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Meet Sugar: The “anti-establishment” beauty retailer Indian consumers crave

Inside Retail

Consumers are at the heart of all we do. While multinational brands had always dominated the Indian market, their beauty products were not really suited to the skin complexion of the typical Indian consumer. Celebrating uniqueness.

Consumer 130
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How to recruit and retain the retail industry’s top talent according to experts

Inside Retail

asked David Sinclair, a partner at OC&C Strategy Consultants in the retail and consumer sector. An employee-focused strategy Retail has quickly adapted to meet the needs and demands of the consumer but has failed to recognise the changing needs and demands of frontline staff. The convenience retail industry averages a 36.5

Strategy 147
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Petstock may have to divest stores over competition concerns

Inside Retail

Petstock may be required to divest several of its recently acquired pet retail businesses due to significant competition concerns raised with the Australian Competition and Consumer Commission (ACCC) amid Woolworths’ proposed acquisition of a 55 per cent stake in the company.

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Business Growth through Digital Transformation: The Case of Premium and Luxury Brands

Retail Focus

In a world where consumers’ behaviours, expectations, and preferences are rapidly changing, premium and luxury brands are faced with a unique challenge – how to preserve their identity and exclusivity while adapting to the digital age (Purwar 2019). Digital transformation has extended the customer experience beyond the point of sale.

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Customer experience innovations for 2017

Barber Design

We’d really like to put it all behind us by taking a look at some of the big customer experience innovations in store for retailers in 2017. In 2017 – as the Internet of Things (IOT) grows more pervasive – these interactive displays will become commonplace and will work even harder to engage with customers.

Display 52
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No longer a “hot new thing”: Why AR shopping is here to stay

Inside Retail

However, beauty brands and other companies in various retail sectors have been integrating AR technology into the consumer shopping experience since well before 2020. This allowed consumers to “try out” a piece of furniture and get a feel for whether or not it would work. In 2020, 83.1 million in the year prior.

Shopping 245
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Mastercard faces court over anti-competitive deals with major retailers

Inside Retail

The Australian Competition and Consumer Commission says the financial services giant has been engaging in anticompetitive conduct since 2017 in the supply of debit card acceptance services, with the purpose of substantially lessening competition.

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