Inside Retail

JUNE 1, 2023

Growing consumer expectations of free delivery and free returns are placing pressure on retailers who on one hand recognise customer demand, but on the other are trying to reduce their operating costs. Pope believes younger consumers are more aware of the sustainability considerations of returns than older generations.

Balance 130

Balance Promotion Strategy Consumer 130

Inside Retail

JUNE 5, 2023

In a recent webinar with Inside Retail , Neilsen director, media analytics and consumer research, Shruthi Babu told attendees that, at a time when customers are increasingly feeling inflationary pressures, retail catalogues have become an important way for shoppers to make buying decisions. Watch the full webinar here.

Social Media 130

Social Media Shopping Form Promotion 130

Inside Retail

NOVEMBER 16, 2023

A recent report from Klaviyo and Qualtrics shows that despite current economic challenges, 52 per cent plan to spend the same amount online this upcoming BFCM than they did last year – and 15 per cent plan to spend more. If you are using dynamic codes, be sure to upload enough codes for the number of people you plan to send them to.

Strategy 130

Strategy Engagement Planning Promotion 130

Retail Focus

APRIL 27, 2021

Folio Hair allows customers to record stylist-led techniques which help customers maintain their hairstyle and also provides a record of the process and products used for the stylist and salon to help them offer a seamless customer experience for every visit to the salon.

Marketing 264

Marketing Concept Customer Engagement Promotion 264

Drytac

NOVEMBER 15, 2021

From working alongside leading brands to promote their festive offers and top products to the consumer through eye-catching graphics, to producing signage for the hugely popular Black Friday shopping day or Christmas markets that are set to return across the globe this year, seasonal related work comes in all sorts of shapes and sizes.

Promotion 98

Promotion Display Customer Engagement Location 98

Creative Displays Now

MARCH 4, 2024

In-store marketing: These are the marketing collateral and techniques businesses use to promote their products within a physical environment. In most cases, consumer product manufacturers use a combination of online and offline marketing strategies to reach as many customers as possible. Focus on website responsiveness.

Retail Marketing 52

Retail Marketing Strategy Marketing Social Media 52

Retailing Insight

MAY 2, 2024

But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. Setting up an inventory management system can be time-consuming, especially if you have a large existing inventory. But what’s the time commitment on setting this up?

Social Media 52

Social Media Management Customer Engagement Engagement 52

Retail Bound

DECEMBER 3, 2021

Whether you are new to business or established, eCommerce holiday planning and readiness is important. By utilizing mobile technology and social media, and by using attractive design principles to attract customers’ attention, you can maybe take advantage of some of these impulse buying behaviors that many of us have.

Social Media 52

Social Media Planning Suggestive Selling Shopping 52

Retail Insider

JUNE 24, 2021

Stitch Fix is able to offer personalisation at scale, which given recent moves in consumer behaviour, habits and expectations due to the pandemic, is more important than ever. Clearly customers have become accustomed to the convenience of shopping online, given the many advancements brands have made to their offerings.

Space 52

Space Shopping Engagement Consumer 52

Inside Retail

JANUARY 16, 2024

Klaviyo – an intelligent marketing automation platform – has created the ultimate calendar with more than 150 key e-commerce dates to consider when planning and executing your year-long marketing strategy. Last year, Australian consumers spent nearly $500 million on Valentine’s Day gifts with a significant share of that transacted online.

Marketing 130

Marketing Promotion Engagement Flow 130

Inside Retail

JULY 27, 2023

Personalisation was initially lost in the mass market and the anonymity of online shopping, but retailers are using customer data to create highly personalised shopping experiences, from recommendations to tailored promotions. The consumer demand for a personalised experience is immense and growing.

Shopping 243

Shopping Tailored Customer Engagement Engagement 243

Retail Insider

JANUARY 31, 2022

This is crying out ‘Gousto is another one of those businesses that has benefited from the changing consumer habits/state-led behaviour alterations of the past three years’: Don’t get ahead of yourself and don’t ever try to second guess what I am going to say. So many of the things that consumers care about now are in-built into this company.

Shopping 52

Shopping Customer Engagement Marketing Consumer 52

Inside Retail

JUNE 5, 2022

Google announced plans to entirely phase out third-party cookies within two years. And although Google’s privacy pivot is a win for privacy-conscious consumers; it’s a headache for retailers who rely on these third-party cookies to advertise effectively. Cosying up with consumer expectations. As the cookie crumbles.

Engagement 242

Engagement Consumer Customer Engagement Strategy 242

Inside Retail

FEBRUARY 26, 2024

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. Pop-ups are one way Nordstrom has been trying to drive sales and draw in younger, more trend-savvy consumer groups.

Department Stores 130

Department Stores Fashion Shopping Engagement 130

Inside Retail

NOVEMBER 29, 2023

With the value of mixing in-person and online loyalty initiatives already well recognised, gamification is the new tool to encourage engagement outside stores, inspiring customers, revealing new products and ultimately, increasing sales. Create a routine of gamification experiences for your customers. What is gamification?

Strategy 130

Strategy Engagement Customer Engagement Consumer 130

Inside Retail

JUNE 30, 2021

The retail industry in Malaysia has struggled during Covid, but shopping centre Pavilion in Kuala Lumpur has continued to find a way to reach consumers. Many tenants have realised the benefits of using multiple channels to reach out to their customers and offer an omni-channel experience.

Department Stores 246

Department Stores Shopping Layout Outdoor 246

Inside Retail

MARCH 8, 2023

IR: What are Jungle Collective’s plans for the future? LV: We plan on expanding quite heavily into outdoors. And how can customers engage in this hobby if they have little green space available? IR: Can you discuss The Good Plant Co’s plans for the future? IR: What are Mitre 10’s plans for the future in this space?

Gifts 130

Gifts Beauty and Health Space Planning 130

Retailing Insight

MARCH 13, 2023

Those fluctuations derive from the changing economy and changes in customer preferences and habits… No matter if your business is brick-and-mortar, has an e-commerce model, or is a business you are planning to launch this year, you need effective marketing strategies — whether you are seeking to grow or just to ‘keep the lights on.’

Strategy 52

Strategy Marketing Social Media Advertising 52