Inside Retail

FEBRUARY 8, 2023

With the return to bricks-and-mortar shopping, retailers are seeking new ways to connect with consumers in a personalised and tailored way. Enter digital signage and kiosks, which are transforming the in-store experience and helping retailers deliver a customer experience that matches consumers’ online shopping expectations.

Engagement 233

Engagement Display Tailored Customer Engagement 233

Inside Retail

FEBRUARY 7, 2024

A recent global study conducted by the IBM Institute for Business Value sheds light on the escalating discontent among consumers with traditional shopping experiences, both in-store and online. The study reveals a significant appetite among consumers for AI-driven enhancements to their shopping journey.

Focal Point 130

Focal Point Shopping Consumer Engagement 130

Inside Retail

SEPTEMBER 5, 2022

Consumers expect more when they purchase online. They want to see products clearly and also view the product information to relate it to their individual needs and circumstances. . About the author: Mark Blitenthall is manager of services and customer engagement at GS1 Australia. Find out more.

Customer Engagement 130

Customer Engagement Light Consumer Concept 130

Inside Retail

APRIL 29, 2021

Lacoste Japan, operator of the French premium casual brand, has collected zero-party data based on the consent of the consumer in preparation for the upcoming restrictions on the use of cookie data. Consumers were asked to choose their favourite long sleeve polo colours and vote against other colours. Campaign objectives.

Strategy 230

Strategy Hobbies Color Customer Engagement 230

Inside Retail

JUNE 5, 2023

In a recent webinar with Inside Retail , Neilsen director, media analytics and consumer research, Shruthi Babu told attendees that, at a time when customers are increasingly feeling inflationary pressures, retail catalogues have become an important way for shoppers to make buying decisions. Watch the full webinar here.

Social Media 130

Social Media Shopping Form Promotion 130

Retail Times

MARCH 15, 2024

The research, which launches at Shoptalk in Las Vegas, reveals that for a fifth of UK consumers (20%), sustainability is now the most […] If you want more information Retail Times get in touch! Retail Times - Retail Times, the free online source for all retail sector news

Customer Engagement 40

Customer Engagement Engagement Consumer 40

Inside Retail

JULY 18, 2023

In our always-connected society, consumers are all the more demanding. The new role of the physical store blends a dynamic, interactive hub for brand experiences, customer engagement, and product discovery. Ultimately, creating more value and satisfaction for the consumer.

Consumer 130

Consumer Tailored Fashion Customer Engagement 130

Inside Retail

SEPTEMBER 21, 2023

Conversational messaging is playing a pivotal role in enhancing customer engagement during BFCM and beyond, fostering two-way communication and allowing customers to respond directly to campaigns. If we see a response to an SMS, it’s passed straight to our customer service team,” says Haddad.

Engagement 130

Engagement Strategy Promotion Customer Engagement 130

Inside Retail

NOVEMBER 14, 2023

As the year-end shopping season kicks off, Zalora , one of Asia’s leading online fashion retailers, and part of Global Fashion Group (GFG), is ramping up its marketing to capture consumers’ attention. It facilitates wider brand reach, quicker inventory turnover, and direct engagement, thereby fostering increased brand loyalty.

Fashion 130

Fashion Tailored Engagement Shopping 130

Retail Focus

APRIL 4, 2024

In a world where consumers’ behaviours, expectations, and preferences are rapidly changing, premium and luxury brands are faced with a unique challenge – how to preserve their identity and exclusivity while adapting to the digital age (Purwar 2019).

Social Media 147

Social Media Strategy Balance Engagement 147

Inside Retail

OCTOBER 24, 2023

The current state of affairs “Malaysia has a growing economy and a strong consumer market, making it an attractive destination for expanding retail businesses. This presents a vast consumer base for headwear products,” he noted. “My Nonetheless, the region also offers significant opportunities.

Target Market 130

Target Market Social Media Fashion Tailored 130

Retail Focus

APRIL 27, 2021

Ray Harris, owner and director of Swarm and Folio Mirror says, “Many people may be surprised to see digital tools such as selfie mirrors in personal service environments where one-to-one customer engagement is critical. Folio Hair is an easy to integrate mirror, featuring a screen and inset vanity lighting strip.

Marketing 264

Marketing Concept Customer Engagement Promotion 264

Inside Retail

FEBRUARY 21, 2024

Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Cook is referring to one of the key takeaways from the 2024 Omnichannel Leadership Report.

Engagement 130

Engagement Layout Perspective Shopping 130

Inside Retail

JUNE 15, 2021

Retailers and consumers have been urged — or forced — to take their transactions into the digital marketplace. New consumers. Gen Z (those born after 1997) is dramatically reshaping the consumer landscape in China and there are more than 300 million of them according to the latest census statistics. New brands . New operations.

Consumer 147

Consumer Strategy Engagement Marketing 147

RetailMinded

SEPTEMBER 19, 2022

Sessions on the agenda include: Mysteries Unveiled: Lessons in Marketing, Customer Engagement & How to Win More Sales. “The retail industry continues to adapt amid changing consumer preferences and demands. For more information, visit RetailRecharge.com. Visit RetailRecharge.com for more information.

Social Media 98

Social Media Flow Customer Engagement Engagement 98

Retail Times

JULY 11, 2023

Cost-of-living consumer caution is making shoppers more considered, lengthening buying journeys and increasing the number of digital touchpoints within their buying journeys, the latest research from insights-led customer engagement platform, MoEngage, reveals. Retail Times - Retail news, reports, analysis & comment

Customer Engagement 40

Customer Engagement Engagement Consumer 40

Inside Retail

DECEMBER 7, 2023

Generative AI art: Luxury brands are using generative AI to create NFT [non-fungible tokens] art pieces and improve customer engagement opportunities. Customer service: AI-powered chatbots and virtual assistants are enabling many luxury brands to offer customer support, answer questions and handle purchase inquiries.

Art 130

Art Customer Engagement Marketing Shopping 130

Show Best

DECEMBER 1, 2023

As we step into the future of retail, the landscape is ever-evolving, driven by innovations in design, technology, and consumer preferences. Expect to see AR mirrors for virtual try-ons, interactive displays providing in-depth product information, and VR experiences that transport customers into a brand’s story.

Design Trends 77

Design Trends Retail Design Layout Design 77

Inside Retail

DECEMBER 14, 2023

When these technologies are able to leverage vast amounts of customer data, they can become extremely powerful. Retailers are recognising the need to be smarter and more personalised in their interactions with customers. Collecting customer information – Know Your Customer – has been a leading trend in recent years.

Engagement 130

Engagement Line Pattern Balance 130

Inside Retail

OCTOBER 24, 2021

Australian e-commerce is booming in the wake of the pandemic, with vast new groups of consumers coming into the market who have only recently latched onto the benefits of digital shopping, and businesses that have adopted strong customer service strategies delivered via mobile channels are being rewarded.

Form 130

Form Engagement Consumer Customer Engagement 130

Inside Retail

FEBRUARY 27, 2023

This is broken down to one platform (ChatJD), two industries (retail and finance), and five applications (content generation and information). JD’s vice president, He Xiaodong, has mentioned that the project will be putting more focus on serving businesses, rather than consumers.

Engagement 130

Engagement Customer Engagement Form Marketing 130

Inside Retail

JANUARY 24, 2022

E-commerce skyrocketed when the Covid-19 pandemic hit, as more consumers realised its ease and convenience. People flock to shopping centres and it is not just to procure goods and services; it is also about the experiential enjoyment, the social element and the ability to make more informed purchasing decisions.”.

Engagement 162

Engagement Customer Engagement Sporting Goods Shopping 162

Inside Retail

MAY 27, 2021

While looking for growth solutions, EziBuy shared their goals with Rokt , an AI powered technology company that helps e-commerce businesses personalise the purchase experience for each customer in the Transaction Moment. Consumers say they want relevant communication, and retailers say that it is a crucially important effort.

Tailored 246

Tailored Engagement Perspective Customer Engagement 246

Inside Retail

MAY 25, 2023

The SoHo pop-up will help the company adapt its offering for the Esprit shopper in North America, and provide insight around how customers engage with the team, product and overall store environment. Customers will be reintroduced to Esprit’s signature playful, modern and cool aesthetic, updated for the 21st century.

Planning 130

Planning Pattern Perspective Space 130

RetailMinded

JANUARY 10, 2024

Of course, the reality is, there will be favorite brands and products that are easily recognized and loved by consumers always – which we value – but there is also value for many consumers in discovering products and brands that are lesser known. of consumers check their text notifications within five minutes of receiving a text.

Social Media 86

Social Media Strategy Engagement Jewelry 86

Inside Retail

NOVEMBER 29, 2021

Retailers who’ve spent the pandemic stepping up their digital game will enjoy the benefits of what’s predicted to be a lucrative online spend – with consumers emerging from the pandemic primed to do their holiday shopping from the comfort of home. You can only take that kind of approach through the scalability of AI.”.

Consumer 130

Consumer Engagement Customer Engagement Marketing 130

Inside Retail

JUNE 3, 2021

Combine this with a customer base whose expectations of what makes a great experience have continued to rise, and in some cases are heightened through periods of lockdown, and you have a sense of the challenge facing the retail sector. For more information visit Localz. Click and Collect no longer nice to have.

Location 147

Location Customer Engagement Advertising Shopping 147

Inside Retail

MARCH 26, 2023

According to Brittain Ladd, a business leader at BCL Consulting, he feels that these Amazon Go stores have not resonated with consumers, that they are incredibly expensive to build and operate, and that the technology has failed to increase sales. The company used to operate 29 of these stores, they will now only operate 21.

Location 130

Location Perspective Customer Engagement Expansion 130

Show Best

JULY 28, 2023

Interactive Product Displays: Interactive product displays enhance customer engagement and education. Incorporating digital screens or tablets that provide information about different strains, product origins, and effects can empower customers to make informed decisions.

Design Trends 66

Design Trends Design Interior Design Display 66

Inside Retail

JULY 11, 2023

“We are using some modern yet trendy ingredients, like matcha and miso, but we are still using old-school French traditional recipes that are very tough to replicate as it’s time consuming and one can’t cut corners to get it right,” she elaborated.

Reimagine 130

Reimagine Social Media Customer Engagement Management 130

VMS

NOVEMBER 18, 2021

HAYWARD, CA – (November 18, 2021) – OnQ , a leading manufacturer of custom retail displays, today released results of a national survey, QR Code Consumer Use Study , which explores how shopper behavior around QR codes has evolved since the onset of the COVID-19 pandemic. Get additional product information (61%).

Consumer Electronics 52

Consumer Electronics Display Beauty and Health Customer Engagement 52

Compliantia

JULY 4, 2023

Differences in local consumer behavior and preferences Each location has its own unique customer base with varying preferences and behaviors. Navigating these legal requirements can be complex and time-consuming. It ensures that promotions are strategically timed, preventing conflicts and maximizing customer engagement.

Promotion 95

Promotion Location Management Tailored 95

Retail Bound

MARCH 21, 2024

Expand Product Offerings: Expanding the product range diversifies market reach and attracts new customers. By adapting to emerging trends and consumer preferences, wholesalers can drive revenue growth and maintain competitiveness. Contact them today to get more information on how they can help your business grow!

Expansion 52

Expansion Flow Customer Retention Strategy 52

Compliantia

MARCH 31, 2023

It wasn’t too long ago that retailers and consumers were facing a plague of out-of-stock merchandise and empty shelves — on account of supply-chain disruptions in global retail. He says when customers shop online, they can’t connect emotionally with the merchandise, so most often, they simply look for the cheapest option.

Merchandising 93

Merchandising Planning Visual Merchandising Display 93

Inside Retail

JULY 3, 2023

For retailers, the potential benefits include saving money – as they don’t have to photograph different models wearing different types of clothes – improving customer engagement and conversion rates, and reducing return rates. Perera added that generative AI thrives on large data sets, which consumers are providing in droves.

Fashion 130

Fashion Accessories Accessories Pattern 130

RetailMinded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. In other words, if you want to keep up with other brands, you must improve the speed at which your customers can complete their transactions. This way, you can drive more traffic and sales in your store.

Flow 52

Flow Strategy Consumer Layout 52

Retail Focus

NOVEMBER 7, 2022

Customers and the public are becoming more informed about sustainable development, as it has become closely linked to the environment. Fashion brands investments are more concentrated towards creating value for customers, engaging them, and engaging with them. If so, what?

Brand Management 130

Brand Management Fashion Management Perspective 130