Inside Retail

MAY 4, 2022

Enter the acceleration of social commerce. The role of social media is changing. No longer deemed as an afterthought just for Gen Z, social commerce has evolved in leaps and bounds, engaging people from all backgrounds and demographics. It is now both the megaphone and the marketplace for brands.

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Retail Focus

APRIL 4, 2024

Expert Manager at Univers Retail | Ephemeral Retailing Specialist | Published Author | Speaker In the dynamic and ever-evolving landscape of contemporary business, the concept of digital transformation has emerged as a pivotal force shaping industries and strategies at an unprecedented pace. Ghalia BOUSTANI.

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Inside Retail

JUNE 10, 2021

Australian discount store chain The Reject Shop is one of many retailers that has seen a staggering increase in aggressive customers in recent times, prompting the roll out of a new training program. In a practical measure, headsets have been supplied to staff on the floor so that they can alert a manager or team leader if they need help. “It

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Parcel Pending

APRIL 25, 2024

This blog will explore the trends currently impacting plumbing distributors and wholesalers, as well as share ways to improve your business’s inventory and supply management to deliver more value for your customers and contractors – in 2024 and beyond. In 2023, it managed an impressive 52.3

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Inside Retail

FEBRUARY 4, 2024

The report emphasised that restaurateurs need to invest in more efficient ways to find and engage customers in order to get a return on their investments as 49 per cent of consumers predict that they’ll order less food delivery in 2024, especially Gen Z and Millennial customers.

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Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

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Retail Focus

AUGUST 8, 2023

Order Fulfillment When outsourcing, retailers can benefit from streamlined inventory management, order processing, and shipping. By outsourcing payroll management, timely salary disbursements, tax deductions, and labor regulation compliance become hassle-free.

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Retail Focus

FEBRUARY 9, 2023

In an urban setting, “proximity” goes back to its golden age because customers find it more practical and suitable for shopping around the corner. Clients will be more likely to shop in a more convenient way and with less hassle. There are several actions that small-town shop owners can take to revive their businesses.

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Inside Retail

JANUARY 2, 2024

Throughout every year, a multitude of major and minor calendar events offer great opportunities to engage with customers at a time when they are open to shopping for friends, families or themselves. This is a highly effective tool for reaching your most engaged customers. Ready to deeply engage with your customers all year long?

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Retailing Insight

MAY 2, 2024

I magine being able to run your shop from anywhere, with just a few taps on your smartphone. But let’s be real, managing a bustling retail space can be a whirlwind of tasks – from inventory tracking to customer engagement and beyond. Point of Sale systems make inventory management a breeze, even for the tech averse.

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Inside Retail

JANUARY 5, 2023

But away from those personal screens, UK retailers are actually spending most of their digital budgets inside their traditional bricks and mortar shops. One of these involves actively encouraging you to use your phone while you are in a shop by providing free wifi, using QR codes, or sending you ideas on social media.

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Inside Retail

JANUARY 24, 2024

With a focus on the digital landscape, Bata Thailand strategically harnessed the power of social media, employing influencers to generate perception-altering content on digital platforms. This omnichannel platform is powered by a centralised inventory management automation tool.

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Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Start by researching the landscape and your competitors.

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Inside Retail

MARCH 12, 2024

Bridget Veals, David Jones’ general manager of womenswear, footwear and accessories, recently observed that suiting was a key trend in designers’ Autumn-Winter collections. Currently, the business strategy is social-first, which guides how the brand initially engages with customers. “We’re

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Inside Retail

JUNE 10, 2021

Australian discount store chain The Reject Shop is one of many retailers that has seen a staggering increase in aggressive customers in recent times, prompting the roll out of a new training program. Kate Lewis, general manager of people and culture at The Reject Shop, said the issue is not just confined to lockdown in Victoria. .

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Inside Retail

JANUARY 19, 2023

While recent shifts have been driven by management of the pandemic – from isolation to suppression, then immunisation – consumer behaviour is now being impacted by the twin effects of ‘Covid-19 normality’ and rampant inflation. This shift will see shoppers engaging more with brands that have strong environmental and social credentials.

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Inside Retail

FEBRUARY 25, 2024

Beauty on a budget Alanna Hinds, managing director of Nobody’s Nobody parent company Stirling and Hinds defines the brands’ customers as both educated and savvy. While Sullivan maintains that beauty consumers have always looked for cost-effective products, she does attribute consumers’ education around products to social media. “In

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Retailing Insight

MAY 2, 2024

It includes media relations, identifying correct advertising and media platforms, content creation, media management, event coordination, campaign planning, analysis and measurement, and more. You can hire people like an advertising agency, PR agent, social media marketers, SEO expert, videographer, graphic artist, etc.,

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Parcel Pending

JANUARY 14, 2022

One of the most-recommended property management tips is incorporating festive or seasonal themes to encourage resident engagement and make your property feel like home. Benefits of Engagement and Retention. To yield a positive return and increase tenant satisfaction, communities must foster engagement.

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Inside Retail

JULY 11, 2023

This was following a business transfer from Kimly Group, one of the largest traditional coffee shop operators in Singapore. The brand’s first rebranded store opened its doors on the 18th of May in Serangoon Nex shopping mall. Now, by adding a larger focus on social media into the mix, Rive Gauche is reaching a new audience. “We

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Compliantia

FEBRUARY 28, 2023

Unless they have mastered the soft skills of engaging a stranger, building rapport, and bonding enough that the shopper will let them into their confidence, you’ll struggle.” Store Operations Best Practices Also, ensure that they are teachable and can manage several customers at once without compromising the shopping experience.

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Inside Retail

JUNE 5, 2023

The impact of inflation and the rising cost of living has radically changed the way Australians are shopping, and is creating a turbulent outlook for retailers as shoppers tighten their purse strings. Watch the full webinar here. And, according to Straw, data will play a key role in this transition. “I

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Inside Retail

NOVEMBER 28, 2022

More than a digital phenomenon, the change represents an entire shift in the power dynamic between buyer and seller, revolutionising not just how things are bought but, more importantly, how people shop and why. Just like internet shopping did, it will change people’s shopping behaviour and as a result bring radical change.

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Inside Retail

FEBRUARY 15, 2022

From managing greenwashing to authentic storytelling and tackling the haters on social media, the journey towards genuine sustainability is long and challenging for modern retailers. It’s about how you present yourself and communicate through social media the impact that you’re making and your sustainability goals.

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Inside Retail

JUNE 30, 2022

But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I Makers & Merchants is determined to create a sustainable and engaging platform to support regional business. “In-store, We have people who look after copywriting, brand strategy, social media and logistics.”.

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Inside Retail

JUNE 30, 2022

But it wasn’t long before Cox realised that there was an opportunity to create something bigger than a temporary shop. “I Makers & Merchants is determined to create a sustainable and engaging platform to support regional business. “In-store, We have people who look after copywriting, brand strategy, social media and logistics.”.

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Inside Retail

JANUARY 8, 2022

This has also been a focus for the CommBank team as we continue to build a digital shopping ecosystem designed to match offers and deals from retailers with our millions of customers. The objective is to bring personalised banking and shopping together with the help of artificial intelligence. Online shopping hub.

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Inside Retail

MAY 3, 2021

Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media. Efficiency redefined. per cent, which represents an 18.7

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Inside Retail

JANUARY 20, 2022

To celebrate the Year of the Tiger, streetwear brand Superdry is unveiling its annual Lunar New Year collection via social media platforms Weibo, WeChat and Little Red Book (LRB). There’s a bit more of a community aspect to these platforms.

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Inside Retail

SEPTEMBER 17, 2023

million in unfulfilled orders, the immediate challenge for the fifth-generation furniture group is addressing that issue: through managing its global supply of stock and fulfilling orders. Now that it has been completed, the group’s primary focus is addressing customer concerns and engaging with suppliers regarding stock levels. “At

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Retail Focus

NOVEMBER 7, 2023

Hyperphysical experiences benefit retailers, particularly in appealing to the Gen Z audience, who seek more than just a transactional shopping process. The Hyperphysical Retail Revolution Hyperphysical retail is an innovative concept, heralding a new era in the world of luxury shopping. Hyperphysicality is not a temporary trend.

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Inside Retail

DECEMBER 18, 2023

Lockdowns and the pandemic changed all of that, and today there’s hardly a CEO, board or management team that hasn’t taken the full dive into data and digital as their path to future success. What should follow is a golden era of customer engagement. The next battleground is retail media.

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RetailMinded

NOVEMBER 28, 2023

While brick-and-mortar establishments are welcoming holiday shoppers with doorbuster deals and glittering decor, many customers could be conducting their shopping this year in the virtual aisles of their TikTok and Instagram feeds. With social shopping, small retailers have several new avenues to expand their customer base.

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Inside Retail

APRIL 10, 2024

A recent report by Euromonitor International shed light on the normalisation of secondhand shopping and the revival of repair culture, finding that the trend is particularly pronounced in the Asia-Pacific region, where consumers exhibit a strong inclination towards repairing and recycling goods.

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Inside Retail

JANUARY 30, 2024

These technologies are helping retailers achieve efficiencies in operational functions including staff deployment and management, customer service, shrinkage reduction and lifecycle pricing. And that’s where your Workforce Management systems come into play,” says Bretherton. They also need clarity around what they need to do.

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Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

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Inside Retail

NOVEMBER 16, 2021

The Commonwealth Bank of Australia is going hard on retail with the unveiling of AI-enabled ‘brand discovery and deals’ app Cheddar in the same week as the launch of in-app shopping platform Little Birdie. Cheddar managing director Helen Hey is a former marketing professional and e-commerce business owner herself. “I

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