Inside Retail

JUNE 28, 2021

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. And consumers can feel it.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

DECEMBER 3, 2023

Shopper behaviours are changing rapidly as consumers grapple with the effects of skyrocketing inflation. So how do you know how, when and where Aussies are shopping and reach the right consumer for optimal digital impact in a sea of brand switching? So are marketers. It’s time to target people, not browsers.

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Customer Retention Advertising Engagement Promotion 130

Inside Retail

MAY 5, 2022

After two years of immense disruption, cost-effective customer acquisition is a challenge, particularly given decreasing retention and loyalty and an upsurge in ‘switching’ among consumers. However, in order to gain incremental customers and outpace the competition, retailers must diversify their marketing mix.

Customer Retention 147

Customer Retention Advertising Social Media Strategy 147

Inside Retail

JANUARY 24, 2024

The heritage brand, deeply rooted in providing affordable and reliable footwear, faced the challenge of being associated primarily with mature-age consumers. Recognising the need to align with contemporary tastes and market dynamics, Bata Thailand embarked on an ambitious venture – the “Surprisingly Bata” campaign.

Social Media 130

Social Media Customer Retention Visual Merchandising Strategy 130

Inside Retail

FEBRUARY 8, 2022

Gifts have long since been a consumer favourite for Valentine’s Day celebrations. It’s a way for consumers to show their loved one’s admiration and gratitude on a love-filled day, yet as the global supply chain disruption lingers into 2022, consumers are becoming more reluctant in purchasing presents for this shopping event.

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Gifts Customer Retention Customer Engagement Consumer 130

Inside Retail

MARCH 14, 2023

When it comes to the Asia-Pacific market , three in five marketing professionals regard social media as more important due to economic uncertainties, according to a recent State of Social Report from software firm Meltwater. It’s becoming more important for retailers to engage with consumers.

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Social Media Customer Retention Marketing Consumer 130

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

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Strategy Consumer Social Media Customer Engagement 52

RetailMinded

JULY 29, 2023

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. These statistics underscore the need for businesses to comprehend and adapt to the evolving currents of customer buying behavior. So let’s get to it!

Strategy 52

Strategy Consumer Social Media Customer Engagement 52

Inside Retail

MARCH 7, 2023

In February, global trend forecaster WGSN boldly declared that “economic optimism is driving Asia’s consumers back in stores as they step away from their screens and live it up in real life” in its annual Asia Shopper Forecast report. These consumers are craving for real experiences after spending too much time online.

Customer Retention 130

Customer Retention Social Media Consumer Tailored 130

Creative Displays Now

MARCH 4, 2024

Retail marketing, or retail advertising, includes various tactics to spread awareness to your target audience and increase sales — from old favorites to newly launched goods. There are three primary types of retail marketing. Keep your brand at the front of customers’ minds. What Is Retail Advertising?

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Retail Marketing Strategy Marketing Social Media 52

Inside Retail

SEPTEMBER 4, 2022

Retailers have clocked a seismic shift in customers being more open and willing to share their data to enjoy a tailored, holistic and rewarding shopping experience. It’s something that’s helped elevate both the in-store and online shopping experience,” says Condon.

Engagement 147

Engagement Customer Retention Perspective Tailored 147

Retail Focus

AUGUST 8, 2023

This can lead to increased conversions and higher customer retention rates. Digital Marketing and SEO To thrive in a competitive retail landscape, your business needs a strong online presence. Payroll Processing Handling payroll intricacies can be time-consuming and complex for retailers.

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Social Media Customer Retention Management Engagement 130

RetailMinded

SEPTEMBER 30, 2023

In this article, we will explore the art and science behind creating a retail experience that not only stands out but also forges deep connections with your customers. With the rise of online shopping and ever-increasing consumer choices, retailers must go beyond the transactional and create experiences that resonate with their audience.

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Customer Engagement Engagement Tailored Color 96

Retail Focus

MAY 19, 2021

to discuss the company’s record growth, recent consumer research and discuss retail trends following the Covid-19 pandemic. I think it’s more to do with an industry-wide realignment of brand identity which now values customer retention at least as highly as customer acquisition. Angel Maldonado, CEO, Empathy.co.

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Customer Retention Consumer Marketing Shopping 130

RetailMinded

AUGUST 25, 2023

Ranging from mastering social media marketing to embracing advanced SEO techniques, these strategies will help reshape your digital storefront for success. Leverage Social Media Marketing for a Wider Audience Reach Promoting your online store on social media is no longer optional.

Social Media 52

Social Media Customer Retention Strategy Engagement 52

Parcel Pending

OCTOBER 26, 2023

Retail digital transformation is when retailers leverage technology, e-commerce, omnichannel marketing and Artificial Intelligence (AI) to drive operational efficiencies while offering a customer-centric approach to retail. With a mobile phone in the hands of virtually every shopper, competing merely on price also became outdated.

Customer Retention 52

Customer Retention Consumer Social Media Marketing 52

Inside Retail

AUGUST 9, 2023

At the same time, fraudulent consumer activity related to returns has been profit-draining for various brands. For instance, The Iconic’s ‘find your fit’ feature ensures that customers purchase right-sized products, and have a sense of how it will look on them prior to purchase. There is a consumer education argument.

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Pattern Customer Retention Strategy Merchandising 130

Inside Retail

MAY 16, 2022

Just as product pricing may differ from channel to channel, so does customer marketing. The costs associated with drawing customers into stores vs onto mobile sites are markedly different. Brand partnerships also allow expanded product selection to a larger network of consumers. However, data can help find the answers.

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Promotion Pattern Advertising Consumer 130

Parcel Pending

APRIL 20, 2022

The D2C e-commerce market exploded during the pandemic as consumers were house-bound and took to online shopping to fulfill their grocery, wardrobe, home goods, and grooming needs. million consumers will buy from a D2C consumer brand in 2022 1 ! million consumers will buy from a D2C consumer brand in 2022 1 !

Social Media 52

Social Media Consumer Customer Retention Marketing 52

RetailMinded

APRIL 20, 2023

By embracing new technology, digitizing processes, streamlining staff training, and enhancing the customer shopping experience, businesses can improve operational efficiency, foster customer loyalty, and drive revenue growth. Consider factors like customer flow, product placement, and store aesthetics to optimize your structure.

Layout 52

Layout Customer Retention Social Media Flow 52

RetailMinded

FEBRUARY 19, 2022

Customer retention requires a well-balanced blend of gilt-edge experience and customization. Merchants serving a global audience need an added layer of personalization; tailoring their payment method offering to consumers in each market. In Asia, consumers typically prefer mobile e-wallets.

Consumer 52

Consumer Customer Retention Tailored Balance 52

RetailMinded

MAY 16, 2023

Laptops, tablets, and business apps like VOIP communication systems are all tools that make it possible for an entrepreneur to run their online business from the local coffee shop or even while on vacation. Better Customer Support In-the-moment customer support can make or break a purchase.

Customer Retention 52

Customer Retention Social Media Pattern Other 52

RetailMinded

MARCH 31, 2021

In our research , we found that 65% of consumers will be buying online more frequently over the next 12 months, with 20% telling us they’re expected to only buy online within 5 years. Delivery reliability has created a crisis of confidence amongst some consumers. Ecommerce today is booming, catapulting online stores to new heights.

Customer Retention 92

Customer Retention Strategy Consumer Management 92

Parcel Pending

JUNE 24, 2021

In-person shopping is not dead. Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. prediction 3.

Department Stores 52

Department Stores Customer Retention Consumer Shopping 52

Parcel Pending

JUNE 24, 2021

In-person shopping is not dead. Retail stores continue to play a big role in the customer experience, bringing in impulse purchases, acting as brand builders, and efficiently traversing “the last mile” to get purchases into the hands of consumers and improve their customer retention rate. prediction 3.

Department Stores 52

Department Stores Customer Retention Consumer Shopping 52

Parcel Pending

APRIL 30, 2021

The COVID-19 pandemic has transformed many areas of our lives, including the way we shop. While we now have to wear masks and practice social distancing, there’s one thing that hasn’t changed: the need for retailers to consistently deliver a great customer experience. Does not allow consumers to return online orders or goods.

Customer Retention 52

Customer Retention Shopping Line Consumer 52

Parcel Pending

JUNE 3, 2021

Improving the post purchase experience for your customers pays dividends in terms of sales, customer loyalty , and lower customer acquisition costs. Specifically, a good post purchase customer experience delivers four key benefits: . Customer Experience Doesn’t End When the Sale is Made.

Customer Retention 52

Customer Retention Consumer Tailored Flow 52

Retailing Insight

JANUARY 10, 2022

G lobal data indicates that consumer use of e-commerce has unquestionably risen during the COVID pandemic and now includes essential and non-essential items formerly purchased most often in-person. E-commerce shopping channels present a different set of challenges for retailers. There are a reported 3.3 There are a reported 3.3

Shopping 52

Shopping Customer Retention Jewelry Form 52

Compliantia

FEBRUARY 2, 2023

Retailers and consumers alike have been facing the brunt of inflation of late. As COVID-19 and the ensuing government stimulus initiatives drove consumers to switch from services to goods, the surge in demand severely strained an already disrupted supply chain. in an effort to boost customer loyalty. in 2022 from 3.2%

Customer Retention 53

Customer Retention Strategy Layout Consumer 53

Compliantia

MARCH 1, 2021

In the age of digital, consumers are always on the lookout for digital and tech-driven experiences. And people shop at c-stores for convenience, remember? So, if you still haven’t done it yet, make sure to adopt a solution that allows customers the freedom to complete their purchases from their mobile devices.

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Promotion Line Customer Retention Location 96

CRP

JANUARY 27, 2023

Businesses – startups or big players – have inundated the online world with marketing static. Consumers have understandably grown skeptical about brands indulging in self-promotion. This is why the demand for unique and innovative digital marketing strategies has increased. But she saw opportunity beyond the gram.

Gifts 52

Gifts Fashion Color Promotion 52

Compliantia

FEBRUARY 2, 2023

Retailers and consumers alike have been facing the brunt of inflation of late. As COVID-19 and the ensuing government stimulus initiatives drove consumers to switch from services to goods, the surge in demand severely strained an already disrupted supply chain. in an effort to boost customer loyalty. in 2022 from 3.2%

Customer Retention 52

Customer Retention Strategy Layout Consumer 52

Compliantia

MARCH 1, 2021

In the age of digital, consumers are always on the lookout for digital and tech-driven experiences. And people shop at c-stores for convenience, remember? So, if you still haven’t done it yet, make sure to adopt a solution that allows customers the freedom to complete their purchases from their mobile devices.

Promotion 53

Promotion Line Customer Retention Location 53

Inside Retail

SEPTEMBER 19, 2022

With the rapid evolution of digital channels and online shopping, a global pandemic, and supply-chain challenges, retail is evolving at an unprecedented pace. Customer expectations of engagement and experience in retail are changing equally quickly. Brands must exchange value when customers are willing to provide information.

Engagement 147

Engagement Customer Retention Strategy Marketing 147

Inside Retail

AUGUST 11, 2021

Customer retention is important to every business, but loyalty is hard-won, especially when a single bad customer experience can now be easily amplified to a mass audience in a matter of seconds. Delivery issues are the most prominent reason consumers detract from top retail brands, while affordable pricing drives advocacy.

Customer Retention 162

Customer Retention Consumer Gifts Advertising 162

RetailMinded

FEBRUARY 8, 2023

Reinforcing this are technology leaders who aim to deliver profitable solutions for merchants looking to achieve clarity to their inventory, supply, logistics and consumers – ultimately creating more dynamic, more engaging and more profitable retail experiences. Director of Relationship Marketing Strategy, Merkle, a dentsu company.

Customer Retention 98

Customer Retention Strategy Engagement Planning 98