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Managing retail touchpoints for a positive customer experience

Retail Focus

Having found out that “traditional” management tools have become less relevant, brands were forced to rethink their processes to survive, stay relevant and true to their audiences. . Online user experience is developing and coming closer to delivering hyper simplified information queries and/or transaction processes.

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How two decades in retail informed Jo Mercer’s new venture, Matilda Life

Inside Retail

We also want our customers to feel like they’re a part of our family and really engage with the Australian-made nature of our brand. IR: Are there plans to expand the store footprint beyond the Melbourne store? The post How two decades in retail informed Jo Mercer’s new venture, Matilda Life appeared first on Inside Retail.

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How to Manage Seasonal Sales and Promotions Across Multiple Locations

Compliantia

Understanding how to manage seasonal sales and promotions is key to running a successful store. This job of managing promotions becomes more complex when you start adding multiple locations into the mix. This job of managing promotions becomes more complex when you start adding multiple locations into the mix.

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“Impossible to ignore”: Witchery MD’s plans to capitalise on digital growth

Inside Retail

Managing director Simon Schofield discusses the new bricks-and-mortar experience and the brand’s revitalised product range. We were able to engage our store teams to assist with online fulfilment. IR: What are your plans for Witchery going into the next financial year?

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Beyond Occupancy: New Metrics To Inform The Post-Pandemic Workplace

All Work

The future of work is about harnessing the changing purpose of the office to provide a workplace experience that supports flexibility, reduces friction for employees, fuels engagement, and ultimately, drives business performance. Three vital workplace questions your data can help answer. How should we hybrid?

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How to create an Effective Merchandising Plan

Compliantia

The good news is, with proper planning, not only can you ensure that the right, in-demand products are available to customers when they need them, but also avoid ending up with excess inventory. This is where a merchandising plan can help. What is a merchandising plan and why should retailers care? Let’s get started.

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Exclusive: Vietnamese fashion operator eyes international expansion plan

Inside Retail

In just 10 years, Vietnamese fashion retail operator Maison Retail Management International (MRMI) has built a network of more than 120 retail stores across 18 high-profile international fashion brands. The post Exclusive: Vietnamese fashion operator eyes international expansion plan appeared first on Inside Retail.

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