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The impact of gamification on retail customer engagement

Inside Retail

Consumers want to be entertained. Increased engagement leads to higher sales. With consumers more willing than ever to gamify their shopping experiences, brands need to look beyond the need to convince their prospective customers to just buy something. Increase customer engagement. Enhance brand awareness and reputation.

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Revolutionising retail engagement with cashback

Inside Retail

Figures from the study show that more than three in five consumers feel that cashbacks are more persuasive than rewards points in encouraging them to spend, from making impulse purchases to trying out new products and opting for higher-quality items.

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Do consumers really shop their values? Here’s what the data says, and why

Inside Retail

Australian consumers are becoming more conscious of the social, environmental, and economic implications of their purchasing choices. A recent report by Baptist World Aid, based on responses from over 2000 Australians surveyed by research firm McCrindle in September, revealed an increased awareness of the impact of consumer choices.

Consumer 264
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4 Methods Guaranteed to Engage Esports Consumers  

Trade Show Booth Companies - Trade Group

For brands, more is needed to reach the esports consumer. This group doesn’t want to be sold to; they want to be engaged. Consumers, in general, do not relate to brands in the same way they did even a few years ago. Young consumers, in particular, respond to brands differently than previous generations.

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Loyalty card wallet app Stocard drawing shoppers to engage with brands

Inside Retail

This global behavioural evolution – which has its roots in the accelerated e-commerce phenomenon consumers underwent during the pandemic – is particularly marked in Australia, where shoppers tend to be big fans of loyalty programs. . We can run multiple creative solutions for brands and retailers to engage with the user base.”.

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Introducing the post-Covid connected consumer

Inside Retail

Crises give us new problems to solve and those problems are more often than not addressed through new forms of connectivity. It too has created new needs to be met and in turn, it has necessitated new products, devices and services which are designed to engage and connect. Innovation is borne out of catastrophic global events.

Consumer 130
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Retail’s tech revolution sets laser-like focus on the consumer

Inside Retail

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Today’s consumers might browse products online and then feel, try and buy them in physical stores.

Consumer 147