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Do consumers really shop their values? Here’s what the data says, and why

Inside Retail

Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.

Consumer 264
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Woolworths CEO Brad Banducci talks tech, emerging consumer trends

Inside Retail

Here, he shares the new tech that has caught his eye, and how changing consumer behaviour is affecting the business. IR : We’ve seen consumer behaviour change a lot recently, between the pandemic and the current cost-of-living crisis. BB: It’s hard to be predictive about what consumers are going to do.

Consumer 289
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Form and function: The rise of better-for-you beverages

Inside Retail

It’s not enough simply to be sugar-free anymore, consumers are looking for an array of physical health benefits and a mental boost. It’s exciting to see consumers become more conscious about the functional benefits of natural ingredients and the realisation that these ingredients have a powerful impact on your overall health.

Form 130
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Introducing the post-Covid connected consumer

Inside Retail

Crises give us new problems to solve and those problems are more often than not addressed through new forms of connectivity. New technologies have sprung up to connect consumers at a time of increasing distance. The world of gaming evolved to connect entertainment, fashion and consumers on metaverse platforms such as Roblox.

Consumer 130
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“Emotionally worn out”: Inside the minds of today’s consumers

Inside Retail

Retail brands forming part of the community. Consumers are placing a premium on the romanticised ‘village life’. Many consumers have cooled to impersonal shopping experiences and are dreaming about shopping in a way that is connected, simple, and friendly. Consumers do not want to see these things as tokens in the background.

Consumer 130
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Consumer groups call for regulation in “unfettered” BNPL industry

Inside Retail

are among a consortium of consumer groups from nine countries calling for more regulation of the buy now, pay later (BNPL) industry. The group of 11 consumer groups also includes Financial Counselling Australia and the Consumers Federation of Australia, along with organisations from New Zealand, Sweden, Denmark and Korea.

Consumer 130
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How different consumers really perceive AR

Inside Retail

AR has a wide variety of potential applications, from allowing consumers to virtually try on clothes or see how products fit within their own homes, to enabling employees and designers to better explore product features. In fact, a large proportion of consumers (almost half) are at best Hesitant towards AR, or at worst actively Averse.

Consumer 147