Wed.Jun 19, 2024

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Is the customer always right? Putting the power of brand communities to the test

Inside Retail

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

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Saucony Unveils Paris Fashion Week ‘Comfort Zone’, in partnership with Distance and Views

Retail Focus

Saucony, a leading global performance running lifestyle brand, has teamed up with Parisian running store Distance and French media title Views to unveil the first-ever Fashion Week ‘Comfort Zone’ in Paris. Between June 18th and 22nd, the brand will take over the coffee shop Fauna to provide an immersive brand experience open to the public for coffee, food and drinks.

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Pokemon launches online stores for Australia, New Zealand

Inside Retail

Pokemon Center will open online stores in Australia and New Zealand, giving customers a more convenient option to purchase Pokemon items. Pokemon Center, a retail chain offering a wide range of Pokemon products, is currently available in the US, Canada and the UK. It offers Pokemon trading card games and other products imported from Japan including collectible figures, apparel and accessories The platforms will also include collaborations with Squishmallows and Funko; licenced clothes and access

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Argos launches 2024 Summer Sale, with 1,000s of offers available across home furniture, beauty essentials, home electricals, jewellery, toys and much more

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Today, Argos has launched its 2024 Summer Sale, with 1,000s of offers now available across home furniture, beauty essentials, home electricals, jewellery, toys and much more! Shoppers can save up to 1/2 price on selected products this summer, with offers available until 16th July*.

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The Pragmatic Guide to Composability

Be empowered to master the digital landscape and implement modular and adaptable composable technologies. Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.

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Is the customer always right? Putting the power of brand communities to the test

Inside Retail

In retail, it’s generally understood that “the customer is always right,” and businesses that can effectively tap into this advice, regardless of their product or service offering, are said to be best placed for success. Investing in customer service channels and technology can be a costly practice, but to quote another popular phrase, “You have to spend money to make money.

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Interiors displays fine designs from the Italian brand Francoferri

Design Middleeast

Interiors, the home furniture brand renowned for over five decades of design excellence, is home to some of the world’s best furniture brands, including the Italian design powerhouse, Francoferri. Interiors continues to focus on innovation, quality materials, and skilled craftsmanship, bringing a world of unique designs to suit every style and taste through its catalogue.

More Trending

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The rise of predictive AI in slot machines: what it means for players

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The gaming industry has always been at the forefront of technological change. Technology has transformed how we play and experience casino games, from the introduction of digital slot machines to the integration of online casino platforms.

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Top 10 Trade Shows in Washington DC 

Trade Show Booth Companies - Trade Group

Squeezed between iconic monuments and historic landmarks, the city’s out-of-this-world convention centers and exhibition halls buzz with brand-forwarding activity year-round. In Washington, D.C., networking opportunities are as monumental as the Capitol building, making every visit to the nation’s Capitals an unforgettable experience. Here are the top 10 trade shows in Washington, D.C., for 2024-2025. 10.

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Drytac announces Jeff Mercer as new Territory Sales Manager for Southeast US

Drytac

Jeff Mercer brings more than 25 years of experience working across sales, business development and customer service to the role at Drytac. Drytac , the leading international manufacturer of self-adhesive materials for the large-format print and signage markets, is delighted to announce the appointment of Jeff Mercer as its new Territory Sales Manager for the Southeast US.

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Scurri: why focus is key to success in the era of AI

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Artificial Intelligence presents both threats and opportunities but it can be hard to understand the difference without a clear focus on how it can help improve your fulfilment and post purchase promise to your customers, says Rory O’Connor, the founder and CEO of Scurri Like any technology, artificial intelligence (AI) appears to have the potential to [

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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How we design for specialist stores 

Barber Design

When retailers or D2C brands come to us to design a physical presence for them we ask if they have a site secured, and how far into the process they are. Some clients are still mulling over a store location, discussion the lease with the landlord or have all contractors lined up and some are still scoping out different locations – its a huge mix.

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KPMG survey shows scale of 2024 discretionary spending hit as household cost pressures mount

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Four in 10 consumers say they’ve cut back on non-essential spending, reducing their monthly discretionary budget by £77 on average compared to the start of the year, according to KPMG’s quarterly Consumer Pulse.

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#Interview: Quick Fix by Dress My Room

Design Middleeast

Hend Al Abbar, Founder of Dress My Room ‘Dress My Room,’ the interior design studio by Emirati sisters Hend and Hamda Al Abbar, has launched a signature ‘Quick Fix’ service to lend aesthetic uplifts for commercial spaces. Having established its niche by providing three-day home makers through the ‘Quick Fix’ service, Dress My Room’s innovative interior design offering is as easy as it can get – with asimple step-by-step process.

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Starbucks and Harry Kane Foundation invite nation to ‘kick off a conversation over a coffee’ this summer

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Starbucks and Harry Kane Foundation (HKF) unveil new partnership to get the nation talking, highlight the power of human connections and improve the nation’s mental wellbeing · Loneliness in Britain is worse than ever, according to the Centre for Social Justice*.

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From Concept to Deployment: Building Commerce Storefronts with Composable UI

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Why Go For Zero prioritises stocking female-owned businesses

Inside Retail

Ellie Degraeve is the founder of sustainable lifestyle e-commerce site Go For Zero. An online store that has built a loyal community of consumers looking for low-waste and toxin-free products. It is through Degraeve’s leadership that Go For Zero’s mission to stock products that are ‘good for you and the planet’ extends beyond just sustainability. Here, we speak with Degraeve about how retail can be a tool to help level the gender gap and elevate female businesses.

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Research by Absolut Vodka X Sprite reveals how Gen Z are socialising in 2024

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! New research from Absolut Vodka & SPRITE has revealed how Gen Z, that’s people aged between 18-26, are socialising, with a clear trend towards spontaneous ‘in person’ meet-ups, but a lack of space and money is hindering plans.

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Majestic announces expansion of English wine range in partnership with Balfour Winery

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Majestic Wine, the UK’s leading specialist retailer, has today announced a significant expansion of its English wine range as English Wine Week 2024 begins. In collaboration with Kent-based Balfour Winery, Majestic is introducing a range of exclusive new still wines under the “1503” label.

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A third of shoppers have witnessed a shoplifting incident in the past 12 months, Retail Insight’s research reveals

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As retail crime continues to rise and shoplifting incidents surpass the highest levels since records began, a third of UK consumers witnessed an instance of retail theft in the past 12 months, according to the latest research by Retail Insight, the leading provider of store operations execution software.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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€40 million investment in five stores & four new cities: Primark ramps up expansion plans in Portugal

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Primark, the international fashion retailer, is continuing to expand in Portugal, announcing today it is to invest over €40 million in its Portuguese expansion. It plans to open four new stores in four new cities, alongside extending its highly popular Colombo store in Lisbon.

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FieldGoods x Days launch limited-edition Euros bundle

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! With over 15 million Brits expected to watch the Euros from home, luxury ready meal brand, FieldGoods, gets you tournament ready with the ultimate hosting hack to be enjoyed in front of the telly. Introducing the limited-edition FieldGoods Euros Bundle featuring enough chilli nachos & beer for 4, created in collaboration with Days Brewing Co, […

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The Perfume Shop implements new website accessibility features to make online shopping more inclusive

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Perfume Shop, the UK’s largest fragrance retailer, has introduced and implemented new personalised website accessibility features, to make online fragrance shopping more inclusive and accessible for people with disabilities.

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Salads, sundaes and spicy dough balls: PizzaExpress launches new summer menu

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! To celebrate the start of summer, PizzaExpress has launched a delicious menu of seasonal new dishes, perfect for the warmer months. Launching today, the UK’s most iconic pizzeria is serving up delectable new additions including an array of plentiful and flavoursome salads, innovative takes on authentic Al Forno dishes, the return of a fan favourite twist

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Get MACH Ready with Orium, Commercetools, and Contentstack

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Mango signs at top five super regional mall, Metrocentre

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Sovereign Centros from CBRE has announced that international fashion retailer, Mango, has signed at top 5 super regional mall, Metrocentre. The brand is set to join the centre’s lower Red Mall later this year, opening its largest store in the region to date.

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Cheerios launches new campaign in partnership with British Paralympic Association

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Nestlé Cereal is launching its new campaign, “Bring the Cheer with Cheerios,” celebrating its renewed partnership with the British Paralympic Association as we countdown to the Paris 2024 Summer Paralympic Games.

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Capri-Sun partners the National Sports Network, to help increase children’s access to sport

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! To celebrate 2024’s ‘Summer of Sport’, from May to July 2024, shoppers purchasing selected packs of Capri-Sun will be able to claim a free sports session in their local area, for children aged 5-16. The offer will be available nationwide across all major retailers, from supermarkets to local convenience stores, enabling as many shoppers as possible to ex

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Radnor Hills founder elected new president of the British Soft Drinks Association

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Radnor Hills founder and CEO William Watkins has been elected as the new president of the British Soft Drinks Association (BSDA). Kicking off his tenure, Watkins called on the Welsh Government to help unlock the way for an interoperable Deposit Return Scheme (DRS) to support recycling.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Hermitage Cognac launches 100 Year Old Cognac – believed to be the world’s oldest barrel-aged Cognac

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Hermitage Cognac, the independent, premium cognac house, today announces the launch of its Hermitage Siècle d’Or 100 Year Old Cognac, which is believed to be the world’s oldest barrel-aged cognac ever released.

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NIO Cocktails unveils Hawaii-inspired cocktail series

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Get ready to be swept away to a paradise of rolling waves, blue skies, and white sandy beaches without ever leaving your home. NIO Cocktails, a company committed to democratising the cocktail experience, ensuring that everyone can easily enjoy a delicious cocktail wherever they are, is thrilled to announce the launch of Postcards from Hawaii, […] I

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Furniture Village to open new Lincoln store

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The UK’s largest independently owned furniture retailer, Furniture Village, is set to open an exciting new store in Lincoln’s Valentine Retail Park on 28th June 2024. The new store will offer customers a total of 17,957 sq ft of home inspiration set across two thoughtfully styled floors.

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Consumer Loyalty on the rise: 91% of UK public engaged in loyalty schemes: supermarkets and coffee shops lead the way

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Gift Card and Voucher Association (GCVA) has released comprehensive research findings revealing the impressive engagement levels of UK consumers with loyalty schemes. According to the report, 91% of the UK public are now actively involved in loyalty programmes, reflecting a broad appeal across different demographics and income levels.

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From Data to Decisions: Maximizing Retail Potential With AI

Discover how retailers are transforming data into actionable insights for growth. By leveraging data and analytics to their potential, retailers can enhance decision-making, improve customer experiences, and streamline operations to stay ahead of the competition. From Data to Decisions: Maximizing Retail Potential With AI, authored by Orium, commercetools, and Google Cloud, demonstrates how businesses can unify and activate data across the tech stack to achieve retail excellence and create growt