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Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences. Take Ticketek , for example.

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What is Omni-channel Retail?

Retail Bound

The retail landscape has been dramatically changing in recent years, forcing businesses to accommodate multiple channels when selling to consumers. Finding a way to sell across all channels, is where the concept of omni-channel retailing comes in. Retail stores is by far the largest retail market segment at $6.5

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“A big vote of confidence”: Why Walmart’s store upgrades are key

Inside Retail

As Neil Saunders, managing director and retail analyst at GlobalData, told Inside Retail , “Having produced a string of good numbers over the past few years, Walmart is currently one of the stars of the retail market.” In 2022, Walmart accounted for approximately US$500 billion in retail sales.

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