article thumbnail

H&M names new ANZ country manager, opens refurbished Sydney flagship

Inside Retail

Fashion retailer H&M has launched its refurbished flagship store at Pitt Street in Sydney, coinciding with the appointment of Anna Baldwin as the new country sales manager for Australia and New Zealand. The post H&M names new ANZ country manager, opens refurbished Sydney flagship appeared first on Inside Retail Australia.

article thumbnail

Boost Your Marketing Performance in 2024 with Top Customer Engagement Tools

Retail Focus

In 2024, the landscape of customer engagement tools plays a pivotal role in elevating marketing performance. When selecting the most suitable tool for your needs, it’s crucial to consider key factors: Cost efficiency: Ensure that the tool is cost-effective for effectively reaching and engaging your target audience.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Delivery management platform, Scurri topped over €12 billion in Gross Merchandise Value (GMV) in the total value of shipments processed in 2023

Retail Focus

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023.

article thumbnail

81% of UK shoppers always open delivery notification emails from retailers, offering increasing customer engagement opportunities

Retail Focus

Retailers and brands who outsource post-purchase updates to third-party fulfillment or courier companies could be missing out on valuable customer engagement opportunities, according to the latest research from Scurri , the next-generation delivery management platform.

article thumbnail

The Future of Customer Loyalty: Rewards, Retention, Appreciation, and More

Speaker: Jennifer Hileman - Director, Retail Data & Technology at Orium, and Zach Ettelman - Solutions Partner Team in North America at Talon.One

The holidays are the perfect time to redefine and reimagine your retail strategy, as modern customers are being re-engaged through creative retention tactics. Mastering Loyalty in Modern Retail: Explore the art of loyalty and promotional strategies that engage today’s shoppers.

article thumbnail

Disengaged managers drive resignations. Here’s how to break cycle

Inside Retail

In that same year, two major surveys reported the pivotal role that managers play in making that resignation rate a reality. The first, DDI, told us that 57 per cent of people have left a job at some point in their career because of a manager. But should we accept that over half of our workforce have quit a job due to a poor manager?

article thumbnail

Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context. Engaging the senses.

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Presented by Orium and NewStore, the report defines: Function-First Tech Buying Framework Core and common functions of POS systems How core functions support inventory management and transactions How common functions support customer engagement Confidently choose the right POS system for your business. Read the report to learn more.