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Australia Post to pay $2.9 million for lost, damaged parcels

Inside Retail

The failure affected about 10,500 business contract customers and fewer than 1000 recipients of StarTrack deliveries, according to the Australian Competition and Consumer Commission (ACCC). The mailing service provider reported the breach to the ACCC last May. The post Australia Post to pay $2.9

Consumer 246
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Second strike: Fitbit fined again for misrepresentation

Inside Retail

Fitness tracker Fitbit is facing an $11 million penalty in Australia after admitting it committed deceptive representations about consumers’ rights to a refund or replacement if the device sold was found faulty. The post Second strike: Fitbit fined again for misrepresentation appeared first on Inside Retail Australia.

Consumer 262
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Silly Solly’s plans 10 more stores as it moves to franchise model

Inside Retail

We believe in the model, it’s been operating since 2018.” The Silly Solly’s brand has come full circle, now owned by Stanton and an Australian management team that reinvented the model in 2018. “We We experimented with a couple of stores and decided there was a need for this, ” said Stanton.

Planning 298
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Inside the evolution of BNPL and the modern consumer

Inside Retail

Less than five years ago, many consumers wouldn’t have heard of buy now pay later (BNPL). per cent in September 2018,” said Roy Morgan CEO Michele Levine in a statement. We take a look at some of the fascinating consumer shifts around BNPL that have happened in the retail landscape lately. Trust and the consumer.

Consumer 130
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Meet Sugar: The “anti-establishment” beauty retailer Indian consumers crave

Inside Retail

Consumers are at the heart of all we do. While multinational brands had always dominated the Indian market, their beauty products were not really suited to the skin complexion of the typical Indian consumer. Celebrating uniqueness.

Consumer 130
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Price misrepresentation set to cost Airbnb $30 million after ACCC probe

Inside Retail

The Federal Court has ordered Airbnb to pay $15 million in penalties after the company admitted it falsely claimed prices on its booking site were in Australian dollars when they were in US dollars, according to the Australian Competition and Consumer Commission (ACCC).

Consumer 262
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Why beauty brand Fluff turns on its website just four times a year

Inside Retail

Melbourne-based beauty brand Fluff was founded in 2018 by Erika Geraerts, one of the original co-founders of Frank Body. The beauty refill model In 2018, in line with its launch of lip oils, Fluff introduced its refillable compacts as a way to reduce product waste and lower costs for consumers. The beauty retail model?