Inside Retail

JANUARY 12, 2023

Because social media is where many consumers spend their time, and where they look for inspiration and discovery. TikTok reports that two-thirds of its users were inspired to shop even when they weren’t actually planning to do so. On TikTok Shop , consumers can buy from in-feed videos, livestreams and a product showcase.

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Social Media Beauty and Health Engagement Customer Engagement 264

Inside Retail

JANUARY 15, 2024

If day one of the National Retail Federation’s annual conference, Retail’s Big Show, was all about AI, the overarching focus of day two was learning how to appeal to the modern consumer, especially Gen Z. However, the campaign did not go off exactly as planned. For example, Pearson pointed to the Grimace Shake takeover of 2023.

Social Media 246

Social Media Engagement Consumer Artistic 246

Inside Retail

FEBRUARY 7, 2024

A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. The study reveals a significant appetite among consumers for AI-driven enhancements to their shopping journey.

Focal Point 130

Focal Point Shopping Consumer Engagement 130

Inside Retail

JUNE 5, 2023

Consumers in Singapore are extremely conscious about what they purchase. We aim to enhance our consumer-brand identification with consumers of the Southeast Asian region by engaging with customers directly and creating a tangible brand experience that will in turn strengthen customer loyalty,” he noted.

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Expansion Engagement Social Media Consumer 130

Inside Retail

AUGUST 1, 2023

As cost of living pressures continue to rise, a large proportion of their consumer base is pulling back on non-essential items to ensure they can afford to pay bills and other essentials. More and more, consumers are looking for an alternative to cheap, sugary chocolate from the supermarket.

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Gifts Customer Engagement Apparel Balance 246

Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Pope believes younger consumers are more aware of the sustainability considerations of returns than older generations.

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Balance Promotion Strategy Consumer 130

Inside Retail

JUNE 5, 2023

In a recent webinar with Inside Retail , Neilsen director, media analytics and consumer research, Shruthi Babu told attendees that, at a time when customers are increasingly feeling inflationary pressures, retail catalogues have become an important way for shoppers to make buying decisions. Watch the full webinar here.

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Social Media Shopping Form Promotion 130

Inside Retail

MARCH 6, 2023

Heubel, in discussion with Inside Retail managing editor Heather McIlvaine, highlighted the US and global retailers at the forefront of the industry who are introducing cutting edge innovations, and are shaping the way that consumers shop and spend. Retailers need to be very careful in planning the rollout. [If]

Shopping 243

Shopping Engagement Customer Engagement Curate 243

Inside Retail

MARCH 7, 2024

Birthday suit vice Against this backdrop, Australian fashion brand Nakedvice is on a mission to redefine accessible luxury with timeless designs that draw inspiration from vintage pieces and ‘90s nostalgia, aligning with emerging trends and consumer sentiments.

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Apparel Boutique Fashion Expansion 130

Inside Retail

NOVEMBER 2, 2023

In his new role, Zhou will lead the China team responsible for commercial, marketing and communications, customer engagement, and retail operations. According to the company, Spangler will be in charge of leading the growth plan to revitalise the brand on a global scale.

Customer Engagement 130

Customer Engagement Expansion Planning Management 130

Inside Retail

FEBRUARY 8, 2022

Gifts have long since been a consumer favourite for Valentine’s Day celebrations. It’s a way for consumers to show their loved one’s admiration and gratitude on a love-filled day, yet as the global supply chain disruption lingers into 2022, consumers are becoming more reluctant in purchasing presents for this shopping event.

Gifts 130

Gifts Customer Retention Customer Engagement Consumer 130

Retail Focus

APRIL 27, 2021

Folio Hair allows customers to record stylist-led techniques which help customers maintain their hairstyle and also provides a record of the process and products used for the stylist and salon to help them offer a seamless customer experience for every visit to the salon.

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Marketing Concept Customer Engagement Promotion 264

Inside Retail

NOVEMBER 16, 2023

A recent report from Klaviyo and Qualtrics shows that despite current economic challenges, 52 per cent plan to spend the same amount online this upcoming BFCM than they did last year – and 15 per cent plan to spend more. If you are using dynamic codes, be sure to upload enough codes for the number of people you plan to send them to.

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Strategy Engagement Planning Promotion 130

Inside Retail

OCTOBER 24, 2023

The current state of affairs “Malaysia has a growing economy and a strong consumer market, making it an attractive destination for expanding retail businesses. This presents a vast consumer base for headwear products,” he noted. “My Nonetheless, the region also offers significant opportunities.

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Target Market Social Media Fashion Tailored 130

Inside Retail

MAY 25, 2023

But that hasn’t deterred CEO William Pak from his plan to return the brand to its former glory. The SoHo pop-up will help the company adapt its offering for the Esprit shopper in North America, and provide insight around how customers engage with the team, product and overall store environment.

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Planning Pattern Perspective Space 130

Inside Retail

MAY 27, 2021

While looking for growth solutions, EziBuy shared their goals with Rokt , an AI powered technology company that helps e-commerce businesses personalise the purchase experience for each customer in the Transaction Moment. Consumers say they want relevant communication, and retailers say that it is a crucially important effort.

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Tailored Engagement Perspective Customer Engagement 246

Compliantia

JULY 4, 2023

Differences in local consumer behavior and preferences Each location has its own unique customer base with varying preferences and behaviors. Navigating these legal requirements can be complex and time-consuming. This allows for better planning and coordination across multiple locations.

Promotion 95

Promotion Location Management Tailored 95

Inside Retail

OCTOBER 11, 2023

A few years ago, it seemed like every new brand making noise in the market was adopting a direct-to-consumer (DTC) business model. The history and growth of DTC In the 2010s, early digital-native vertical brands (DNVB) such as Warby Parker and Glossier gained a lot of attention for their use of technology to reach consumers online.

Engagement 130

Engagement Strategy Consumer Marketing 130

Inside Retail

OCTOBER 9, 2023

As the fashion world grapples with rapid shifts in consumer behaviour, H&M is setting its sights on the digital frontier with its recent launch on Southeast Asian e-commerce platform Shopee. Providing our customers with elevated shopping experiences and transforming our omnichannel operations is an ongoing journey for us.

Fashion 130

Fashion Engagement Shopping Customer Engagement 130

Inside Retail

JULY 11, 2023

“We are using some modern yet trendy ingredients, like matcha and miso, but we are still using old-school French traditional recipes that are very tough to replicate as it’s time consuming and one can’t cut corners to get it right,” she elaborated.

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Reimagine Social Media Customer Engagement Management 130

Drytac

NOVEMBER 15, 2021

From working alongside leading brands to promote their festive offers and top products to the consumer through eye-catching graphics, to producing signage for the hugely popular Black Friday shopping day or Christmas markets that are set to return across the globe this year, seasonal related work comes in all sorts of shapes and sizes.

Promotion 98

Promotion Display Customer Engagement Location 98

Creative Displays Now

MAY 22, 2023

If your consumer packaged goods (CPG) brand is interested in going green, consider the ways cardboard retail displays can enhance your efforts. Today’s consumers care more about protecting the planet than ever before, so switching to corrugated cardboard can highly benefit your business.

Display 97

Display Consumer Engagement Customer Engagement 97

Retailing Insight

MAY 2, 2024

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. Setting up an inventory management system can be time-consuming, especially if you have a large existing inventory. But what’s the time commitment on setting this up?

Social Media 52

Social Media Management Customer Engagement Engagement 52

Show Best

JULY 28, 2023

Interactive Product Displays: Interactive product displays enhance customer engagement and education. Incorporating digital screens or tablets that provide information about different strains, product origins, and effects can empower customers to make informed decisions.

Design Trends 66

Design Trends Design Interior Design Display 66

VMS

NOVEMBER 30, 2022

Plant-based selections are driving new chains and customer engagement in traditional food chains such as McDonalds and Mendocino Farms. I have to say the planning and requirements for this parcel are impressive. Overall, the design supports customers getting their food in a timely manner.

Beauty and Health 80

Beauty and Health Interior Advertising Perspective 80

Retail Bound

DECEMBER 3, 2021

Whether you are new to business or established, eCommerce holiday planning and readiness is important. By utilizing mobile technology and social media, and by using attractive design principles to attract customers’ attention, you can maybe take advantage of some of these impulse buying behaviors that many of us have.

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Social Media Planning Suggestive Selling Shopping 52

Inside Retail

JULY 3, 2023

In developing this technology, Google is seeking to address a number of issues related to the online shopping experience, including customer dissatisfaction with clothing fit, and significant challenges related to returns and textile waste. Perera added that generative AI thrives on large data sets, which consumers are providing in droves.

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Fashion Accessories Accessories Pattern 130

Parcel Pending

DECEMBER 8, 2023

The State of Fashion report found that 72% of fashion executives plan to increase prices in 2023. 4 Given inflation and consumers’ quickly changing preferences, dynamic pricing allows for rapid-fire pricing changes while maximizing revenue. Optimize Pricing Decisions Dynamic pricing is finally entering the retail arena.

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Management Fashion Contrast Shopping 52

Parcel Pending

APRIL 21, 2021

Although consumer return rates normally hover between 25-30%, Narvar reports that they skyrocketed to 70% in 2020! Consumers will get the gratification that comes from in- store shopping , and stores will have lower inventory and personnel requirements.”. Direct-to-Consumer Brands Embracing Physical Stores.

Merchandising 52

Merchandising Social Media Shopping Consumer 52

Parcel Pending

MARCH 30, 2024

Construction supply distributors can significantly enhance their operations using analytics, supply planning, and logistical support powered by AI and machine learning. These technologies offer a previously unfathomable level of insight and efficiency to every supply chain step, from inventory management to customer engagement.

Outdoor 52

Outdoor Strategy Management Customer Engagement 52

Parcel Pending

MARCH 29, 2024

Electrical supply distributors can significantly enhance their operations using analytics, supply planning , and logistical support (such as a material handling system) powered by AI and machine learning. Adapt to New Competitors A competitive shift in the landscape has also occurred.

Social Media 52

Social Media Marketing Management Flow 52

Retail Insider

DECEMBER 8, 2021

So they began planning for a disruptor to the market and through the rest of that year refined their ideas and developed their paint to the backdrop of just a few reports about a strange virus doing the rounds in China. Generally very high levels of engagement leads to happy consumers. I can second that.

Perspective 52

Perspective Engagement Customer Engagement Consumer 52

Inside Retail

MARCH 14, 2024

Myer’s outgoing chief executive officer, John King, told shareholders in today’s half-year results conference call that its customer-first plan continues to deliver for the business despite the macroeconomic conditions. It took them 124 years, but they’re now reaping the rewards,” he concluded.

Department Stores 243

Department Stores Engagement Customer Engagement Advertising 243

Creative Displays Now

MARCH 4, 2024

In most cases, consumer product manufacturers use a combination of online and offline marketing strategies to reach as many customers as possible. Learn how to succeed in retail and make customers happy with your products by following these five retail marketing strategies to drive sales. Create a seamless checkout process.

Retail Marketing 52

Retail Marketing Strategy Marketing Social Media 52

Retail Design Institute

AUGUST 6, 2021

Columbus College of Art & Design (CCAD) plans to prepare leaders who can re-envision the retail industry’s future and solve some of its biggest challenges through a new graduate program. CCAD’s Master of Professional Studies (MPS) in Retail Design launches in January 2022 and is the first of its kind in the nation.

Retail Design 52

Retail Design Design Art Visual Merchandising 52

Retail Insider

JUNE 24, 2021

Stitch Fix is able to offer personalisation at scale, which given recent moves in consumer behaviour, habits and expectations due to the pandemic, is more important than ever. Clearly customers have become accustomed to the convenience of shopping online, given the many advancements brands have made to their offerings.

Space 52

Space Shopping Engagement Consumer 52

Inside Retail

JULY 27, 2023

Personalisation was initially lost in the mass market and the anonymity of online shopping, but retailers are using customer data to create highly personalised shopping experiences, from recommendations to tailored promotions. The consumer demand for a personalised experience is immense and growing.

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Shopping Tailored Customer Engagement Engagement 243