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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . If experience has become an integral part of brand strategy, it is because brands are more customer-focused than ever.

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Spanish Fashion Giant Mango Boosts Retail Offer at Touchwood Shopping Centre in Solihull

Retail Focus

Touchwood Shopping Centre in Solihull has continued to expand its leading offer with the arrival of Spanish fashion retailer Mango. The implementation of the strategy is paying dividends, cementing Touchwood’s position as the region’s must-visit retail destination.

Fashion 264
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Investment fund takes half share in Brisbane’s Grand Plaza Shopping Centre

Inside Retail

A 50-per-cent share of Brisbane’s Grand Plaza Shopping Centre has been acquired by EG Australian Core Enhanced Funds for an undisclosed amount. Located 22kms from Brisbane’s CBD, the centre sits in an underutilised site spanning 181,090sqm with a gross lettable area of 53,288sqm.

Shopping 246
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Back in the black: The Reject Shop reports 63 per cent profit growth

Inside Retail

Discount retailer The Reject Shop has returned to profitability in FY23 as cash-strapped customers shop for lower-priced goods. The business opened 15 new stores during the year predominantly in neighbourhood and strip locations in both metro and country areas and closed four. Overall sales increased 5.8 per cent to $819.3

Shopping 130
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Miele launches new experience centre at Touchwood shopping centre

Retail Focus

Miele has selected Touchwood shopping centre in Solihull as the location for its latest store. Miele’s arrival is in line with the strategy, developed by Touchwood owner The Ardent Companies UK (“Ardent UK”) and appointed asset manager Sovereign Centros, to diversify the centre’s retailer offer and attract premium brands to the scheme.

Shopping 182
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Sustainable shopping: what options are available to retailers?

Retail Focus

If you walk up and down the aisles of supermarkets, clothes shops or even furniture stores, you will notice that more brands are shouting about their commitment to protecting the environment, be it via packaging or marketing messages. To put it simply, there is no escaping the subject of sustainability in retail. What’s on your shelves?

Shopping 162
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Major brands invest in Derbion with new concept stores

Retail Focus

The investment forms part of Derbion’s continuing growth strategy to reposition and support existing retailers alongside new lettings. By actively managing the centre, Derbion has unlocked space to ensure brands benefit from the optimum footprint and location to drive footfall and sales. The new 10,000 sq.

Concept 147