2021

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Suppliers: How to get your retail business customers to pay you quicker

Inside Retail

Options such as buy now, pay later (BNPL) services were first introduced to business to consumer (B2C) transactions, giving customers the ability to access products and services they need today while paying at a later date or over a series of instalments. . Today, new fintech innovations are making it possible for businesses to provide payment options and flexibility to their business customers as well.

Flow 355
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Selfridges launch Garden Centre

Retail Focus

Today, 21 June, Selfridges launches its Garden Centre, a playful response to a boom in outdoor appreciation, as part of Good Nature, Selfridges’ creative theme for 2021. Figures from the Horticultural Trades Association show that over 3 million people started gardening in 2020 as a result of more time spent at home since the first lockdown. Pictured, botanical artist Carly Rogers at Selfridges, London, UK.

Outdoor 344
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B.L.U.E. architecture studio caves nature into zolaism dessert café, china

Design Boom

following a GRC pouring process, the man-made stones were transported on site for assembly for a design that secludes people into quietness from the urban rhythms. The post B.L.U.E. architecture studio caves nature into zolaism dessert café, china appeared first on designboom | architecture & design magazine.

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Steam-bent timber tunnels through Melbourne showroom by Woods Bagot

Dezeen

Architecture studio Woods Bagot has used sculptural timber battens to create pathways through this immersive showroom space in Melbourne , designed for local cladding manufacturer Sculptform. The mixed-use space is located at the ground level of a tower in central Melbourne, where it serves as a "billboard to the street" and shows off the brand's manufacturing capabilities.

Interior 145
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Sugary snacks for babies should not be labelled ‘healthy’, says pressure group

Talking Retail

Some snacks for babies and toddlers that are marketed as ‘healthy’ contain too much sugar, according to a health watchdog’s survey. Action on Sugar – which is based in Queen Mary College at the University of London – says that some snacks contain two teaspoons of sugar per serving. In some cases the snacks are. This story continues at Sugary snacks for babies should not be labelled ‘healthy’, says pressure group.

Marketing 144
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The V&A is turning its Alice in Wonderland exhibition into a film

Design Week

The V&A has announced it is adapting its blockbuster Alice in Wonderland exhibition for cinema release later this year. Alice: Curiouser and Curiouser opened at the London museum earlier this year, after considerable delays posed by the pandemic. The exhibition charts the 157 years of Lewis Carroll’s tale, exploring origins, adaptations and reinventions. “A great experience of the show” Exhibition curator Kate Bailey has worked with broadcaster Andi Oliver to present the fi

Artistic 145

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Biophilic Design Is Part Of The New Normal (And We’re Not Just Talking Office Plants)

All Work

People spend most of their time in manufactured spaces that are not always designed with wellbeing in mind. Biophilic design incorporates natural elements into nearly all aspects of these manufactured environments. With workers spending more time indoors, studies show Biophilic design can improve productivity and reduce stress. Biophilic design aims to improve our wellbeing by strengthening our connection to nature in manufactured environments such as hotels, retail spaces and offices.

Design 128
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Don’t miss out – it’s now or never for digital transformation

Inside Retail

We’re living in an era that has seen profound technological advances change the face of retail. Just a decade ago, Instagram and Afterpay were barely in their inception phase – now, it’s hard to imagine any B2C business not taking advantage of these tools. As new tech continues to emerge, it’s becoming increasingly clear that businesses keeping pace with progress are setting themselves up to thrive, while those struggling to keep up will inevitably fall behind.

Boutique 364
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Luxury brand Hermès targeted by animal rights protestors

Inside Retail

The backlash toward leather-good brand Hermès has sparked protests around the world from affiliates of PETA after footage emerged last week of the “barbaric” conditions of its crocodile farm suppliers. In Paris, London and New York, PETA activists stood outside Hermès stores in crocodile masks, holding bloodied handbags and signs, protesting the business to stop the poor treatment of animals.

Design 363
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Exclusive: ARA launches retail recruitment platform to remove bias

Inside Retail

The Australian Retailers Association (ARA) has launched a new retail recruitment platform that promises to reduce the time and cost associated with filling roles from the head office to the frontline, and help remove unconscious bias from the hiring process. . The ARA Talent Registry uses Shortlyster’s intelligent hiring platform to match retailers with a short list of candidates that have the right skills and qualifications for the role and are a good cultural fit for the organisation.

Shopping 354
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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Joe Cicman - Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.

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Australians’ use of loyalty programs tested during pandemic

Inside Retail

Covid-19 tested many parts of the way Australians interact with the retail industry, and their commitment to loyalty programs was not spared. According to the most recent For Love or Money 2021 report, published by The Point of Loyalty, while 88 per cent of Australians are a part of at least one loyalty program, only 43 per cent actively used them (at least once) in 2021 – a far cry from the 53 per cent recorded in 2018.

Shopping 350
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Harrods open second beauty emporium H beauty in Milton Keynes

Retail Focus

Following the launch of its inaugural store in Lakeside, Essex in September 2020, Harrods has announced the opening of its next stand-alone H beauty destination in centre:mk, Milton Keynes. The 29,000 sq.ft. space brings together a diverse portfolio of premium brands, must-have products and exceptional beauty services and experiences. The latest H beauty is an experiential wonderland where beauty addicts and novices alike can find their forever-favourites as well as some of the industry’s most f

Boutique 342
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Boxing Day spend tipped to hit $4bn this year

Inside Retail

Australians are tipped to spend $4 billion on Boxing Day this year – a premium on last year’s expectations of $2.6 billion – according to predictions from Commonwealth Bank. The main driver of the excess spending, according to CBA executive general manager of everyday banking Kate Crous, are shoppers not wanting to pay full price after two years of pandemic has left them wanting to make their money go further.

Shopping 334
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Woolworths, Big W, Endeavour introduce paid gender affirmation leave

Inside Retail

Employees across the Woolworths Group in Australia and New Zealand will be entitled to up to two weeks paid gender affirmation leave as part of policy changes introduced this week. The policy, which also includes two weeks unpaid leave, is designed to support transgender and gender diverse team members in affirming their gender, allowing time off to attend medical appointments, surgical procedures and undertake counselling, legal and administrative tasks, for example.

Consumer 338
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Aussies to spend $11 billion this Christmas – almost half online

Inside Retail

Retailers have 11 billion reasons to look forward to this Christmas period, according to the Australian Retailers Association. Aussies are expected to spend an average of $726 each, with most (79 per cent) preparing to spend the same or more than they did last year, according to joint research by the ARA and Roy Morgan. This is compared to last year’s expectations, which saw Aussies wanting to spend around $500 each.

Consumer 334
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Grill’d marketing deemed “extremely inappropriate”

Inside Retail

A recent advertisement made by burger chain Grill’d has been slammed by the Ad Standards board for suggesting sexual violence to its audience, after it showcased a Ronald McDonald-like clown seemingly exposing himself to children in an alley. The clown is quickly shown to be showing the children a selection of plastic toys which are hanging from its trench coat, only to be apprehended by the Grill’d Burger mascot.

Marketing 331
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Harrods unveils ‘Emerging Designers: China’ pop-up

Retail Focus

Following Harrods successful return to Shanghai Fashion Week with ‘The Harrods Hive’, a concept that focused on building stronger connections across the luxury industry in China, Harrods is proud to announce the unveiling of an inaugural pop-up focused on young Chinese design. As part of its ongoing commitment to supporting the development of emerging Chinese luxury talent, Harrods will host its inaugural collection by Chenpeng , the winner of this year’s YU PRIZE on the 1 st floor of its Knight

Design 331
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Online only supermarket Geezy Go launches in Sydney

Inside Retail

New on-demand food and grocery service Geezy Go has launched a digital supermarket serving Sydney, aiming to compete with Woolworths and Coles. . The online supermarket offers an under 20-minute delivery service, promising products priced similar to or lower than its rivals. The e-commerce store houses a comprehensive range of local and branded food and grocery products, ranging from plant-based food, pantry & staples, pharmacy to cleaning supplies. .

Location 331
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Industry Shake-Up: 2023 Commerce Trends To Rock Your World

Speaker: Ashlee Aldridge - Reach Partners LLC | Bill Mirabito - Chameleon Collective | Ronak Shah - PSA Retail & CPG, Amazon Web Services | Wayne Teigen - Pivotree

What trends can online merchants expect after more than two years of exponential growth? Companies must expand on the trends that exploded during the pandemic if they want to see continued growth in their businesses while facing a recessionary economy. From social commerce to BOPIS, the name of the game is to meet and sell to customers wherever they are, through multiple channels.

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Levi’s Tees and Jeans X Lucky Fox

Retail Focus

The Levi’s® store in Bromley is the first in a line of branches to have a shift in design and strategy, in collaboration with Lucky Fox , as the brand hits a new direction. The selected stores, which will have a more focused product selection of mainly tees and jeans, have been redesigned to create a more informative and focused shopping experience.

Display 331
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Selfridges is ready to reopen as it unveils its new windows four days early

Retail Focus

The Oxford Street store windows reveal precedes Selfridges reopening on Monday 12 April, when customers will be able to enjoy new and unique experiences dreamed up while its doors have been closed. These include a partnership with SoulCycle to open its first Outside Studio in the UK on Edwards Mews, behind the Oxford Street store, offering fitness enthusiasts the chance to get outside, socialise and ride in a safe environment.

Outdoor 333
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Amazon launches resale platform in Australia

Inside Retail

Amazon Australia is getting into resale with the local launch of Amazon Warehouse – the online giant’s storefront for pre-owned and open-box items across a range of products. The items on Amazon Warehouse will be checked over and fulfilled by Amazon staff, can be eligible for free delivery for Prime members, and will be discounted. “Items are returned to Amazon for many reasons – sometimes a product is just not what a customer is looking for, or perhaps there’s a cosmetic defect or the packaging

Apparel 328
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2021’s Christmas period will be make-or-break for retail: ARA

Inside Retail

The upcoming Christmas period is fast becoming even more critical to retailers than usual, according to ARA boss Paul Zahra, with spending down 0.8 per cent in September compared to last year. Mastercard’s SpendingPulse data, which measures sales across online and in-store, found that, unsurprisingly, states that were not in lockdown fared much better than those whose people are facing movement restrictions.

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Sustainability at Retail

Sustainability impacts every nation, company, and person around the world. So much so that, in 2015, the United Nations (UN) issued a call for action by all countries to work toward sustainable development. In response to this and as part of a global Sustainability at Retail initiative, Shop! worked collaboratively with its global affiliates to address these critical issues in this white paper.

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Coles’ latest power agreement locks in 2025 renewable energy goal

Inside Retail

Supermarket Coles has finalised its plan to power its sites by 100 per cent renewable energy by the end of FY25, signing the last power purchase agreement needed to meet the target earlier this week. Recent agreements with Origin Energy, ACCIONA Energía, and ENGIE will allow Coles to cover its estimated energy costs from July 2025. Coles’ chief sustainability, property and export officer Thinus Keevé said he was proud that the supermarket has been able to cut a clear pathway to its renewable ene

Strategy 325
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life-size lattice 3D-printed elephant pops out of antistatics’ retail store façade in china

Design Boom

along with the outstanding structure, undulating white ribbons are wrapped around the openings, inviting passers-by to an inspiring experience. The post life-size lattice 3D-printed elephant pops out of antistatics’ retail store façade in china appeared first on designboom | architecture & design magazine.

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tokujin yoshioka-designed issey miyake store in kyoto connects innovation with tradition

Design Boom

the new a-poc able issey miyake store opens today in kyoto. The post tokujin yoshioka-designed issey miyake store in kyoto connects innovation with tradition appeared first on designboom | architecture & design magazine.

Design 145
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Saint of Athens jewellery store designed to resemble 1960s swimming pool

Dezeen

Creative agency Saint of Athens has used cool blue tiles throughout this jewellery store in Mykonos, Greece , for brand Gavello to make it resemble a "luxury 60s swimming pool ". Saint of Athens worked with Dive Architects to make the jewellery store stand out from the plethora of nearby retail stores. It includes light blue tiles, lockers and a pool ladder.

Design 145
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Retail's Next Frontier: Exploring and Proving the Value of A

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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a color explosion: studio animal completes rainbow-hued store in barcelona

Design Boom

dubbed 'spectrum', the instagramable retail space is so saturated with color that it looks almost unreal. The post a color explosion: studio animal completes rainbow-hued store in barcelona appeared first on designboom | architecture & design magazine.

Color 145
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this swimming pool is actually a jewelry store in greece’s popular island, mykonos

Design Boom

the indoor pool concept by SAINT OF ATHENS for a high-end store gives jewelry the modern twist it deserves. The post this swimming pool is actually a jewelry store in greece’s popular island, mykonos appeared first on designboom | architecture & design magazine.

Jewelry 145
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vibrant pixelated walls + immersive dreaming bedroom characterize zissou flagship store

Design Boom

in this flagship store, estudio guto requena simulated all senses through the coverings, the soundscape, and an immersive installation. The post vibrant pixelated walls + immersive dreaming bedroom characterize zissou flagship store appeared first on designboom | architecture & design magazine.

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CLOU architects’ farm lab is a timber grid-clad agricultural exhibition and retail space in china

Design Boom

a sculptural spiral staircase dominates the interior, providing easy transition through the spaces. The post CLOU architects’ farm lab is a timber grid-clad agricultural exhibition and retail space in china appeared first on designboom | architecture & design magazine.

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Forrester Predictions 2024: Digital Commerce Report

View the complimentary Forrester 2024 Predictions Report, presented by Orium and commercetools. The report predicts that legacy technology and services will slow down in 2024 as businesses favor smaller, agile, and targeted retail investments. With this shift, businesses will also use the average consumer’s comfort with technology to enhance their buying experience.