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Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences.

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Why US retailers are embracing a more inclusive holiday season

Inside Retail

According to a report by global data and business intelligence platform Statista , retail sales over the 2023 holiday season are projected to be between $957.3 billion in retail sales the year before. But that is beginning to change, as American institutions increasingly embrace multicultural festivities.

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Dan Murphy’s MD talks digital channels and drinks innovation

Inside Retail

It also has a significant online presence, claiming 50 per cent of all online Australian liquor sales. Pfeiffer-Smith stepped into the MD job in July 2022, shifting across from a role as Endeavour Group’s chief strategy officer. This is why] we are focusing on format innovation to meet the changing needs of customers.”

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Driving store network productivity through intelligent analytics

Inside Retail

In this Post-Covid trading environment, where online sales are now accounting for 25 per-cent or more of retail sales, the majority of Australian retailers are reviewing their physical store network. In reality, many retailers may be better served by retaining a smaller, high-performance store network.

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Sheike to enter South Australia in major bricks-and-mortar push

Inside Retail

Women’s fashion brand Sheike has announced plans to open its first store in South Australia off the back of strong online engagement in the state. It’s a really vibrant space, and we’re so excited to open,” Sandra Kennedy, Sheike’s general manager, told Inside Retail. They really work hand in hand for us,” she said.

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How Amazon more than tripled its profits in Q1

Inside Retail

They are now so big and so powerful that Amazon is the default,” Nathan Bush, director of e-commerce strategy at eSuite, told Inside Retail. “Many domestic retailers were not strong on digital, especially department stores which offer similar home product ranges,” she told Inside Retail. . billion in 2019.

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What is Omni-channel Retail?

Retail Bound

The retail landscape has been dramatically changing in recent years, forcing businesses to accommodate multiple channels when selling to consumers. Finding a way to sell across all channels, is where the concept of omni-channel retailing comes in. Retail stores is by far the largest retail market segment at $6.5