Inside Retail

NOVEMBER 7, 2023

The four-day-long omnichannel shopping festival Black Friday Cyber Monday (BFCM) – one of the peak retail trading seasons for Australian retailers – provides a massive opportunity not only to optimise sales but to strategically attract new customers.

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Inside Retail

MAY 27, 2021

Many retailers have been forced to find new ways to engage their customers, sustain their businesses and find new opportunities for growth leading to an accelerated shift from physical retail to e-commerce. After implementing this solution, Ezibuy acquired over 40,000 new email subscribers, who had a conversion rate to customer of 19%.

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Inside Retail

DECEMBER 2, 2021

But the game has changed and brands like Quay are now keeping customers engaged with on-trend, affordable eyewear that can be easily mixed and matched with their wardrobe on a regular basis.

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Inside Retail

FEBRUARY 8, 2024

Myer doubled down on its customer focus with its loyalty program, Myer One, which was designed to strengthen its relationship with new and existing customers. If Myer’s plan to reinvigorate its customer experience covers the substance, then its investment in its store refurbishments covers the style.

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Retail Focus

JUNE 16, 2023

Crafting brand narratives through popup stores can be an effective strategy to engage customers, create buzz, and build a unique brand experience. Creating interactive experiences: Engaging customers through interactive experiences that allow them to connect emotionally with the brand is essential.

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Inside Retail

OCTOBER 9, 2023

Tapping into live streaming A key part of Shopee’s customer experience is live streaming, so it will be interesting to see how H&M incorporates this feature into its broader digital strategy going forward.

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Inside Retail

AUGUST 17, 2021

This provides the framework for choosing the tech that provides them with the capabilities, data and insights, helping them enhance their products and services to keep customers engaged and excited about what they are doing.”. A combined international effort is needed in tackling fashion’s problems head-on.

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Inside Retail

NOVEMBER 14, 2023

The Terminal “Our ‘click and mortar’ strategy is designed to integrate the convenience of online shopping with the tangibility of a physical store – where products purchased at the store are delivered straight to customers’ homes to ensure a seamless and engaging customer journey,” he told Inside Retail.

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VMS

DECEMBER 20, 2022

Mulberry, a purveyor of handbags, accessories and outerwear, celebrates its British heritage in a new location on Wooster Street. Givenchy’s two-level, 3500-square-foot boutique on Greene Street features tailored men’s and women’s ready-to-wear and accessories, in addition to exclusive made-to-order programs. PHOTO GALLERY (17 IMAGES).

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RetailMinded

JANUARY 10, 2024

In fact, this is a huge appeal to customers across the generations and has opportunities that appeal to many categories that include home decor, beauty and wellness, accessories and fashion, paper goods, pet products, kids and baby goods, and jewelry. Keeping this in mind, what do you think your customers prefer?

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Inside Retail

JULY 3, 2023

“For some customers, [virtual try-on] is good enough in exchange for the convenience, speed, product range, and other benefits of online shopping,” Perera said. By analysing this data, the experience will inevitably improve, with customers subsequently receiving a more personalised experience. “It

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Inside Retail

OCTOBER 24, 2023

The brand also invested in targeted marketing campaigns, leveraging social media and celebrity endorsements to engage with a younger demographic. “My Additionally, customisation services provide an opportunity to showcase the brand’s craftsmanship, quality, and attention to detail, further enhancing brand loyalty and customer engagement.

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Theatro

APRIL 5, 2023

The company is staffed by knowledgeable people who have worked here for a long time, and it carries everything from plumbing and electrical supplies through to fishing gear, grills and accessories, and outdoor power equipment. Our goal as company was to refine our productivity,” says Michael Wynn, President from Sunshine Ace Hardware.

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Inside Retail

FEBRUARY 11, 2024

Customer experience LSKD has ‘audacious’ growth plans for the next few years and Shaughnessy is expected to play a key role in helping the brand create a unique in-store experience and ensuring the right products are stocked in each store.

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Inside Retail

AUGUST 15, 2023

It does so by engaging with everyone who comes into its orbit: from the coffee growers and communities the brand works within producing countries, to its team members, customers and the planet. It does so through a variety of methods, including the use of its website, social media, product packaging and custom-made postcards.

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Inside Retail

FEBRUARY 17, 2022

Since the pandemic started, retail brands have been forced to make the shift to digital at warp speed – prioritising a major shift towards online purchases, customer engagement and social amplification in order to maintain relevance in this brave new world. What is the metaverse? Another dimension for shoppers.

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Inside Retail

MAY 21, 2024

At the moment our focus is providing a seamless customer experience online and in-store,” Woods said. “We “Our technology ecosystem is ever-changing.

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Inside Retail

MARCH 7, 2024

The selection of new Nakedvice boutique locations will be guided by several key criteria, including understanding the foot traffic and sales per square metre to gauge the potential store performance and customer engagement.

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Inside Retail

MAY 25, 2023

The SoHo pop-up will help the company adapt its offering for the Esprit shopper in North America, and provide insight around how customers engage with the team, product and overall store environment. From a key metric perspective, the company aims to grow conversions and build the quality of its sales.

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Inside Retail

FEBRUARY 29, 2024

Investment in technology “Embracing technology solutions such as inventory management systems, data analytics, and personalised recommendation engines can enhance the rental experience, improve operational efficiency, and drive customer engagement and loyalty.”

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Inside Retail

FEBRUARY 27, 2022

There is a huge opportunity for retailers to use NFTs in their customer engagement strategy. Last year, Adidas integrated POAPs (Proof of Attendance Protocol) into its Confirmed app, which enabled its most loyal fans to secure exclusive content and special access to upcoming drops and experiences.

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Inside Retail

AUGUST 17, 2023

When we sought answers from LP managers, enquiring about the tactics customers engaging in theft employed, their responses were both enlightening and disheartening. As a result, substantial investment and effort have been dedicated to this issue by Loss Prevention (LP) teams.

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Trade Show Booth Companies - Trade Group

AUGUST 28, 2023

At trade shows, you can Get exposure to new markets Showcase innovations and products Directly interact with potential customers Analyze the competition’s offerings Exhibiting at automotive trade shows can significantly contribute to business success by facilitating brand exposure, customer engagement, and competitive analysis.

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Retail Insider

MARCH 31, 2022

Tell me: First courses in Sustainable Value Chains at Cambridge University and then Accessories Design at London College of Fashion. Flooid has evolved from the PCMS heritage to better serve retailers looking to deliver customer engagement across multichannel, multi-vertical operations. She does now.

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Greater Group

NOVEMBER 24, 2019

After his recent trip to Tokyo, greater group’s Asia CEO Ryan Arrowsmith returned with dozens of photos from innovative and forward-thinking retailers who are going above and beyond to creative unique and engaging customer experiences. Our retail design blog shows your some highlights from this trip.

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CRP

JANUARY 27, 2023

After a few seasons, the brand Chiara Ferragni successfully evolved towards a complete go-to look featuring everything from shoes to garments to accessories. Unboxing not only supports brand storytelling, but also drives customer loyalty and the opportunity to go viral. Image Courtesy: MM.LaFleur 3.

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