Retail Focus

APRIL 4, 2024

Upholding their brand’s legacy and exclusivity is necessary while also exploiting the potential of digital technologies to reach, engage, and retain their clientele. Luxury brands are increasingly using customer data and artificial intelligence to offer highly personalised shopping experiences (Economist 2017).

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Inside Retail

AUGUST 7, 2023

per cent fall in FY23 reflected increased online shopping when physical stores were closed due to Covid-related restrictions during the previous comparable period. CEO John King said the business continues to “tightly” manage costs, inventory and cash to ensure a strong balance sheet as it begins its new calendar year.

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Inside Retail

APRIL 17, 2024

These individuals aren’t just stocking shelves and ringing up purchases; they’re the heart and soul of the shopping experience. Australian supermarket Coles also has a Team Member Engagement Platform, allowing employees to streamline everything from managing their rosters and swapping shifts to accessing payslips or procedure manuals.

Balance 130

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Dezeen

SEPTEMBER 2, 2020

The practice was keen to create a "unity of different universes" across the men's section that would offer customers a richer experience than shopping online – but also wanted the architecture and material palette of the space to look inherently "pure". Photography is by Jonas Bjerre-Poulsen of Norm Architects.

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Inside Retail

APRIL 30, 2024

We have a balanced growth strategy with significantly increased market share in more mature markets such as North America and Western Europe while delivering exponential growth in emerging markets such as Asia, Latin America, the Middle East, and India ,” he said. “For The market is also seeing a strong focus on experiential shopping.

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Retail Focus

DECEMBER 12, 2023

Retailers who incorporate interactive elements can encourage passersby to engage with the scene, which enhances the overall experience and makes it memorable. Retailers are no longer using static displays; now they use cutting-edge technology like augmented reality and interactive elements to engage passersby.

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Inside Retail

FEBRUARY 26, 2024

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. The shop will also feature photography, art, and memorabilia collected by or sent to the designer over the years.

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Department Stores Fashion Shopping Engagement 130

Dezeen

AUGUST 2, 2020

The British fashion brand and China's largest social media company collaborated to design a shop that suited Shenzhen 's growing reputation for technology. Shoppers use WeChat, a Chinese messaging and social media app, to engage with the shop in Shenzhen's MixC development.

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Inside Retail

DECEMBER 20, 2023

Williams has endeavoured to create a warm and inviting shopping experience for customers. Ralph Lauren, Victoria High-end fashion brand Ralph Lauren has recently unveiled its latest offering – a Polo Ralph Lauren store in Melbourne’s Highpoint Shopping Centre. This is in service of creating a calmer shopping experience.

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Inside Retail

MARCH 19, 2024

Making the whole international shopping experience seamless is a journey that takes time, so don’t expect everything to be perfect right away,” she continues. Even better, she says, look at ways to integrate another shopping experience if customers want to exchange goods, by offering incentives for additional orders.

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Retail Focus

FEBRUARY 15, 2024

Retailers should leverage these platforms for targeted advertising, engaging content, and interactive campaigns that encourage sharing and participation. This approach not only enhances the shopping experience but also increases the likelihood of conversions by making students feel uniquely valued.

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Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

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Inside Retail

OCTOBER 5, 2023

Using this strategic plan, the company leads the landlord engagement and lease negotiation process to deliver the strategic objectives of the business – whether that be repositioning the network, closing or relocating stores, or expanding the network. However, it is important that retailers strike the right balance between growth and risk.”

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Inside Retail

APRIL 8, 2024

The rise of the shopping mall and cookie-cutter chain stores in the 90s and 2000s played a part in disengaging us from our local communities. As many of us work from home some of the time, our high streets and neighbourhood shops matter again. And we’ve stayed.

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Inside Retail

APRIL 28, 2021

The Gilbert Review, led by Australian lawyer Danny Gilbert AM, gathered feedback from a large number of stakeholders and determined that the retailer had failed to engage with the community properly. We know that our customers want one, but we need to do it in a more responsible, engaged, thoughtful manner,” he said. “We

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Inside Retail

DECEMBER 1, 2022

In the 60s people would call their fish ‘n’ chip shop or grocer ahead of time to arrange their order. Forward-thinking retailers have always been looking for engaging ways to help their businesses stand out via their fulfilment options. Calling ahead to set aside or ‘reserve in store’ has been commonplace for decades.

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Inside Retail

JUNE 5, 2022

At the same time, they’re also far less tolerant of sub-standard shopping experiences, both online and in-store. Their digital expectations have also risen exponentially, causing brands everywhere to face their biggest challenge yet – balancing customers’ desires for personalised interactions while fiercely protecting customer privacy. .

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Retail Focus

JANUARY 5, 2024

It requires a delicate balance between preserving the traditional allure of luxury retail and embracing the opportunities presented by digital technology. Omnichannel Cohesion : Consistency is key across all channels – the story, aesthetics, and customer service should seamlessly blend whether the customer is shopping online or in-store.

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Inside Retail

JANUARY 22, 2023

General manager Ian Taunton pointed to the launch of its online game Fitopia on Roblox, as an innovative and engaging way of reaching that target audience. Alpha, Asics, Ascent, New Balance have all partnered well, and we’re seeing strong market and consumer demand for Hoka,” Taunton said.

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Accessories Accessories Shopping Balance 246

Retail Focus

FEBRUARY 9, 2023

In an urban setting, “proximity” goes back to its golden age because customers find it more practical and suitable for shopping around the corner. Clients will be more likely to shop in a more convenient way and with less hassle. There are several actions that small-town shop owners can take to revive their businesses.

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Inside Retail

NOVEMBER 3, 2023

More than just shops The unique backstory to this initiative is the 4,000-strong network of Australia Post stores. Of course, these Post sites are much more than just shops. The other headline item, a full-time barista in store, is actually part of a much deeper fix for the biggest gripe of shopping at a Post store: the queue.

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Inside Retail

APRIL 12, 2023

That’s 1 in 5 customers who enter a store or a shopping district with a hidden difference that will affect their experience – either positively or negatively. We also have a system of internal receptors that help us maintain balance, spatial awareness and temperature. Here are some examples.

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Inside Retail

FEBRUARY 12, 2024

There is no better audience on which to test an in-store shopping experience than the varied individuals that make up the melting pot of this city. “In With so many people in New York, it makes for a very dense shopping environment.” Speaking of food, the next stop on the retail tour was at Genesis House.

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Inside Retail

MAY 18, 2021

He also worked on Westfield Chermside, which was shortlisted for Best Shopping Centre in the World at the 2018 World Architecture Festival. We were] pioneering projects which redefined the way we think about retail and shopping centres not only in Australia but internationally. RN: Westfield Chermside and Pacific Fair. [We

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Inside Retail

MAY 23, 2021

While some retailers have struggled with the accelerated shift to e-commerce, we have seen on the flipside, other retailers embracing entirely new mediums and platforms like video-sharing apps to engage customers in the digital space and grow brand affinity. Concepts of loyalty and convenience have also been challenged like never before.

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Inside Retail

NOVEMBER 6, 2022

It’ll be on the weekend before the final, so there’ll be a lot of really engaged spectators going to see how the teams will perform. There are some consumers that still prefer the convenience of online shopping, and some that are enthusiastic about getting back into physical stores. We’re really proud of it,” Parker told Inside Retail.

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Retail Focus

SEPTEMBER 17, 2023

This is particularly important in an age of online shopping, where bricks and mortar locations have more competition than ever. To do this, use soft lighting to highlight key products, such as unlocking the brilliance of engagement rings for women with lab-created diamonds. For a wedding-themed display, let romance take centre stage.

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Inside Retail

JULY 12, 2023

Fashion retailers Aje and LSKD, and bottle shop BWS, have gotten in on the act, while Jessica Hatzis, founder and chief marketing officer of skincare brand Frank Body, recently shared a how-to guide on how best to use Threads via her branding agency Willow and Blake.

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Inside Retail

OCTOBER 25, 2023

per cent of Yoox Net-A-Porter, reducing Richemont’s stake to below 50 per cent and allowing it to remove the under-performing e-commerce platform from its balance sheet. “It is efficient shopping but not supportive of brand engagement, building brand equity, and enhancing the customer lifetime value of a brand.

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Inside Retail

MAY 11, 2021

Since then, the brand has focused on elevating its service proposition, unifying the brand’s on- and offline experiences to better engage customers. Now Aje is planning to finally enter the Perth market, with the launch of a permanent store at Karrinyup Shopping Centre. Inside Retail: How would you describe the resort wear collection?

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Inside Retail

SEPTEMBER 19, 2023

Watsons’ “The Grand Store” in the Philippines is leading this trend by leveraging Artificial Intelligence (AI) and Augmented Reality (AR) to personalise in-store shopping. A balanced perspective According to Quan Yao Peh, senior analyst at Euromonitor International, the pandemic has accelerated retail digitalisation.

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Retailing Insight

JANUARY 23, 2021

Though retailers may feel as if they are facing an uncertain future, particularly because stay-at-home advisories are being reimplemented as the pandemic surges again in the winter months, the good news is that the traditional, in-person shopping experience is still valued by the majority of consumers. Balancing E-Commerce.

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Inside Retail

MAY 22, 2022

The range strikes a fearless balance between the underground grunge scene and world-class couture. The design process leading up to the 2023 Resort range and post-runway show engagement was vastly different, proving Daniel Avakian is steadfastly changing the system. There are many benefits to adding digital touchpoints to runway shows.

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Reimagine Design Fashion Pattern 246

Inside Retail

NOVEMBER 22, 2022

OnePass signifies a large opportunity for the business – one that encourages customers to shop across its entire slate of brands. The fact that customers are beginning to want more from their subscription services comes as a direct response to the changing shopping behaviour seen post-Covid, according to Cherrier.

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Inside Retail

AUGUST 15, 2022

Black Friday is one of the year’s most hotly-anticipated shopping events. From a day that began in the US as a post-holiday shopping opportunity to a global weekend-long omnichannel experience leading into the end-of-year holidays. As a savvy marketer, you know that Black Friday success is driven long before the shopping begins.

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Inside Retail

JULY 4, 2021

Two things bode well for big-box stores: gen Z loves to shop in-store, and they appreciate a bargain. That said, a report from Voxburner found 77 per cent of gen Z shoppers want to purchase from a retailer that fights for the values they believe in, and this generation is more likely to shop with brands that support their passions.

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Inside Retail

DECEMBER 18, 2023

What should follow is a golden era of customer engagement. The paradox for retailers is that amongst their customer data there is doubtless clear evidence that customers are positively engaged with each of these elements, and it’s quite likely that the majority of customers are. Goods Grocery is my local example, and it’s fantastic.

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