Mon.Jan 24, 2022

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White paper: Joy of Shopping

Retail Focus

Following the oppression of isolation brought on by the pandemic, shopping-for-leisure in physical stores begins to replenish our essential need for real-time experiences and face-to-face interaction. The joy of shopping in bricks-and-mortar stores retains its pre-covid social value, but the key to on-going success is the industry understanding that customer needs have changed irrevocably, and they need to continue to adapt to meet them. female buyer pays with bank card in tea shop.

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Sustainability and shopping: Here’s what customers really want from brands

Inside Retail

It’s no secret that brands are now under increasing pressure to take sustainability more seriously, especially as many customers are very clear about their expectations, as a new report from Inside Retail and Klarna has revealed. According to Inside Retail and Klarna’s Going beyond: New insights for retailers embracing sustainability report, 78 per cent of participants believe that the behaviour of a brand is as important as what it sells.

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Ferrero refreshes Easter range and takes more steps to make packaging 100% recyclable

Talking Retail

Chocolate-maker Ferrero has given makeovers to many of its well-known ranges in time for Easter. Thorntons, owned by Ferrero since 2015, is also refreshing its packaging. Levi Boorer, customer development director at Ferrero, said: “Easter is a great time to celebrate with your favourite chocolate confectionery. “Compared to Christmas, shoppers were more likely to make.

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Myer reports strong sales growth despite Omicron outbreak

Inside Retail

A “particularly strong” run-up to Christmas saw department-store chain Myer achieve solid sales growth in the five months to January 1, despite the company losing 27 per cent of its brick-and-mortar store trading days due to Covid-related trading restrictions. . In a trading update released on the eve of the Australia Day public holiday, Myer reported sales growth of 12.3 per cent year on year, and a 17.1-per-cent boost in the two months to the end of December, which were not impacted by lockdow

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Turn Payments Into Personalization: Unlock the Value of Transaction Data

Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Typhoo launches first brand campaign for five years

Talking Retail

Typhoo Tea has launched its first brand campaign in nearly five years. The “OO Please” campaign, which will include radio advertising, sponsorships and social media, kicked off last week with a special evening in several locations in Liverpool. This included setting up Typhoo dedicated sites with free sampling of tea. Des Kingsley, chief executive, said: This story continues at Typhoo launches first brand campaign for five years.

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Designer Thierry Mugler dies, at 73

Inside Retail

French fashion designer, Manfred Thierry Mugler, who was behind designs worn by Beyonce and Lady Gaga, has passed away, aged 73. . “We are devastated to announce the passing of Mr Manfred Thierry Mugler on Sunday, January 23. May his soul Rest In Peace,” said a statement on Mugler’s official social media accounts. . The cause of death was reported natural causes, according to his agent. .

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CGI, manga and fantasy: Sydney fashion label Injury launches NFT art series

Inside Retail

Sydney-based fashion label Injury is set to launch Australia’s first digital fashion non-fungible token (NFT) art series. The unique three-piece range, Extended Dreams, has been developed in collaboration with CG visual art and music collective Real Parent and will be available for purchase in early February via NFT creative agency Culture Vault. Inspired by the ACG (anime, comic and gaming) subculture, the digital fashion items are extremely rare and upon purchase, the owners will have the opti

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The power of collaboration according to Italian lighting brand Masiero

Design Wanted

Great collaborations are at the core of great brands. Here, Italian lighting company Masiero and designers from its previous collaborations share thoughts on their potential. Since it was founded in 1981, Masiero has transformed from a small atelier in Northern Italy’s Casale sul Sile, to one of the world’s leading specialists in lighting. A passion for blending traditional Italian craftsmanship with sophisticated contemporary aesthetics drives Masiero, as well as a collaborative approach, which

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The customer is in control: Here’s the new payment and checkout experience

Inside Retail

E-commerce skyrocketed when the Covid-19 pandemic hit, as more consumers realised its ease and convenience. However, the past few years have also exposed what online shopping just cannot replicate – human interaction, experiential shopping and social connection. . “We are all inherently social beings. Whilst we love the convenience and real-time availability of the online experience, whenever there has been an easing of lockdowns, people have flooded back to the physical retail environment.

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Pillow potential: 6 unique ways to tackle cushion design

Design Wanted

Pillows have been around since ancient times, but back then, they served a very different purpose. How are designers approaching them today? Here’s our guide to the uncommon characteristics in cushion design. Today, cushions and pillows are ubiquitous, having solidified a spot in the arsenal of every amateur interior designer as a quick fix way to transform a room.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Sales of LVMH’s Hublot, Bulgari watches top pre-pandemic levels

Inside Retail

LVMH’s luxury watch brands Hublot and Bulgari have pushed sales above 2019 levels in the past year and more growth is expected this year on strong US demand, company executives told Reuters ahead of LVMH Watch Week that kicks off on Monday. Hublot and Bulgari, alongside LVMH stablemates Zenith and TAG Heuer, are holding LVMH Watch Week online, with digital presentations of their latest collections.

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Two-thirds of consumers abandon orders when there isn’t a returns policy

E Delevry

More than two-thirds of consumers (67%) are abandoning orders when a retailer’s returns policy isn’t obvious, according to new research from Sendcloud. With retailers sent to face a £7bn returns nightmare the survey also showed that half of UK consumers (49%) say they return products when they are not satisfied. It also showed that consumers still find returns a hassle (58%) and expect the retailer to take responsibility for them, with more than half (55%) saying that it is up to the retailer to

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How Good 360 turns excess stock into solutions for vulnerable communities

Inside Retail

From school supplies and bedding to clothing and electronics, not-for-profit organisation Good 360 redirects excess stock from brands to vulnerable communities in need. And since Covid-19 hit two years ago, demand is at an all-time high. Here, managing director and founder Alison Covington discusses how the process works and the changes she’d like to see in the retail industry.

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Retail at a Pivot Point

VMS

The tinsel, lights and multi-colored ornaments have been removed from a would-be forest of withering Blue Spruce, Douglas Fir and Scotch Pine evergreens. The confetti has been swept away from a scaled down New Year’s Eve celebration in Times Square, and January is blowing its icy breath through a filigree of barren branches on the city’s leafless sycamore trees.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Lush takes on Australia Day: ‘We recognise our power to create change’

Inside Retail

According to the ABC ’s latest Australia Talks National Survey, conducted in 2021, 55 per cent of people believe Australia Day should not be celebrated on January 26, given the historical significance of the date for Indigenous people. That’s a jump of 12 percentage points from the last survey, conducted in 2019, and reflects a rapid shift in public sentiment on this issue.

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Methane-catching cow collar and burial reef among Terra Carta finalists

Design Week

The finalists for the Terra Carta Design Lab have been revealed, with projects that draw attention to the geopolitics of the Arctic as well as blockchain emissions. The initiative is a partnership between The Prince of Wales, Sir Jony Ive and the Royal College of Arts (RCA). Launched last year, it seeks design students who have high-impact, low-cost solutions for the climate crisis.

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Nisa offers special Burns Night deals

Talking Retail

Nisa has been offering a raft of Burns Night staples to support its independent retailers ahead of this week’s celebration. The event, which falls tomorrow evening (25 January) gives a traditional boost to sales in convenience stores as Scots everywhere celebrate. The promotion features a range of deals including Mash Direct Neeps & Tatties 750g.

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Rediscovering the life and work of Florine Stettheimer

Design Week

For decades, the creative world has considered Florine Stettheimer to be a shy and retiring, yet eccentric artist who existed on the fringes of the early 20 th century art movement. She was even believed to have been buried with her work. This is all wrong, according to Barbara Bloemink. Stettheimer may have died in 1944, but Bloemink has lived with her legacy since completing her PhD in the mid.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Office Building Repositioning: Designing For The Post-Pandemic Workplace

All Work

The pandemic triggered an instantaneous reset to work/life balance and allowed workers, literally overnight, to re-evaluate their working lives and focus on their physical health and mental well-being. Even as individuals and companies return to the office, the intrinsic value that these newly realized benefits provide is center stage as we transition from fully remote to more hybrid models of work.

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How the emergence of online shopping will change the face of bricks and mortar grocery retail

Mike Anthony

Pure online grocery shoppers are rare. In a study we conducted across all categories in the US, most online shoppers also bought the same category offline. At a time when online grocery shopping puts huge pressure on bricks and mortar retail stores, this reality offers a huge lifeline to bricks and mortar grocery retail. In this article I’ll explore what encourages an online shopper to visit an offline grocery retail store and consider what this means for the future development of bricks and mor

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S-CUBE is proud to announce the completion of a 1200 store national rollout for one of the largest retailers in the world.

Scrube

With retail storming back from a tough pandemic year in 2020, the client wanted to finish off 2021 strong with a new retail concept that was rolling out to 1200 stores nationally. With a very tight timeframe to get this program off the ground, and the shipping delays and manufacturing shortages that are impacting everyone and everything these days, this seemed like an impossible challenge.

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Roberto Monti Named CEO of Arper

VMS

Roberto Monti. (PRESS RELEASE) Roberto Monti will join Arper’s board of directors and take on the role of CEO. In Arper, Roberto Monti will lead the definition and development of the company’s strategic growth plans. The Swedish manager, a dynamic leader with a multicultural and international background, arrives in Arper after a consolidated experience in the world of furniture and retail, gained through a successful professional experience in IKEA.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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SpeedPro picks a winner with Drytac ViziPrint Illuminate for Hollywood Casino project

Drytac

Pennsylvania-based SpeedPro used Drytac ViziPrint Illuminate to produce a range of colourful graphics to celebrate the New Year at Hollywood Casino at Penn National Racecourse. Pennsylvania-based large-format print business SpeedPro used Drytac ViziPrint Illuminate translucent matte PET film to create a series of eye-catching window graphics to help patrons at the Hollywood Casino at Penn National Racecourse celebrate the New Year.

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Roberto Monti is Arper’s New CEO

VMS

Roberto Monti. (PRESS RELEASE) Roberto Monti will join Arper’s board of directors and take on the role of CEO. In Arper, Roberto Monti will lead the definition and development of the company’s strategic growth plans. The Swedish manager, a dynamic leader with a multicultural and international background, arrives in Arper after a consolidated experience in the world of furniture and retail, gained through a successful professional experience in IKEA.

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Patak’s launches television campaign

Talking Retail

Indian food specialist brand Patak’s has launched a television advertising campaign that is being broadcast from this month. The campaign, with the tagline “Patak’s Makes Perfect”, will be broadcast on Channel 4, ITV and Sky. The advert “celebrates the brand’s family heritage, showing how they have strived from generation to generation to perfect their recipes” This story continues at Patak’s launches television campaign.

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Tesco selects Alcumus to maintain high standards of health and safety

Retail Times

Reducing and eliminating workplace risks and hazards is an integral part of health and safety management. For companies with a global footprint this process of managing and collecting business critical data is particularly onerous and time-consuming given the breadth and scale of their business operations. As managing and connecting data becomes an increasing priority for multinational organisations, Alcumus is delighted to welcome the leading global retailer, Tesco, to its growing list of clien

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Aldi ends Deliveroo partnership

Talking Retail

Aldi has ended its home delivery trial with Deliveroo because easing coronavirus restrictions mean customers are returning to its stores. Aldi linked up with the delivery app last spring when customer demand for deliveries surged. About 100 of Aldi’s 950 UK stores offered the service. The retailer says it has ditched the service because many. This story continues at Aldi ends Deliveroo partnership.

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Norwegian sports and leisure retailer, GetInspired.no, records +9% conversion rate uplift with Taggstar social proof messaging

Retail Times

Norwegian sports and leisure retailer GetInspired.no’s real-time social proof messaging trial delivered a 9.05% conversion rate uplift in only 22 days and marks Taggstar’s first Norwegian-based customer.

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Fatherson Bakery produces special Valentine’s range

Talking Retail

Fatherson Bakery, which supplies a wide range of products to convenience stores, is producing three special cakes for Valentine’s Day. The fairy cakes (RRP £2.50 for six), large cupcakes (RRP £4 for two) and chocolate heart sharing cake (RRP £5) will be available from early February. Stores supplied by Fatherson include the Co-op, Budgens, Spar, This story continues at Fatherson Bakery produces special Valentine’s range.

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Ingka Centres kicks Off 2022 with launch of its seventh meeting place in China

Retail Times

Ingka Centres, part of the Ingka Group (which also includes IKEA Retail and Ingka Investments), continues to accelerate its expansion in China after revealing plans for Livat Kunming, a new meeting place in Kunming, capital of Yunnan province, China.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio