements but to go beyond compliance and deliver true inclusivity.

Light 148
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Temu named fastest-growing website in Australia

Inside Retail

Temu has been ranked the fastest-growing website in Australia after recording a 72 per cent increase in unique visitors last year. The Chinese online marketplace took the top spot in Similarweb’s 2025 Digital 100 Australia report which measures the top 250 websites across various categories. Property.com.au and chatgpt.com were in second and third places, respectively.

Marketing 275
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ceramic pages bookstore by wutopia lab explores the stages of pottery making in china

Design Boom

wutopia lab's 2,087 square-meter project reimagines a former factory site as a vibrant hub of contemporary ceramic culture. The post ceramic pages bookstore by wutopia lab explores the stages of pottery making in china appeared first on designboom | architecture & design magazine.

Reimagine 285
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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G Spot by Gillian Anderson lands first supermarket listing with Sainsbury’s

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! G Spot, the irreverent plant-based functional drinks brand co-founded by acclaimed actress Gillian Anderson, has secured its first supermarket listing with Sainsburys, marking a major milestone in the brand’s journey since launching 20 months ago.

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Graphic design among most at-risk jobs from AI – report

Design Week

A major report has warned that graphic design is one of the jobs most threatened by AI. Every two years, the World Economic Forum (WEF) produces its Future of Jobs report. The 2025 version was just released, based on interviews with 1,000 employers, who represent more than 14 million workers in 55 countries.

Design 90
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DE-YAN designs Jimmy Butler's Bigface coffee shop in Miami

Dezeen

Sci-fi film 2001: A Space Odyssey influenced the design of this coffee shop in Miami Design District , created by NBA star Jimmy Butler and design agency DE-YAN. The first physical Bigface store opened in December 2024 ahead of the annual Art Basel fair and concurrent events around the city. A pill-shaped service counter sits at the centre of the Bigface coffee shop Butler, a basketball player who's currently signed with Miami Heat, devised Bigface as a specialty coffee brand in his hotel room d

Shopping 100
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Sensible gifting took centre stage as consumers embraced practicality this Christmas

Retail Focus

This Christmas, UK shoppers showed a clear shift towards sensible spending, prioritising useful, practical gifts over luxury and indulgence. New data from leading eCommerce provider Visualsoft saw that while overall Christmas revenue dropped by 4% compared to 2023, average order value (AOV) rose by 21%, reflecting the growing impact of thoughtful shopping and retailer incentives.

Gifts 148
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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

What trends can online merchants expect after more than two years of exponential growth? Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy. From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels.