VMS

SEPTEMBER 10, 2021

announced plans to open 25 new locations each year for the foreseeable future, according to a press release. The post Torrid Plans for 25 New Stores Each Year appeared first on Visual Merchandising and Store Design. Torrid (City of Industry, Calif.)

Planning 52

Planning Visual Merchandising Customer Engagement Merchandising 52

Inside Retail

AUGUST 10, 2022

She has led the business through a period of rapid growth while creating a long-term expansion plan centred around customer engagement. O’Shannessy joined Adore Beauty last year as the first non-founder CEO in the company’s history. She was ranked first in Inside Retail’s Top 50 People in E-Commerce report.

Customer Engagement 263

Customer Engagement Expansion Engagement Strategy 263

Inside Retail

FEBRUARY 8, 2024

Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

Department Stores 264

Department Stores Planning Engagement Strategy 264

Retail Focus

APRIL 18, 2024

This solution allows retailers and brands to take ownership of post-sale communications and deliver branded delivery updates as well as customer engagement and re-targeting opportunities at the moment shoppers are most likely to engage with branded communications, between checkout and delivery.

Merchandising 147

Merchandising Management Customer Engagement Engagement 147

Retail Focus

DECEMBER 8, 2021

The report highlights the vital role customer loyalty programmes have played throughout the Covid-19 crisis, and how the pandemic-induced acceleration of eCommerce looks set to usher in a wave of brand loyalty innovation over the next three years. As for future plans, we want to grow the community aspect. Predicted to be worth $15.5

Customer Engagement 130

Customer Engagement Engagement Planning Marketing 130

Inside Retail

JUNE 1, 2023

She said that more than one-quarter of retail businesses polled in Shipstation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. The post Retail’s returns challenge: How to balance customer demands and overheads appeared first on Inside Retail.

Balance 234

Balance Promotion Strategy Consumer 234

Inside Retail

JANUARY 12, 2023

TikTok reports that two-thirds of its users were inspired to shop even when they weren’t actually planning to do so. Facebook, for instance, plans to bring its shops to WhatsApp and Facebook Marketplace, and visual search to Instagram. In many instances, these ‘journeys’ are very short, one-click discover-and-buy.

Social Media 264

Social Media Beauty and Health Engagement Customer Engagement 264

Inside Retail

DECEMBER 15, 2021

A new report reveals that 43 per cent of Aussies plan to not shop at physical stores this holiday season due to concerns about the ongoing Covid-19 pandemic. The research also found that 41 per cent plan on shopping online at the same volume as they did during the height of the pandemic.

Customer Engagement 130

Customer Engagement Shopping Planning Engagement 130

Inside Retail

NOVEMBER 2, 2023

In his new role, Zhou will lead the China team responsible for commercial, marketing and communications, customer engagement, and retail operations. According to the company, Spangler will be in charge of leading the growth plan to revitalise the brand on a global scale.

Customer Engagement 130

Customer Engagement Expansion Planning Management 130

Retail Times

MAY 24, 2023

Retail Times - Retail news, reports, analysis & comment

Planning 40

Planning Customer Engagement Engagement Strategy 40

Inside Retail

AUGUST 1, 2023

Koo added that greater brand awareness, as well as more intent from customers to make purchases when entering the stores – is helping to drive growth. “By By expanding to interstate stores and strengthening our digital presence, we’ve enhanced our reach and amplified customer engagement,” she said.

Gifts 246

Gifts Customer Engagement Apparel Balance 246

Inside Retail

MAY 25, 2023

But that hasn’t deterred CEO William Pak from his plan to return the brand to its former glory. The SoHo pop-up will help the company adapt its offering for the Esprit shopper in North America, and provide insight around how customers engage with the team, product and overall store environment.

Planning 130

Planning Pattern Perspective Space 130

Inside Retail

MARCH 6, 2023

She also highlighted the use of immersive technologies, such as Outernets, an Israeli retail tech company that is being used to enhance customer engagement, and capture customer data and foot traffic. As such, she said that brands need to be especially careful when formulating and executing these plans. “If

Shopping 243

Shopping Engagement Customer Engagement Curate 243

Retail Focus

APRIL 27, 2021

Folio Hair allows customers to record stylist-led techniques which help customers maintain their hairstyle and also provides a record of the process and products used for the stylist and salon to help them offer a seamless customer experience for every visit to the salon.

Marketing 264

Marketing Concept Customer Engagement Promotion 264

Inside Retail

JANUARY 2, 2024

Keeping track of all the seasonal events can be overwhelming, and missing just one or two key marketing moments may mean passing up an opportunity to inspire your customers to shop with your brand. Using automation, you can build campaign flows around seasonal events to build customer engagement and boost sales beyond one-off campaigns.

Strategy 130

Strategy Marketing Social Media Engagement 130

Inside Retail

JUNE 5, 2023

Now, we are excited to bring our unique vision of sports to the rest of Southeast Asia through our expansion plans into this region,” he explained. We also have exciting plans in the pipeline to better engage with Singapore’s sporting community later this year,” he revealed.

Expansion 130

Expansion Engagement Social Media Consumer 130

Inside Retail

NOVEMBER 16, 2023

A recent report from Klaviyo and Qualtrics shows that despite current economic challenges, 52 per cent plan to spend the same amount online this upcoming BFCM than they did last year – and 15 per cent plan to spend more. If you are using dynamic codes, be sure to upload enough codes for the number of people you plan to send them to.

Strategy 130

Strategy Engagement Planning Promotion 130

Inside Retail

MARCH 7, 2024

Expansion plans will be supported by the opening of a second boutique in Victoria and a third in New South Wales by the year’s end. Other KPIs that the brand monitors include sales volumes across channels, overall revenue growth and the returns rate, which is crucial for maximising profitability and customer satisfaction.

Apparel 130

Apparel Boutique Fashion Expansion 130

Inside Retail

JUNE 1, 2023

She said that more than one-quarter of retail businesses polled in ShipStation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. The post Retail’s returns challenge: How to balance customer demands and overheads appeared first on Inside Retail.

Balance 130

Balance Promotion Strategy Consumer 130

Inside Retail

MARCH 3, 2022

She has led the business through a period of rapid growth, while creating a long-term expansion plan centred around customer engagement. This approach led to the launch of a mobile app and loyalty program in 2021 – two initiatives aimed at increasing customer engagement and, ultimately, frequency of purchases.

Customer Engagement 130

Customer Engagement Engagement Expansion Planning 130

Inside Retail

JUNE 5, 2023

He noted that, traditionally, catalogues have been used in Australia in order to expand a store’s reach, but that in the modern retail landscape where any brand can exist online and reach millions of customers, the catalogue should be reframed as a piece of customer engagement.

Social Media 130

Social Media Shopping Form Promotion 130

Inside Retail

APRIL 18, 2021

Besides shifting its focus to the O+O business model, AS Watson also plans to expand its footprint with 1000 new stores opening this year. Retail is not dead; it just needs to be better for our customers.”. The group has also doubled its development of digital assets and content to keep customers engaged.

Customer Engagement 130

Customer Engagement Strategy Concept Engagement 130

Inside Retail

FEBRUARY 7, 2024

Dittmar also said that another practical example of this is an AI-powered menu creator that looks at the ingredients you have in your fridge and then suggests recipes and generates a shopping list for items you need, saving time and effort in meal planning and shopping.

Focal Point 130

Focal Point Shopping Consumer Engagement 130

Inside Retail

FEBRUARY 8, 2022

Retailers want more time to get to know their customers as people and by breaking down siloed data and having it collected in one place, retailers are one step closer to forming 1:1 relationships. Without siloed data, retailers are gaining valuable insights which allow personalisation to be at the centre of customer engagement approaches.

Gifts 130

Gifts Customer Retention Customer Engagement Consumer 130

Inside Retail

JANUARY 15, 2024

Although these three brands operate in very different retail sectors, Li, Piper and Pearson agreed on a few common tactics for effectively engaging with the Gen Z consumer, from focusing on and enhancing the in-store shopping experience to learning how to “share the pen” with this younger, social-media-savvy shopper.

Social Media 246

Social Media Engagement Consumer Artistic 246

Inside Retail

AUGUST 11, 2022

She has led the business through a period of rapid growth while creating a long-term expansion plan centred around customer engagement. O’Shannessy joined Adore Beauty last year as the first non-founder CEO in the company’s history. She was ranked first in Inside Retail’s Top 50 People in E-Commerce report. “As

Fashion 130

Fashion Customer Engagement Line Expansion 130

Inside Retail

JULY 23, 2023

However, Hayward noted challenges; including supply chain restrictions during Covid-19, a lack of qualified installers across the country – a critical part of the brand’s customer engagement – and current cost of living pressures. It’s not set and forget, we don’t do that.

Engagement 130

Engagement Customer Engagement Planning Other 130

Compliantia

JULY 4, 2023

This allows for better planning and coordination across multiple locations. It ensures that promotions are strategically timed, preventing conflicts and maximizing customer engagement. When customers feel that a promotion is tailored specifically for them, it creates a sense of connection and drives their enthusiasm to purchase.

Promotion 95

Promotion Location Management Tailored 95

Inside Retail

OCTOBER 9, 2023

“Live streams, with their interactive formats, play a significant role in enhancing the online shopping experience and allowing us to connect with and gather feedback from our customers in real time, while building stronger emotional bonds with them,” she explained.

Fashion 130

Fashion Engagement Shopping Customer Engagement 130

Inside Retail

DECEMBER 5, 2022

Other forms of neurological conditions may also affect a customer’s cognitive processing, such as acquired brain injuries and age-related conditions such as dementia. Making changes to familiar layouts without adequate signposting causes bottlenecks in the customer journey.

Layout 130

Layout Gifts Shopping Light 130

Inside Retail

JULY 11, 2023

We want customers to come back when they want to treat themselves to something heavenly, that’s our mission,” she added. She is also focused on increasing the brand’s outreach through social media by creating a ‘love letter’ approach to customer engagement.

Reimagine 130

Reimagine Social Media Customer Engagement Management 130

Retailing Insight

SEPTEMBER 12, 2023

Execution – The plan is only as good as the execution. As an entrepreneur or business leader, crafting and executing a living business plan is the key to turning visions into reality. Every retail business faces its share of hurdles when it comes to executing plans. People – Leading is about letting go and building a team.

Rhythm 52

Rhythm Planning Strategy Social Media 52

Retailing Insight

MAY 2, 2024

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. Plan for dedicated time to input all your product data, train staff, and integrate with other systems like your accounting software. But what’s the time commitment on setting this up?

Social Media 52

Social Media Management Customer Engagement Engagement 52

Retail Bound

NOVEMBER 7, 2023

While you’re busy crunching numbers, setting revenue projections, and trying to plan for 2024 expenses, think about the projects you’ve wanted to invest in but haven’t had a chance to just yet. But public relations is part of the long-game plan and shouldn’t be put on the back burner. It’s budgeting season!

Social Media 52

Social Media Promotion Customer Engagement Advertising 52

Inside Retail

MAY 27, 2021

While looking for growth solutions, EziBuy shared their goals with Rokt , an AI powered technology company that helps e-commerce businesses personalise the purchase experience for each customer in the Transaction Moment. However, a mere 12% of surveyed companies say they plan to implement efforts of personalisation by more than 10%.

Tailored 246

Tailored Engagement Perspective Customer Engagement 246

Inside Retail

OCTOBER 24, 2023

Additionally, customisation services provide an opportunity to showcase the brand’s craftsmanship, quality, and attention to detail, further enhancing brand loyalty and customer engagement. The future Looking ahead, New Era has ambitious plans for further expansion in the Asia Pacific region.

Target Market 130

Target Market Social Media Fashion Tailored 130

Show Best

JULY 28, 2023

Interactive Product Displays: Interactive product displays enhance customer engagement and education. Incorporating digital screens or tablets that provide information about different strains, product origins, and effects can empower customers to make informed decisions.

Design Trends 66

Design Trends Design Interior Design Display 66