Inside Retail

JANUARY 8, 2024

Touted as Korea’s leading AI-powered pizza brand, Gopizza has not only captured the taste buds of locals but has also left an indelible mark on the market in just three years since its launch. According to Sia, AI technology plays a pivotal role in revolutionising its operations and elevating the customer experience.

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Inside Retail

APRIL 17, 2024

The gaming app market is booming, particularly in Apac, where 48 per cent of all gaming app installations occurred last year and users spend 35 minutes per session, according to a report by measurement and analytics company Adjust. Additionally, gaming in-app revenue globally is rising, with a 6 per cent increase year on year in 2023.

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Inside Retail

NOVEMBER 27, 2023

In the ever-evolving retail landscape, technology has swiftly moved from being a novelty to becoming the linchpin of both operational and customer-centric strategies. The crux of this phygital evolution lies in its ability to harness data and advanced tech tools to create a retail ecosystem that is intuitive, responsive and engaging.

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Inside Retail

MAY 4, 2022

When Covid hit and physical stores closed, many retailers were left floundering, trying to work out how to maintain their relationships with customers and remain relevant in their hearts and minds. The role of social media is changing. Enter the acceleration of social commerce. Community and collaboration are the keys to success.

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Social Media Advertising Engagement Management 325

Inside Retail

JANUARY 3, 2023

The retail industry is constantly evolving, and as we head into 2023, there are plenty of exciting technology trends to look out for. The rise and rise of AI. In 2023, we can expect to see a deeper integration of artificial intelligence (AI) into the world of retail. Here are just a few to kick things off.

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Inside Retail

DECEMBER 3, 2023

Understanding the latest trends is paramount for businesses aiming to thrive in an increasingly competitive market. The story so far According to Yum, the adoption of AI technology, especially generative AI, is growing rapidly for consumers to easily create content, from text to videos, with little technical know-how needed.

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Inside Retail

AUGUST 14, 2023

While the move reflects the vital role of technology in today’s fast-changing and competitive retail environment, experts say it could be some time before the retailer sees a return on its investment. Many competitors are driving this market, but GenAI and AI/ML solutions are still in their infancy.

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Inside Retail

FEBRUARY 13, 2024

As Gen Z and millennials enter their ‘prime furniture-buying years’, online furniture retailers, such as Temple & Webster are benefiting. We need more more of the country to not only know about us, but to experience us and experience the proposition and understand they can save money by shopping with us,” he told Inside Retail.

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Inside Retail

OCTOBER 4, 2023

Earlier this year, Foot Locker unveiled a plan to drive long-term growth in the business by investing in new store formats and technology, right-sizing its retail footprint, embracing sneaker culture and deepening its relationship with customers. It has also enabled the brand to more efficiently analyze what it is doing well, and not so well.

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Social Media Planning Consumer Management 130

Inside Retail

NOVEMBER 29, 2023

In a climate where consumers are wanting more bespoke retail experiences on and offline, businesses are leveraging generative artificial intelligence (AI) to provide this in a way that is both economical and sustainable. Mys Tyler’s recently launched AI stylist is one such example.

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Curate Fashion Consumer Tailored 130

Inside Retail

NOVEMBER 2, 2023

The stunning human-like abilities of conversational AI – a form of artificial intelligence that enables computers to process and generate human language – have sparked widespread optimism about their potential to transform workplaces and increase productivity. By design, AI chatbots cannot produce definitive factual answers.

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Inside Retail

JANUARY 22, 2023

Defining AI But what is AI? And why now, more than ever should retailers start paying attention to it? Who better to ask than the AI itself? According to ChatGPT, Artificial Intelligence (AI) refers to the simulation of human intelligence in machines that are programmed to think and learn like humans.

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Inside Retail

NOVEMBER 27, 2023

While Australian retail’s annual peak season may have dawned, “a perfect storm of challenges” has created an extremely difficult time for retailers who are facing higher overheads and falling spending as consumers adapt to the cost of living crisis. It is important to remember that crises drive innovation,” he told Inside Retail. “It

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Strategy Social Media Consumer Pattern 130

Inside Retail

FEBRUARY 22, 2024

Southeast Asia’s growing middle class presents a significant opportunity for Australian and New Zealand brands in the agricultural, food and beverage, and health and wellness sectors, but cultural differences and language barriers are key challenges to connecting with this market.

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Inside Retail

JULY 18, 2023

Retailers have always been aware that their success relies on more than the product alone, and the retail store of today is no longer just a destination for in-person shopping. In the store of tomorrow, technology and innovation play a lead role in enhancing the customer experience and delivering improved outcomes.

Consumer 130

Consumer Tailored Fashion Customer Engagement 130

Inside Retail

MARCH 7, 2024

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Inside Retail : Tell me about your career journey. You can download it here. You can download it here. Were you always interested in working in the e-commerce industry?

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Strategy Management Tailored Balance 249

Inside Retail

FEBRUARY 27, 2023

This is broken down to one platform (ChatJD), two industries (retail and finance), and five applications (content generation and information). The ‘Yanxi AI’ platform, which was developed from JD’s early smart customer service chatbot, applies dialogue generation in both customer service and generating marketing content like selling points.

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Engagement Customer Engagement Form Marketing 130

Inside Retail

FEBRUARY 5, 2023

A lot has been said about AI’s role in the future of our society in recent months, with the likes of ChatGPT and Dall-E 2 enabling more people to test its capabilities than ever before. In fact, AI is already helping to make plant-based food closer to its meat-based counterparts in texture, taste, and nutritional value.

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Texture Marketing Management Space 130

Inside Retail

AUGUST 1, 2023

Siam Piwat, a leading real estate and retail developer behind iconic landmarks such as Siam Paragon, Siam Center, and Siam Discovery,is charting a new course in digital innovation. AI already plays a crucial role in our digital strategy. The goal is to deliver a seamless digital experience.

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Engagement Tailored Customer Engagement Strategy 130

RetailMinded

AUGUST 24, 2023

In recent years, the retail industry has experienced a sea of transformation. Whether it’s to ensure timely delivery of products or create a more personalized shopping experience, technology’s role is undeniable. You might wonder, ‘How does AI fit into this complex puzzle?’

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Inside Retail

FEBRUARY 23, 2023

This store takes the form of an LED-powered entry archway, digital in-store panels to push a constant feed of experiential content as well as a style lounge for those who prefer a little guidance or personalisation,” he told Inside Retail.

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Inside Retail

JULY 7, 2021

An amazing customer experience (CX) is a must-have in modern retail organisations, but who’s responsible for this and how do they do it? Since taking on the position of head of CX last July, Yanez-Olivares has played a key role in some of the company’s most successful initiatives, such as the launch of virtual selling. .

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Harmony Strategy Engagement Management 246

Inside Retail

APRIL 9, 2024

Speaking to Inside Retail , Tan said the acquisition reflects Carousell Group’s recent focus on the luxury sector and its broader efforts to improve the experience of buying and selling pre-owned luxury items. We will do so by continuing to make selling and buying luxury bags convenient and trusted”.

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Hobbies Marketing Fashion Strategy 130

Inside Retail

SEPTEMBER 19, 2023

In the fast-paced world of retail, the Asia-Pacific region stands as a testament to resilience and innovation in the post-pandemic era. Leading market research firm Euromonitor International has just unveiled its 2023 rankings for the Top 10 fastest growing and biggest retailers in Asia Pacific, with Indonesia’s GoTo stealing the spotlight.

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Retail Marketing Marketing Apparel Retail Sales 130

Inside Retail

APRIL 16, 2024

Ryan Reith, group vice president with IDC, was quoted as saying that the recovery of the smartphone market continues to move forward with optimism slowly building among top brands. As the recovery progresses, he believes that the top companies will gain market share as the smaller brands struggle for positioning.

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Inside Retail

DECEMBER 12, 2023

Because just as sure as you’ll hear “Auld Lang Syne” at midnight on New Year’s Eve, consumer behaviour and expectations will continue to shift, and your marketing technology optimisation strategy needs to be ready to face new challenges. That’s right, it’s December. Black Friday and Cyber Monday are distant memories.

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Strategy Marketing Planning Engagement 246

Inside Retail

JANUARY 25, 2024

Online shopping service Stitch Fix’s recent announcement that it would be cutting all full-time stylists and opting for a more casual approach to staffing these roles has raised questions about the viability of the business model, which was first popularised by the likes of Trunk Club in the early 2010s. What and who is Stitch Fix?

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Inside Retail

OCTOBER 18, 2022

To reach this vision, the shape of the market, society, and our environment will go through several key shifts. Retailers are also being encouraged to play a bigger role in supporting healthy ageing, with ‘retail therapy’ – frequent shopping – correlating with longer lives. The year is 2030. A reshaping population.

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Consumer Management Promotion Shopping 297

Inside Retail

OCTOBER 26, 2023

The company predicted a rise in revenue over the key holiday season that could still miss Wall Street expectations, as it reported strong third quarter results buoyed by a recent marketing blitz and faster delivery. Shares in the company ricocheted after hours, rising, falling and ultimately rising 5 per cent.

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Beauty and Health Expansion Promotion Consumer 130

Inside Retail

OCTOBER 19, 2023

With ambitious plans to expand its offerings and scale into new markets, Circular is not just making waves in the tech industry, it’s setting a precedent for what the future of sustainable technology consumption could look like. The story so far “Early testing in various APAC markets has shown a strong demand for tech subscriptions.

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Expansion Consumer Electronics Consumer Light 261

Retail Focus

JANUARY 5, 2024

Senior Retail Consultant at Univers Retail | Published author | Visiting lecturer. Luxury retail has undergone a significant transformation driven by digital technology and changing consumer expectations. Digital Sphere: Beyond the Traditional Boundaries Digitalisation in luxury retail encompasses more than just e-commerce.

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Balance Strategy Management Reimagine 147

Inside Retail

JANUARY 15, 2024

A recent survey conducted by Deliveroo revealed that the platform has transcended its conventional role of providing ready-to-eat meals to become a part of daily life for its users in Singapore. Beyond ready-to-eat Parke said that Deliveroo sees opportunities in diversifying the platform beyond ready-to-eat meals.

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Form Consumer Concept Marketing 130

Inside Retail

MARCH 4, 2024

In an exclusive interview, Shiseido’s regional brand director of Apac Sher Le Chua offered invaluable insights into its innovative strategies, approach to addressing the global anti-aging skincare market, and the resonance of its latest campaign. In the US$375 billion global beauty industry, efficacy and simplicity reign supreme.

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Beauty and Health Marketing Gifts Consumer 130

Inside Retail

NOVEMBER 6, 2023

Inside Retail : Why did you decide to join Toys ‘R’ Us ANZ as CEO? For example, we’re looking at ways that our AI can help gift-givers choose something that’s perfect for their specific loved one. Are there any key philosophies that you’re taking into this role? Penny Cox: I’m lucky. I love the category of toys and babies.

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Retail Focus

NOVEMBER 3, 2023

The full transformation of the retail business into the digital space opens up a new world of opportunities. The intent behind digital transformation is fully transitioning from traditional roles in retail processes, including sales, marketing, and customer service.

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Tailored Curate Space Consumer 130

Inside Retail

JANUARY 24, 2024

‘Back to the Future: Why Retail is Getting Back to Basics’ has been announced as the theme for this year’s iMedia Online Retail Summit. In the aftermath of the post-pandemic online retail boom, the industry is witnessing retailers hone a critical skill: staying power.

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Inside Retail

FEBRUARY 25, 2024

China and Hong Kong have always been the primary focus for luxury brands and retailers in the Apac region. Beyond tapping into cultural events, such as the recent Lunar New Year holiday , retailers are increasingly using e-commerce and social media to connect with the Chinese luxury consumer demographic.

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