Retail Focus

SEPTEMBER 14, 2023

Retailers and brands need to evolve their channel-mix for consumer engagement in an age where trust is harder to earn and keep, says Bernd Bude, CEO of ADvendio. We are now well past the time when consumers went to a single place to source information about a product they were thinking about buying.

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Inside Retail

JULY 20, 2023

For medium-to-large retailers, it’s mission-critical to understand the dynamics between consumers and the brands they love. It’s only when retailers can successfully align their value propositions with the desires and preferences of their core consumer base that they can forge deeper connections with customers and foster true brand loyalty.

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Retail Focus

JUNE 19, 2023

Akeneo , the Product Experience company, today released its 2023 B2C Survey: Product Experience Satisfaction Around the World , an annual mission to understand how consumers make decisions when buying products, how product experiences impact those decisions and what product information is important to them.

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Inside Retail

JULY 11, 2023

In this year’s global edition of the Omnichannel Leadership Report from NewStore – a retail survey that audits around 275 brands across several key international markets – Australia has emerged as a frontrunner in providing consumers with outstanding omnichannel experiences.

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Inside Retail

JULY 6, 2023

The post New app helps grocers, consumers reduce food waste appeared first on Inside Retail. After being introduced in the UK in 2019, Gander has already appeared in more than 500 stores there, saving 25 million food items from being thrown out at the store. The Gander app is available for download on iOS and Android devices.

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Inside Retail

AUGUST 1, 2023

And with the recent slowdown in consumer spending and rising cost of doing business, that experience is proving invaluable. This also allows it to reach a younger demographic of consumers who aren’t as likely to head in-store as older shoppers.

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Consumer Beauty and Health Retail Sales Contrast 246

Inside Retail

MARCH 31, 2023

Online bidding platform Ineda, has released an updated version of its marketplace, offering consumers somewhere to offer manufacturers and retailers a bid on electronics and appliances. Consumers can literally negotiate the best bargain on purchases. The customers will then wait to see if their bids are accepted.

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Inside Retail

MAY 9, 2023

According to Colliers’ research, Australian consumers have spent 27 per cent on dining and restaurant services in the year’s first quarter. The post Immune to interest rates, young Aussie consumers are splurging appeared first on Inside Retail. million of the population.

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Inside Retail

APRIL 23, 2023

If there is a single point of failure of Bed Bath and Beyond, it’s that the company stopped being relevant to consumers. The post Bed, Bath & Beyond – ‘irrelevant to consumers’ – succumbs to debts appeared first on Inside Retail.

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Inside Retail

JUNE 27, 2023

After pushing Australian businesses to consider environmental and social issues for over a decade with no apparent results, consumers now find it difficult to believe brands’ claims that they’re going green, according to a recent report by strategy firm Possible. It really is a creativity challenge, rather than a cost challenge.”

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Inside Retail

NOVEMBER 3, 2022

At Microsoft, we break down the metaverse i nto three strategies: consumer, enterprise, and industrial. Consumer metaverse. Branded worlds & pop-up experiences for consumers to shop and interact with other customers. The post What the metaverse means for retail and consumer goods appeared first on Inside Retail.

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Inside Retail

NOVEMBER 27, 2022

per cent in October as consumers spent $35 billion both in-store and online according to new data from the Australian Bureau of Statistics (ABS). Australian Retailers Association CEO Paul Zahra described some “softening of sales”as inevitable as consumers encounter cost-of-living challenges. “It Retail spending increased 12.5

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Inside Retail

FEBRUARY 21, 2023

per cent, as orders were impacted by the impact of inflation on consumer spending. The post Domino’s Pizza profit slumps as inflation hits consumer spending appeared first on Inside Retail. Domino’s Pizza Enterprises said its first-half net profit fell 21.5 million on global sales of $1.97

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Inside Retail

NOVEMBER 3, 2022

Federal Court proceedings have been initiated against Dell Australia by The Australian Competition and Consumer Commission (ACCC) for allegedly making false or misleading representations about the cost of add-on monitors at checkout. We know that many consumers turned to online purchases to buy equipment for working and schooling from home.”.

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Consumer Display Advertising Marketing 246

Inside Retail

AUGUST 17, 2022

Australian businesses and consumers are encouraged to share their views on social media services as the Australian Competition and Consumer Commission (ACCC) prepares the sixth interim report in its Digital Platform Services Inquiry.

Social Media 246

Social Media Consumer Marketing Advertising 246

Inside Retail

JUNE 20, 2021

Lockdowns with little advance notice, panic buying, supply chain disruptions, hastily made changes to health and safety regulations, and extreme swings in consumer needs and expectations. How did they fare and how have consumers changed due to their pandemic experience? Consumers unevenly impacted. Adaptability tested.

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Consumer Beauty and Health Shopping Consumer Electronics 242

Inside Retail

AUGUST 23, 2023

per cent in 2021-2022, outlining the post-lockdown boom in consumer spending. The sharp downturn in retail traders reflects the brutal economic climate faced by entrepreneurs over a year dominated by inflation, soaring interest rates, labour market shortages and souring consumer sentiment. The downturn equates to a 1.4

Consumer 130

Consumer Shopping Other Marketing 130

Inside Retail

FEBRUARY 23, 2022

One recent study by ChannelAdvisor and Dynata surveyed over 1000 Australian consumers about their current shopping habits and how they expect these habits to change in the near future. Among the consumers surveyed, 49 per cent predict they will shop online in the future more than before the pandemic.

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Light Consumer Shopping Social Media 292

Inside Retail

MARCH 9, 2023

Between January 10, 2020 and November 2, 2021, the retailer admitted that its online terms of business contained “misleading statements” which illustrated that “consumers were only entitled” to a refund, repair or replacement if they notified the business within two business days of receiving a faulty product.

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Consumer Display Other 130

Inside Retail

FEBRUARY 16, 2023

Specialty baby goods retailer Baby Bunting has reported a dramatic slump in its interim profits as consumers return to pre-pandemic shopping behaviours. ” Sales of consumer staples – which are more widely available across general retail – declined by 4.7 For the six months to December 26, sales grew 6.6 per cent to $254.9

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Inside Retail

FEBRUARY 2, 2023

In today’s digital landscape, consumers have quickly become the driving force of how businesses conduct their marketing and customer-facing operations. As such, it is essential that brands stay abreast of consumer expectations in order to keep up with the changing times.

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Consumer Marketing Design Management 173

Inside Retail

NOVEMBER 7, 2022

Wholesale beverage marketplace Kaddy is to restructure its consumer business into a pure-play B2B fulfilment service provider following a strategic review. The last consumer deliveries will be made by February 7. The post Kaddy to close consumer arm, focus on fulfilment for trade partners appeared first on Inside Retail.

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Consumer Strategy 246

Inside Retail

MAY 2, 2023

The post Sales growth slows for JB Hi-Fi as consumers tighten spending appeared first on Inside Retail. In January, the company reported group-wide sales of $5.3 billion in its first-half results driven by elevated demand for electronics and home appliances.

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Consumer Marketing 242

Inside Retail

MAY 19, 2021

In KPMG’s Responding to consumer trends in the new reality report, our research details findings from 75,000 consumer survey responses taken over four months, from May to September 2020, across 12 countries. We will explore the four key themes emerging from our research and how retailers need to respond to the changed consumer.

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Inside Retail

MAY 15, 2022

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. The Australian Competition and Consumer Commission (ACCC) issued two infringement notices in relation to the statements made on the brand’s returns page on February 21.

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Apparel Consumer Social Media Accessories 246

Inside Retail

MAY 15, 2022

Clothing retailer A&S Labels – trading online as Tiger Mist – has paid $26,640 in penalties for allegedly misleading consumers about their right to return faulty items. The Australian Competition and Consumer Commission (ACCC) issued two infringement notices in relation to the statements made on the brand’s returns page on February 21.

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Apparel Consumer Social Media Accessories 246

Inside Retail

JANUARY 18, 2022

ANZ-Roy Morgan’s Consumer Confidence survey has hit its lowest since October last year during Victoria’s second wave of Covid, with consumer confidence down to 8.1 ANZ head of Australian economics David Plank said, “consumer confidence dropped 7.6% pts to the level of 97.9 – the weakest result since 1992.

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Consumer 262

Inside Retail

AUGUST 13, 2023

This allows not just a niche group of consumers but a wider group to access thoughtful, artisan-made products that contribute to a larger mission of growing small-producing communities, including our partnering team of Afghan refugee tailors based in Malaysia,” she said. At the heart of it, the brand is all about collaboration.

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Consumer Accessories Accessories Apparel 130

Inside Retail

JANUARY 30, 2023

It has never been more difficult – nor more important – to stay one step ahead of evolving consumer habits. There’s little doubt that marketers have another challenging year ahead as they try to grow revenue and build lasting relationships with their customers set against constricted consumer spending.

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Consumer Marketing Advertising Engagement 130

Inside Retail

APRIL 17, 2023

Australian consumers are increasingly turning to marketplaces to search, discover and purchase new products, offering major opportunities for local brands. New research from Pattern’s Marketplace Consumer Trends Report – 2023 highlights that 92 per cent of consumers plan to shop on a marketplace this year.

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Consumer Accessories Accessories Pattern 130

Inside Retail

DECEMBER 15, 2021

Consumer protection laws need a radical overhaul in order to keep step with the digitisation of retail, a new report by the Consumer Policy Research Centre has found. The online consumer experience is often curated with dark patterns, including algorithms and bundled consent,” said CPRC chief executive Lauren Solomon. “94

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Inside Retail

OCTOBER 18, 2022

Lockdowns, store closures, and increased online shopping were all part of the ‘new normal’ for consumers and retailers during the height of the Covid-19 pandemic. ACRS (Australian Consumer and Retail Studies) regularly investigates the attitudes and behaviours of Australian shoppers via our ACRS Retail Monitor.

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Shopping Consumer Accessories Accessories 246

Inside Retail

MAY 2, 2021

Covid-19 hit the reset button on consumer behaviour. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. But it is not just the initial seismic shifts in consumer behaviour that have thrown down the gauntlet for retail. The answer is deceptively simple.

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