Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . Meaningful, personalised engagement is about more than just pop-up ads on a mobile site or a promotional email.

Magenta Telekom dials up personalisation with MoEngage to grow app engagement by 150%

Retail Focus

Austria’s second-largest telecommunication brand, Magenta Telekom, has boosted digital engagement, growing app use and interactions by 150%, thanks to a solution from MoEngage, the leading insights-led customer engagement platform.

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How To Engage Retail Customers Begins With A Wow Moment

The Retail Doctor

Customer Service Retail Sales Training customer engagementFor retail customers to let down their guard, share their desires, and get over their fears of purchasing, you must get them involved.

Loyalty card wallet app Stocard drawing shoppers to engage with brands

Inside Retail

We can run multiple creative solutions for brands and retailers to engage with the user base.”. The post Loyalty card wallet app Stocard drawing shoppers to engage with brands appeared first on Inside Retail.

Should Retailers Look to Online Casinos for Inspiration About How to Keep Customers Engaged?

Retail Focus

Online retailers could learn a lot from the bustling online casino industry when it comes to keeping customers engaged. Online Casino Industry is Designed for Engagement. The post Should Retailers Look to Online Casinos for Inspiration About How to Keep Customers Engaged?

Mirvac Retail launches Bark Fest to engage with pet owners on Dogs Day

Inside Retail

The engagement takes place in five locations, including East Village (Zetland), South Village (Kirrawee), Moonee Ponds Central (Melbourne), Orion Springfield Central (Queensland), and Rhodes Waterside, with each venue having its own sets of programs and activities.

How to improve cross-cultural engagement in business

Inside Retail

It demonstrates active listening and assures the speaker that you are engaged and interested. The post How to improve cross-cultural engagement in business appeared first on Inside Retail. We are living in an increasingly diverse global community.

GANT ignites employee engagement and learning in partnership with YOOBIC

Retail Times

Global fashion brand, GANT, has created a digitally connected global community for its frontline workers - increasing employee engagement, improving operational excellence, and driving increased sales conversions - in partnership with YOOBIC, the digital workplace solution for frontline teams.

Morag Myerscough looks to inspire sustainability engagement on Oxford Street

DesignWeek

Morag Myerscough has designed an aerial installation of 105 flags which spans the length of London’s Oxford Street to draw attention to The Clean Power campaign.

Amazing Spaces: Ideas for Designing Engaging Retail Stores

ArchDaily

Magenta Telekom dials up personalisation with MoEngage to grow app engagement by 150%

Retail Times

Austria’s second-largest telecommunication brand, Magenta Telekom, has boosted digital engagement, growing app use and interactions by 150%, thanks to a solution from MoEngage, the leading insights-led customer engagement platform.

Scottish Wholesale Association appoints head of sustainability and engagement

Retail Times

Scottish Wholesale Association (SWA) has appointed Ylva Haglund, a highly experienced campaigns and sustainability professional, as its new head of sustainability and engagement.

Empowering Frontline Success: Stop Killing Engagement with Micromanagement

Theatro

Yet, too often, businesses take the bait and waste valuable dollars on expensive hardware that promises to help compensate for poor employee engagement and performance instead of solving the fundamental problems of underutilization and disconnection.

IRDC 2021: Engaging Your Community via Purpose-Driven Design

VMS

The post IRDC 2021: Engaging Your Community via Purpose-Driven Design appeared first on Visual Merchandising and Store Design. Breakout Session: Purpose-Driven Design for Community-Based Projects.

More than skin deep: How Adore Beauty used data to boost engagement

Inside Retail

As a result of its work with Tealium, Adore Beauty increased its engagement rate by 400 per cent, boosted its conversion rate by 17 per cent and grew its revenue by 249 per cent. The post More than skin deep: How Adore Beauty used data to boost engagement appeared first on Inside Retail.

Business and Human Rights: meaningful stakeholder engagement in due diligence

Eye on ESG

Involving and engaging stakeholders in a meaningful way will be critical for in-scope companies to successfully implement HREDD processes and ensure compliance with these obligations. What is meaningful stakeholder engagement? Why is meaningful stakeholder engagement important?

Everything-as-a-Service: It’s time to unite software and devices under the same model

Theatro

News Retail As A Service Employee Engagement Engagement Experience Productivity SatisfactionLink to the Fast Company Article. The post Everything-as-a-Service: It’s time to unite software and devices under the same model appeared first on Theatro.

Creating In-Store Experiences to Engage Customers

Form Room

Customer experience has fast become a top priority for brands. Opinion

50 Innovative Companies to Watch in 2022

Theatro

News Retail Employee Engagement Engagement Experience Manager Effectiveness Productivity SatisfactionLink to the Forbes Article. The post 50 Innovative Companies to Watch in 2022 appeared first on Theatro.

Tips for keeping retail customers and staff engaged

Retail Times

Retail is a fast-moving industry and there is a lot of competition out there for people’s time and attention. Giving both your customers and your staff a positive experience can pay dividends in terms of sales and staff retention.

6 Tips to Engage Visitors with Trade Show Accessories  

Trade Show Booth Companies - Trade Group

provide your visitors with an enlightening and engaging experience, too many add-ons can clutter your exhibit and overwhelm attendees. The post 6 Tips to Engage Visitors with Trade Show Accessories appeared first on The Trade Group. Use accessories to emphasize your brand.

Protected: Employee engagement video

Parker Design

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INSTEA Bubble Tea Store – A Design Exploration in User Engagement

Home World Design

Facing onto busy Swanston Street in the centre of Melbourne’s CBD, INSTEA has an inward-focused plan and subdued elegance that creates an allure from the street. Continue reading. Fretard Design Retail Design interiors Melbourne retail store

Your guide to working out your workforce

Inside Retail

In the short term, it will be important to engage and prepare teams adequately for what’s ahead, and to generate excitement about what can collectively be achieved. Not only does this fulfil a role requirement, it deepens loyalty and engagement across the organisation.

In my opinion: improving retail customer engagement requires a mobile mindshift, says MoEngage

Retail Times

By Mike Barclay, senior director of European operations for MoEngage, an insights-driven customer engagement platform. Comment In my opinion Opinion Time MoEngage

Eco-friendly storage solutions for an organized and engaging desk

Design Wanted

The post Eco-friendly storage solutions for an organized and engaging desk appeared first on DesignWanted.

Shopper Marketing & Engaging Your Customers Across Their Buying Journey

Bay Cities

Most consumers don’t give a lot of thought to what’s happening behind the scenes when they buy a product from a bricks-and-mortar or online store. But the reality is that there’s a lot involved in making that sale happen.

How Retailers Can Improve Their Front-Line Teams’ Satisfaction

Theatro

News Retail Employee Engagement Engagement Experience Manager Effectiveness Productivity SatisfactionLink to the Forbes Article. The post How Retailers Can Improve Their Front-Line Teams’ Satisfaction appeared first on Theatro.

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Jisp partners with Maybe* to help retailers boost social media engagement

Talking Retail

Retailers will be able to take advantage of free monthly webinars, getting the latest tips on best practice, tools, and social media engagement to boost sales and customer loyalty. In addition, This story continues at Jisp partners with Maybe* to help retailers boost social media engagement.

5 Ways To Engage Attendees At Your Trade Shows

Trade Group

What can you do to engage guests and fulfill your trade show goals of leads, signups, or purchases with only a few days to create an impression and stand out from comparable companies on the floor? Here are the 5 tips for engaging more attendees on your booth.

BP Europe wins industry award for its community support and engagement

Retail Times

BP Europe has won the inaugural NACS European Community Engagement & Support Award recognizing its programs that support first responders, medical personnel and its employees during the COVID-19 pandemic.

Looking for a new way of engaging with the resources that the Earth provides

Design Wanted

The post Looking for a new way of engaging with the resources that the Earth provides appeared first on DesignWanted. Doing so requires ideas and expertise – much of which will come from the creative industries. With around 100 items on the program, this design festival […].

How To Engage & Appeal To Younger Audiences Through Digital

Snap Retail

You need to reach them on the right platforms with the right messages to engage and appeal to them. By focusing on the lifestyle and experiences instead of the products themselves you’ll be able to engage younger audiences with your whole brand.

Concerned about quiet quitting? You might need a workplace wellness plan

Inside Retail

Business Careers HR Leadership Professional burnout employee engagement Workplace cultureThe pandemic brought new workplace challenges to the fore, while employee concerns about mounting workloads, constant change and expectations about always being contactable outside work continue to rise.

How to get serious about your retail customer service and engagement

The Retail Doctor

Brick and mortar stores have the ability to surprise and delight. So does a downtown shopping area. Online shopping Retail Sales Training Amazon

Personalisation gap persists as UK retailers’ engagement capabilities fail to meet accelerated digital demands

Retail Times

The personalisation gap is growing as UK retailers’ accelerate their efforts to keep up with the new digital-first demands of shoppers in their omnichannel buying journeys, the latest research from insights-led customer engagement platform, MoEngage, shows.

How To Increase Employee Engagement and Boost Profits

RetailMinded

While the notion of employee engagement is often (over) simplified to only mean employee happiness or satisfaction, there is much more to take into consideration if you truly want your team to be engaged and care about your company’s success, especially in the retail sector. .

How to Engage All Five Senses with Visual Merchandising

RepslyBlog

For the past several years, there has been a drastic decline in physical, in-store retail shopping due to the rising popularity of e-commerce. As a result, traditional retailers are trying to find new ways to create a shopping experience that keeps customers coming in-person to stores

Zapp Media Services helps brands engage a new generation of ‘want it now’ consumers

Retail Times

Zapp, the 24/7 convenience delivery app, today announced the launch of Zapp Media Services, a full-service advertising platform for supplier brands that combines the speed to market of quick commerce with industry leading reach and consumer insights. Retail News Retail Technology Retailer News Zapp

Sainsbury’s partners with community engagement platform Neighbourly to increase surplus food donations to local causes

Retail Times

Sainsbury’s, one of the UK’s largest retailers, has partnered with community engagement platform Neighbourly to donate food surplus to communities across the UK.

Why it’s time to twerk your work perks

Inside Retail

Business Careers HR Latest Leadership Professional employee engagementIt’s like a scene out of The Walking Dead. The table tennis net is sagging and there’s not an annoying ping-ping-ping noise to be heard. The taco truck just stopped turning up one day.

Why Innovative Loyalty Card Programs Can Significantly Improve Customer Retention & Engagement

Parcel Pending

Increases Customer Engagement – Customer loyalty program members are more open to receiving emails, opening emails, and engaging with the retailer whether through their website or loyalty app. Starbucks customers, for example, feel engaged with its annual free birthday drink.

China lockdowns dampen Burberry’s growth despite investment in customer engagement, says GlobalData

Retail Times

Following today’s release of Burberry’s figures for Q1, FY2022/23; Pippa Stephens, apparel analyst at GlobalData, a leading data and analytics company, offers her view: “Despite investing considerably in growing its customer base through various high-profile celebrity partnerships, community initiatives and a product refresh to appeal to younger shoppers, Burberry recorded subdued growth of £26m to £505m in Q1 FY2022/23 – just 1.4%