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NSW consumer watchdog issues warning over fake Labubu toy scams 

Inside Retail

Consumer watchdog NSW Fair Trading has warned consumers about a rise in counterfeit Labubu toys, dubbed “Lafufu”, flooding online marketplaces. The watchdog is urging consumers to remain cautious when shopping for Labubu toys online, particularly from overseas platforms advertising unusually low prices.

Consumer 245
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The Good Guys fined for misleading consumers

Inside Retail

million fine for misleading advertising and store credit promotions. However, last year , the ACCC alleged that the consumer electronics retailer falsely said that the only requirement to receive the store credit was to make a qualifying purchase. The Good Guys, a subsidiary of JB Hi-Fi, has paid a $13.5

Consumer 226
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‘Ghost stores’ plaguing Australian consumers with false claims, warns ACCC

Inside Retail

Businesses misrepresenting themselves as Australian fashion retailers are defrauding Australian consumers, the Australian Competition and Consumer Commission warns. This conduct preys on the empathy of consumers who have a genuine desire to support local businesses, as well as creating a false sense of urgency,” said Lowe.

Consumer 249
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Big data. Big future. The next generation of advertising

Inside Retail

Martech advancements are amplifying the opportunity to understand the behaviours, needs and preferences of consumers and convert into the right message in the right channel at the right time. Still, consumers are often likely to accept ads when they don’t have to pay to subscribe or can pay less. Personalisation is also big business.

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Jayco off to court over misleading advertisements

Inside Retail

Caravan and recreational vehicle manufacturer Jayco is facing court charges over making misleading representations while advertising certain models of its RVs in ‘off-road’ conditions. The ACCC cited Jayco’s website, social media profiles, brochures, and point-of-sale advertising, including trade shows, in its allegations. “We

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Why retailers must rethink their Meta and Google ad strategies in 2025

Inside Retail

The digitalisation of media has seen advertising budgets diverted towards social media campaigns and search engine marketing in Australia, 70 per cent of digital advertising spend goes to Meta and Google. However, the increased use of artificial intelligence (AI) in advertising could have a negative effect.

Strategy 237
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Bedshed caught lying over NDIS approval claims

Inside Retail

Bedding retailer, Bedshed, has paid a fine of $39,600 after receiving two infringement notices from the Australian Competition and Consumer Commission (ACCC) for allegedly making false or misleading representations. This comes after the ACCC began closely investigating problematic advertising that targeted NDIS participants last November.