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Merchandise strategy pays off for Reject Shop

Inside Retail

The Reject Shop says its new merchandise strategy is showing positive results. FY24 is the first full year the strategy has been “meaningfully” deployed and the discount retailer achieved annual comp-store sales growth of 2.7 per cent and overall sales growth of 4.2 During the second half, comparable store sales rose 3.3

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How The Reject Shop’s merchandise strategy adapted to the cost-of-living crisis

Inside Retail

The Reject Shop’s low-cost operations combined with the ongoing success of its merchandise strategy are intended to set the retailer up for success despite macroeconomic conditions. Our positive sales and customer trends suggest the strategy is resonating well with both our existing and new customers,” she added.

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Revealed: The secret CX strategies to dominate in a downturn

Inside Retail

The many possibilities to interact with products is a calculated strategy by Apple, as it is proven that the more you touch a product, the more likely you are to buy it. These insights are crucial for brands to understand these consumer groups and effectively tailor marketing strategies.

Strategy 147
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Inbox to doorstep: Three strategies to elevate your post-purchase experience

Inside Retail

These emails are no longer just a nice-to-have – they need to become a key part of your customer service strategy.” Collaboratively, the two companies have defined three key strategies retailers can adopt when seamlessly integrating Starshipit’s services with Klaviyo’s intelligent email and messaging platform.

Strategy 290
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The Personalization Playbook: 2024 Strategies

The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Chinese retailers’ pricing strategy risks ‘vicious cycle’ of low margins

Inside Retail

A shift in Chinese retailers’ strategy toward lower-priced goods and services to win cost-conscious consumers risks embedding the country’s recent deflationary trends more permanently into the world’s second-largest economy. Reporting by Sophie Yu, Brenda Goh; Editing by Christian Schmollinger, of Reuters.

Strategy 263
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Five expert tips for a successful peak season strategy

Inside Retail

You don’t want to roll out untested strategies on Black Friday – that is not the time for experimentation! In particular, check your caching strategy. Optimise your peak season strategy with Tryzens If you’re gearing up for peak season, then connect with Tryzens. Again, load testing is the best way to understand this.

Strategy 242
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Composable Commerce Reference Architecture 2024 Edition

The guide explores how to: Create seamless customer experiences between channels, products, and markets Tailor business models to support multi-brand strategies Choose the best composable services for your business Reduce costs while boosting customer and team satisfaction Transition to composability with actionable strategies Download the guide and (..)

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The Pragmatic Guide to Composability

Authored by Orium, The Pragmatic Guide to Composability takes readers on a journey from composable’s beginnings to common misconceptions about the approach, then concludes with strategies for choosing implementations that result in quick wins to grow your ROI.

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Get MACH Ready: Preparing Your Business for Digital Transformation

The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Omnichannel Personalization: From In-Store to Online and Everything in Between

What does a truly successful omnichannel personalization strategy look like? To actually work as they’re supposed to, omnichannel experiences require tightly integrated customer and operations experiences.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions?

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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From Data to Decisions: Maximizing Retail Potential With AI

Uncover strategies to: Take a data-driven approach to business Effectively use platform analytics Improve decision-making and forecasting Dive into the report and begin to amplify your data and analytics.

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue. But payments are just one part of a chain. What’s the next touch point?