Inside Retail

DECEMBER 15, 2021

A new report reveals that 43 per cent of Aussies plan to not shop at physical stores this holiday season due to concerns about the ongoing Covid-19 pandemic. The research also found that 41 per cent plan on shopping online at the same volume as they did during the height of the pandemic.

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Inside Retail

FEBRUARY 8, 2024

Over the last five years as CEO, King has been enacting his ‘customer-first plan’ which has re-established Myer as Australia’s 8th most trusted brand, according to Roy Morgan. The customer-first plan was introduced back in 2019 and remains the centrepiece of the company’s strategy to deliver for all its interested parties.

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Inside Retail

JANUARY 15, 2024

Although these three brands operate in very different retail sectors, Li, Piper and Pearson agreed on a few common tactics for effectively engaging with the Gen Z consumer, from focusing on and enhancing the in-store shopping experience to learning how to “share the pen” with this younger, social-media-savvy shopper.

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Inside Retail

JUNE 1, 2023

She said that more than one-quarter of retail businesses polled in Shipstation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. The post Retail’s returns challenge: How to balance customer demands and overheads appeared first on Inside Retail.

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Inside Retail

FEBRUARY 7, 2024

A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. The study reveals a significant appetite among consumers for AI-driven enhancements to their shopping journey.

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Inside Retail

JUNE 5, 2023

The impact of inflation and the rising cost of living has radically changed the way Australians are shopping, and is creating a turbulent outlook for retailers as shoppers tighten their purse strings. According to Nielsen’s research, digital catalogues are the most effective medium to drive customers in store.

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Inside Retail

JANUARY 2, 2024

Throughout every year, a multitude of major and minor calendar events offer great opportunities to engage with customers at a time when they are open to shopping for friends, families or themselves. Using user-generated content in your email and SMS campaigns can build trust and authenticity in your brand and products.

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Inside Retail

NOVEMBER 16, 2023

As the annual Black Friday Cyber Monday (BFCM) shopping season nears, it’s not too late to review strategies to optimise sales during this key annual retail festival. If you are using dynamic codes, be sure to upload enough codes for the number of people you plan to send them to.

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Inside Retail

MAY 25, 2023

But that hasn’t deterred CEO William Pak from his plan to return the brand to its former glory. These experiential moments, in his opinion, will create a sense of community for its customers. He went on to say that the space is meant to be dynamic and interactive for customers.

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Inside Retail

MARCH 7, 2024

It is one of the world’s largest aggregators for independent and DTC brands, which sell through Verishop’s website and mobile app, and provides new ways to shop with personalised content feeds and livestream shopping.

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Inside Retail

OCTOBER 9, 2023

It’s a strategic play that aims to redefine the shopping experience, bridging the gap between in-store and online retail. The story so far “We know that our customers appreciate online shopping, and increasingly look for the convenience of being able to shop and be inspired where, when and how they choose,” she told Inside Retail.

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Inside Retail

AUGUST 1, 2023

Across shopping centres – where many of its Melbourne, Sydney and Canberra stores are based – she said that the brand has seen a consistent recovery in foot traffic. Koo added that greater brand awareness, as well as more intent from customers to make purchases when entering the stores – is helping to drive growth.

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Inside Retail

FEBRUARY 8, 2022

It’s a way for consumers to show their loved one’s admiration and gratitude on a love-filled day, yet as the global supply chain disruption lingers into 2022, consumers are becoming more reluctant in purchasing presents for this shopping event. This is especially essential in peak shopping periods, such as Valentine’s Day.

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Inside Retail

DECEMBER 5, 2022

Other forms of neurological conditions may also affect a customer’s cognitive processing, such as acquired brain injuries and age-related conditions such as dementia. These spaces allow the customers to bring themselves down from a heightened state away from the noise and business of the shopping area.

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Inside Retail

JUNE 1, 2023

She said that more than one-quarter of retail businesses polled in ShipStation’s latest research plan to increase delivery charges for customers this year, and 10 per cent plan to increase the cost of returns. The post Retail’s returns challenge: How to balance customer demands and overheads appeared first on Inside Retail.

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Inside Retail

APRIL 18, 2021

“The traditional strategy of O2O from the past generation drove customers from one channel to another, however O+O is totally different,” Ngai says. “It It is more about creating an integrated experience to better serve customers’ needs, that enables them to shop across any channel, anytime, anywhere.”.

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Inside Retail

MARCH 3, 2022

She has led the business through a period of rapid growth, while creating a long-term expansion plan centred around customer engagement. But it was her passion for understanding the customers and meeting their needs that convinced Kate and James – and O’Shannessy herself – she was the right person for the job.

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Inside Retail

JULY 23, 2023

However, Hayward noted challenges; including supply chain restrictions during Covid-19, a lack of qualified installers across the country – a critical part of the brand’s customer engagement – and current cost of living pressures. It’s not set and forget, we don’t do that.

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Inside Retail

JULY 11, 2023

This was following a business transfer from Kimly Group, one of the largest traditional coffee shop operators in Singapore. The brand’s first rebranded store opened its doors on the 18th of May in Serangoon Nex shopping mall. It is now part of the F&B portfolio under Muginoho Global Pte Ltd, franchiser of Beard Papa.

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Inside Retail

JULY 3, 2023

Generative AI is already reshaping the retail industry in profound ways and, according to industry leaders , it has the potential to transform the shopping and retail experience. She explained that her company, Shop You, tried to utilise similar virtual try-on technology about eight years ago, but it wasn’t ready-for-use at the time.

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Inside Retail

MAY 27, 2021

While looking for growth solutions, EziBuy shared their goals with Rokt , an AI powered technology company that helps e-commerce businesses personalise the purchase experience for each customer in the Transaction Moment. However, a mere 12% of surveyed companies say they plan to implement efforts of personalisation by more than 10%.

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Inside Retail

JULY 27, 2023

Personalisation was initially lost in the mass market and the anonymity of online shopping, but retailers are using customer data to create highly personalised shopping experiences, from recommendations to tailored promotions. Chatbots expanding customer service Hyper personalisation has become a game changer in retail.

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RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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Retailing Insight

MAY 2, 2024

I magine being able to run your shop from anywhere, with just a few taps on your smartphone. But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. It’s not magic, it’s technology and you too can be this free.

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Retailing Insight

SEPTEMBER 12, 2023

Execution Embracing the magic of execution — the key to independent retail shop success — is the third article in a series that explores the four pillars of a successful business. Execution – The plan is only as good as the execution. Every retail business faces its share of hurdles when it comes to executing plans.

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Retail Design Solutions

DECEMBER 20, 2023

In today’s digital age, retailers are constantly seeking innovative ways to enhance the in-store shopping experience and boost spending. RDS uses a range of digital design tools and techniques to create compelling layouts to engage and entice customers, ultimately leading to increased sales. Introduction.

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Show Best

JULY 28, 2023

Interactive Product Displays: Interactive product displays enhance customer engagement and education. Incorporating digital screens or tablets that provide information about different strains, product origins, and effects can empower customers to make informed decisions.

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Inside Retail

DECEMBER 18, 2023

At the big end of town, Woolies X, with its embedded Quantium research is driving the customer data revolution for team green, while Wesfarmers’ OneDigital promises to play catch up and unleash the power of Flybuys with a huge commitment in talent and marketing (what about that AFL Grand Final budget).

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Drytac

NOVEMBER 15, 2021

From working alongside leading brands to promote their festive offers and top products to the consumer through eye-catching graphics, to producing signage for the hugely popular Black Friday shopping day or Christmas markets that are set to return across the globe this year, seasonal related work comes in all sorts of shapes and sizes.

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Retail Bound

DECEMBER 3, 2021

Whether you are new to business or established, eCommerce holiday planning and readiness is important. As a small business owner, you do everything you can to prepare for that critical shopping season that falls between Thanksgiving and Christmas. How to Plan For the Post-holiday Decline in Volume. So, what’s next?

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Contra

APRIL 17, 2023

According to Airport Advertising Media , 69% of travellers plan to have 30 minutes or more to visit airport stores and 86% of travellers visit at least one store. These are commonly used to direct people to a shop, restaurant or where they can buy a product. Increase customer engagement. Try to keep up with passengers.

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Parcel Pending

DECEMBER 8, 2023

Retail Analytics Defined As leading retail analytics provider Oracle aptly explains: “Retail analytics involves using software to collect and analyze data from physical, online, and catalog outlets to provide retailers with insights into customer behavior and shopping trends.”

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Parcel Pending

MARCH 30, 2024

Enhance Customer Experience with Omnichannel Solutions The construction supply industry must create a unified shopping experience to satisfy customer expectations. These technologies offer a previously unfathomable level of insight and efficiency to every supply chain step, from inventory management to customer engagement.

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Parcel Pending

MARCH 29, 2024

Enhance Customer Experience with Omnichannel Solutions Electrical distributors must create a unified shopping experience to satisfy customer expectations. 2 Material distribution needs to be tackled, and digital and marketing initiatives need to be embraced.

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Parcel Pending

APRIL 21, 2021

Clearly, the year 2020 was the year of e-tailing, e- shopping , and eCommerce with Digital Commerce 360 reporting that US “ retail chains will end the year with a collective 76.8% Physical retail stores continue to play a powerful role in shaping the shopping experience. The Value of Omnichannel Shopping Experiences.

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Creative Displays Now

MARCH 4, 2024

Use Effective Online Advertising and Promotions When planning a retail marketing strategy that will make sense for your brand, you should consider running occasional promotions and using effective online advertising to target your ideal customers. They are more likely to shop if it seems like they’re getting a deal.

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