article thumbnail

How dark patterns help brands like Temu and Shein to drive sales

Inside Retail

However, lurking in the shadows are what are known as ‘dark patterns’, intricately designed digital experiences that exploit human psychology – often at the expense of users’ best interests. In essence, a dark pattern is a devised user interface or interaction design that guides users into taking actions they might not have intended.

Pattern 130
article thumbnail

Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . In addition to perfecting each brand touchpoint’s management, it is the liaisons that matter the most in an omnichannel context. Engaging the senses.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Using AI workforce tools can boost margins, inspire staff, satisfy shoppers

Inside Retail

With real-time task management and peer-to-peer communication solutions, you can deliver the speed, power and ease your workforce needs to lift productivity and service. By leveraging advanced forecasting to increase front-line engagement, Zebra Workcloud can boost output and satisfy customers.

Pattern 299
article thumbnail

How to manage the cultural divide in the workplace

Inside Retail

This can cause confusion and make your initial engagement with the new setting challenging. A stereotype gives the illusion of a predictable pattern we can learn, providing a kind of boilerplate for how to react to any given cross-cultural situation.

article thumbnail

Infographic Design – 10 infographics to engage your audience

Parker Design

That’s why the use of infographics can really help you maximise the effectiveness of your marketing or internal engagement campaigns, as they allow your audience to understand complex messages quickly. Here are 10 different ways that have helped our clients communicate with audiences through the power of infographics.

article thumbnail

5 Store Operations Best Practices Every Manager Must Implement

Compliantia

Unless they have mastered the soft skills of engaging a stranger, building rapport, and bonding enough that the shopper will let them into their confidence, you’ll struggle.” Store Operations Best Practices Also, ensure that they are teachable and can manage several customers at once without compromising the shopping experience.

article thumbnail

Infographic Design – 7 infographics to engage your audience

Parker Design

That’s why the use of infographics can really help you maximise the effectiveness of your marketing or internal engagement campaigns, as they allow your audience to understand complex messages quickly. 1 – Create impact to engage. 4 – Surprise your audience . 5 – Improve your customer experience. 6 – Let design tell your story.