Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs.

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Inside Retail

MAY 5, 2022

Shoppers are using a multi-channel approach to satisfy their needs – and this seismic shift, from both a consumer as well as a marketing perspective, has seen a huge increase in competition across every marketing channel in the customer journey. . o n Facebook tracking and user fragmentation, especially with the rise of TikTok.

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Inside Retail

DECEMBER 3, 2023

So how do you know how, when and where Aussies are shopping and reach the right consumer for optimal digital impact in a sea of brand switching? So are marketers. By targeting this audience with tailored marketing messages, you can increase the likelihood of conversion and achieve a higher ROI.

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Inside Retail

FEBRUARY 26, 2024

There was good news in January when the Consumer Price Index slowed to the lowest rate in two years; however, experts recognise that the most volatile factors, such as rental rates and energy markets, remain the biggest drivers. per cent and 1.8 per cent during FY24.

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Inside Retail

FEBRUARY 8, 2022

It’s a way for consumers to show their loved one’s admiration and gratitude on a love-filled day, yet as the global supply chain disruption lingers into 2022, consumers are becoming more reluctant in purchasing presents for this shopping event. Storing data from all used channels in one platform is becoming the norm for retail marketers.

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Inside Retail

MARCH 14, 2023

When it comes to the Asia-Pacific market , three in five marketing professionals regard social media as more important due to economic uncertainties, according to a recent State of Social Report from software firm Meltwater. per cent year-on-year in online grocery shopping in APAC.

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Inside Retail

JANUARY 24, 2024

Recognising the need to align with contemporary tastes and market dynamics, Bata Thailand embarked on an ambitious venture – the “Surprisingly Bata” campaign. Social media and influencers Social media and online content platforms are part and parcel of any company’s marketing strategy.

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Inside Retail

SEPTEMBER 4, 2022

Retailers have clocked a seismic shift in customers being more open and willing to share their data to enjoy a tailored, holistic and rewarding shopping experience. It’s something that’s helped elevate both the in-store and online shopping experience,” says Condon.

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Inside Retail

MARCH 7, 2023

She believes that brands, retailers and marketers can help consumers overcome digital fatigue by focusing on amplifying the tangible and inspiring returning consumers through engaging experiences that are beyond transactional. “IRL Present hedonists” are another emerging customer profile, according to Tang.

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Retail Focus

AUGUST 8, 2023

This can lead to increased conversions and higher customer retention rates. Digital Marketing and SEO To thrive in a competitive retail landscape, your business needs a strong online presence. Data analysis experts can provide valuable insights into customer behaviour, market trends, and sales performance.

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RetailMinded

SEPTEMBER 30, 2023

In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers. With the rise of online shopping and ever-increasing consumer choices, retailers must go beyond the transactional and create experiences that resonate with their audience.

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RetailMinded

AUGUST 25, 2023

Ranging from mastering social media marketing to embracing advanced SEO techniques, these strategies will help reshape your digital storefront for success. Leverage Social Media Marketing for a Wider Audience Reach Promoting your online store on social media is no longer optional.

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Parcel Pending

OCTOBER 26, 2023

Retail digital transformation is when retailers leverage technology, e-commerce, omnichannel marketing and Artificial Intelligence (AI) to drive operational efficiencies while offering a customer-centric approach to retail. In fact, 74% of retail site traffic in Q1 2023 and 63% of online orders are generated by smartphones.

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Retail Focus

MAY 19, 2021

I think it’s more to do with an industry-wide realignment of brand identity which now values customer retention at least as highly as customer acquisition. A prolific case of this includes the purchase of struggling fashion brands Top Shop and Miss Selfridge by online retail giant ASOS.

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RetailMinded

FEBRUARY 18, 2023

Did you know that the cost of attracting a new customer is five times more than the cost of retaining the existing one? Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. Check out the screenshot below.

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Inside Retail

AUGUST 9, 2023

For instance, The Iconic’s ‘find your fit’ feature ensures that customers purchase right-sized products, and have a sense of how it will look on them prior to purchase. The [find your fit] universal sizing tool helps remove the confusion of sizing charts to better assist customers in finding their true size,” she said.

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RetailMinded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Consider factors like customer flow, product placement, and store aesthetics to optimize your structure.

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RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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RetailMinded

MAY 16, 2023

Laptops, tablets, and business apps like VOIP communication systems are all tools that make it possible for an entrepreneur to run their online business from the local coffee shop or even while on vacation. Better Customer Support In-the-moment customer support can make or break a purchase.

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Parcel Pending

APRIL 20, 2022

The D2C e-commerce market exploded during the pandemic as consumers were house-bound and took to online shopping to fulfill their grocery, wardrobe, home goods, and grooming needs. Customer Journey. Connect via social media, influencers, email & cause marketing. Customer Data. Reliant upon mass marketing.

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Parcel Pending

OCTOBER 22, 2021

Customer experience is the new battleground for winning customer loyalty , generating additional revenue, retaining talent, and ensuring market share growth. In fact, it is unquestionable that there’s a positive return on customer experience investment. Customer Experience Must be Instituted Company-Wide.

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Inside Retail

MAY 16, 2022

Just as product pricing may differ from channel to channel, so does customer marketing. The costs associated with drawing customers into stores vs onto mobile sites are markedly different. As shopping continues to shift to digital channels, many retailers find their fulfilment costs are rising.

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Parcel Pending

APRIL 30, 2021

The COVID-19 pandemic has transformed many areas of our lives, including the way we shop. While we now have to wear masks and practice social distancing, there’s one thing that hasn’t changed: the need for retailers to consistently deliver a great customer experience. There are more marketing opportunities with lockers.

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Parcel Pending

JUNE 24, 2021

In-person shopping is not dead. Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. The reality is quite different.

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Parcel Pending

JUNE 24, 2021

In-person shopping is not dead. Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. The reality is quite different.

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Department Stores Customer Retention Consumer Shopping 52

RetailMinded

MARCH 31, 2021

It’s not a stretch to say that t oday’s ecommerce market is fraught with fulfilment issues, and t hese widespread errors and delays mean shoppers are missing out on vital deliveries, leading to greater levels of disappointment and mistrust in online shopping. . Online Demand Is Causing Costly Errors .

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Retailing Insight

JANUARY 10, 2022

There exists a rapidly growing emphasis on convenience or non-contact shopping during these very interesting and shifting changes in our global economy. E-commerce shopping channels present a different set of challenges for retailers. While some e-commerce merchants send daily emails, many customers don’t like to feel over-contacted.

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RetailMinded

FEBRUARY 19, 2022

Customer retention requires a well-balanced blend of gilt-edge experience and customization. Merchants serving a global audience need an added layer of personalization; tailoring their payment method offering to consumers in each market. And in Latin America, many consumers rely on cash to pay for online shopping.

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CRP

JANUARY 27, 2023

Businesses – startups or big players – have inundated the online world with marketing static. This is why the demand for unique and innovative digital marketing strategies has increased. According to studies, influencer marketing platforms are expected to hit a market size of $370 million by 2027.

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Compliantia

MARCH 1, 2021

And people shop at c-stores for convenience, remember? So, if you still haven’t done it yet, make sure to adopt a solution that allows customers the freedom to complete their purchases from their mobile devices. Beyond brands, they should also start offering more products that will give customers options of products to choose from.

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Parcel Pending

JUNE 3, 2021

However, demonstrating a great customer experience significantly increases customer loyalty. Lowers Acquisition Costs – To put it succinctly, customer retention is five times cheaper than acquisition 2. Employing the techniques discussed here enables you to keep an existing customer happy with your brand.

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Compliantia

FEBRUARY 2, 2023

Position yourself as a customer-centric business In times of economic uncertainty, customers are likely to be much more particular about what they buy and where they buy from. This may involve rethinking your marketing strategies and adjusting your messaging accordingly. in an effort to boost customer loyalty.

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Compliantia

FEBRUARY 2, 2023

Position yourself as a customer-centric business In times of economic uncertainty, customers are likely to be much more particular about what they buy and where they buy from. This may involve rethinking your marketing strategies and adjusting your messaging accordingly. in an effort to boost customer loyalty.

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Compliantia

MARCH 1, 2021

And people shop at c-stores for convenience, remember? So, if you still haven’t done it yet, make sure to adopt a solution that allows customers the freedom to complete their purchases from their mobile devices. Beyond brands, they should also start offering more products that will give customers options of products to choose from.

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Inside Retail

SEPTEMBER 19, 2022

With the rapid evolution of digital channels and online shopping, a global pandemic, and supply-chain challenges, retail is evolving at an unprecedented pace. Customer expectations of engagement and experience in retail are changing equally quickly. Brands must exchange value when customers are willing to provide information.

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Inside Retail

AUGUST 11, 2021

Customer retention is important to every business, but loyalty is hard-won, especially when a single bad customer experience can now be easily amplified to a mass audience in a matter of seconds. Consumers love to support smaller businesses, but were forced to shop at big stores due to the pandemic due to logistical issues.

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