Remove 2017 Remove Advertising Remove Consumer Remove Engagement
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What Amazon’s AI search tool Rufus means for marketplace sellers

Inside Retail

Yet Amazon has a history of steering customers towards products that most benefit Amazon, either because they are more profitable or are backed by advertising dollars, according to the Federal Trade Commission’s pending 2023 antitrust lawsuit against Amazon. At least initially, Rufus doesn’t appear to be influenced by advertising.

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Welcome to the new customer experience

Inside Retail

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Today’s consumers expect more than just personalised experiences. And consumers can feel it. Creating cohesive customer experiences.

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ACCC alleges Bloomex Australia duped customers with old reviews and phony discounts

Inside Retail

Bloomex Australia is headed to court after the consumer watchdog accused the online florist of using customer ratings that were seven years out of date and from overseas customers who had not purchased from the Australian arm of the global business, while also advertising “discounts” that were not what they seem.

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Burger King’s innovative strategy: viral menus and limited collectibles

Inside Retail

The burger chain released the menu item, which it first introduced in 2017, along with a collection of limited-edition merchandise that was only available at certain activation sites. In response to this shift in consumer behaviour, we recognise the importance of providing ultra-fast and convenient snacking options.

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Customer experience innovations for 2017

Barber Design

We’d really like to put it all behind us by taking a look at some of the big customer experience innovations in store for retailers in 2017. In 2017 – as the Internet of Things (IOT) grows more pervasive – these interactive displays will become commonplace and will work even harder to engage with customers.

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Why smart retailers are preparing to be ‘on sale’ this Christmas

Inside Retail

No surprise then that consumer confidence remains at record lows, albeit with some fluctuations. According to Google Trends, Black Friday sales didn’t become an Aussie thing until 2017. Which plenty of them will, given the financial incentives and the advertising avalanche they’re about to experience.

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Point-of-Purchase (POP) Design Tips for the Festive Period

Retail Focus

What’s more, high streets on these shores have experienced higher population growth in recent times, with this averaging out at 6% between 2012 and 2017. For example, some 10.3 million people (or 16% of the UK population) live within just 200 metres of their local high street.

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