Inside Retail

AUGUST 20, 2022

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences.

Customer Engagement 130

Customer Engagement Engagement Reimagine Strategy 130

Inside Retail

AUGUST 23, 2022

And while the business’ sales stayed flat compared to FY21, Endeavour Group has managed to diversify itself across the alcohol retail space, with a number of new brands and offers now online, signalling new potential moving forward. Compared to the beginning of Fy20, before Covid-19 hit, retail sales were up 12.7

Planning 130

Planning Pattern Customer Engagement Balance 130

Inside Retail

FEBRUARY 9, 2022

Despite most shops being closed, retail sales rose 11 per cent during lockdown, largely because people didn’t have much else to spend money on. Clothing retail went up 20 per cent, even though people had nowhere to go. Enhanced experience design and staff engagement.

Engagement 130

Engagement Beauty and Health Social Media Flow 130

Parcel Pending

APRIL 21, 2021

Omnichannel retail is about creating consistent experiences across apps, websites, social media , ads, and in- store visits to increase customer engagement. Put simply: customers want to purchase effortlessly and seamlessly across every platform. The Value of Omnichannel Shopping Experiences.

Merchandising 52

Merchandising Social Media Shopping Consumer 52

Retail Insider

MAY 28, 2021

So retail is? You cannot rely on the retail sales side alone says Cracknell Wright. According to the Holloway managers there is a lot of camaraderie between different franchisees and support given with the head office having had an influx of staff which moved it on to a new level of professionalism.

Hobbies 52

Hobbies Shopping Customer Engagement Other 52