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Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences. Take Ticketek , for example.

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Aptos survey: 88% of Gen Z shoppers in UK plan to visit a physical store this Golden Quarter

Retail Focus

The survey of 2,000 UK consumers aged 16 to 26 was conducted in October 2023 and sought to identify the shopping habits and preferences of older Gen Z shoppers during the Golden Quarter , the peak retail sales period that runs from October through December. Currently, Gen Z is recognised as ages 11 through 26.

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What retailers need to know about consumer spending this Ramadan

Inside Retail

After a month of fasting from 23 March to 21 April, Eid al-Fitr, the festival of breaking the fast, will be celebrated for around two days, and will most likely lead to an increase in retail sales. Sales figures continued to rise during Ramadan until approximately one week before Eid.

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Why US retailers are embracing a more inclusive holiday season

Inside Retail

According to a report by global data and business intelligence platform Statista , retail sales over the 2023 holiday season are projected to be between $957.3 billion in retail sales the year before. But that is beginning to change, as American institutions increasingly embrace multicultural festivities.

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Driving store network productivity through intelligent analytics

Inside Retail

In this Post-Covid trading environment, where online sales are now accounting for 25 per-cent or more of retail sales, the majority of Australian retailers are reviewing their physical store network. In reality, many retailers may be better served by retaining a smaller, high-performance store network.

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3 rules for successfully implementing sales training in your business

Inside Retail

You’ve chosen a great retail sales program for your team. Training your team is a significant investment, so it’s important to ensure that it’s driving the results you need, such as improved sales figures, growth in conversions, or net promoter scores. . Download: 3 Sales Coaching Tips for Busy Retail Managers.

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Helping retailers grow and shoppers save

Inside Retail

million digitally active customers with Australian retailers, we can save consumers money while boosting retailers’ sales. Looking at the year ahead, one big question for Australian retailers will be how to maintain and build on these digital connections with consumers and find new incremental channels for growth.