Inside Retail

MARCH 19, 2024

“You need to really lean into understanding your customer and their value and create personalised experiences that minimise wasteful spending for you as a retailer and that also drive customer retention.” Once you understand the patterns of buying behaviour, then you can outsource to a local third-party logistics (3PL) partner.

Planning 290

Planning Customer Retention Social Media Marketing 290

Inside Retail

AUGUST 9, 2023

Other potential measures include encouraging staff to request identification – through a driver’s licence or photo ID – as part of the return process, strengthening employee training related to the proper handling of returns, and using data analysis to track return patterns, and flag abnormal behaviour.

Pattern 130

Pattern Customer Retention Strategy Merchandising 130

Hunton Andrews Kurth

MARCH 27, 2023

The proposed rule is part of a broader FTC initiative designed to crack down on “ dark pattern ” tactics that retailers employ to aid in customer acquisition and retention, among other things. The restraints on cancellation procedures may have an even greater impact on customer retention.

Customer Retention 59

Customer Retention Pattern Consumer Strategy 59

RetailMinded

AUGUST 25, 2023

Maximize Email Marketing Tactics for Re-engagement Email marketing remains a powerful tool for customer retention and re-engagement. It allows you to communicate directly with your customers, offer them exclusive deals, and update them on new product lines or changes in policies.

Social Media 52

Social Media Customer Retention Strategy Engagement 52

RetailMinded

SEPTEMBER 30, 2022

These software solutions are especially adept at recognizing recurring patterns in extensive volumes of data. All information about customer buying habits, demographics, usage statics, etc., You can start with a simple method by seeing what kind of phones your customers are using to contact your business.

Customer Retention 52

Customer Retention Marketing Pattern Management 52

Inside Retail

MAY 16, 2022

With enough high-quality data, retailers can identify trends that can help anticipate buying patterns, optimise inventory levels, right-size the workforce, and set prices and promotions that maximise revenue. Data analysis, AI, and machine learning are increasingly being adopted across the retail sector.

Promotion 130

Promotion Pattern Advertising Consumer 130

RetailMinded

MAY 16, 2023

M-commerce gives businesses access to consumer data, which can be useful for customer retention and product development. This data can also help companies understand why customers buy from them instead of their competitors. With m-commerce, customers can shop at any time, anywhere.

Customer Retention 52

Customer Retention Social Media Pattern Other 52