Remove Customer Retention Remove Engagement Remove Other Remove Promotion
article thumbnail

The four trends defining online retail in 2024

Inside Retail

Customer retention With both consumers and retailers feeling the pinch of increasing costs, customer retention will be a key theme of 2024. The competitive landscape is overflowing, making customer acquisition more expensive. Customer retention efforts are six to seven times more cost-effective.

article thumbnail

Loyalty card wallet app Stocard drawing shoppers to engage with brands

Inside Retail

That sharing leads to a better overall customer journey and stronger customer retention, as shoppers are exposed to content relevant to their preferences and lifestyle – versus offers that don’t fit their needs or wants. . We can run multiple creative solutions for brands and retailers to engage with the user base.”.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Retention and loyalty – how to grow when the market is down

Inside Retail

As a retailer, you can achieve customer loyalty without having a loyalty program, and conversely, you can have a loyalty program without improving customer loyalty. For those retailers who do not have an established loyalty program, don’t worry; there are other ways to achieve loyalty and retain shoppers without a formalised program.

Marketing 290
article thumbnail

Survival guide: The keys to resilience and success in tough times

Inside Retail

About 180 retail businesses collapsed in the September quarter alone; only the construction, accommodation and other services sectors had more attrition. The global economic outlook continues to be unsettled, as financial, geopolitical and other challenges weigh on confidence, force costs higher and erode margins.

article thumbnail

Here’s what retailers need to know about social media use in Apac: Report

Inside Retail

It’s becoming more important for retailers to engage with consumers. The other thing to take note is that a third of men in the age group of 55 to 65, actually do searches on social media. Mahmood also observed that brands should use more micro-influencers to promote brand advocacy in the APAC region.

article thumbnail

8 Tips To Drive Repeat Business As A Retailer

RetailMinded

Because of these exorbitant costs of customer acquisition, businesses are shifting their focus on customer retention to drive repeat purchases among customers. In this post, we shall share the top 8 tips to encourage customers into making repeat purchases. Organize giveaways and contests for program members.

article thumbnail

5 Impactful Ways To Improve Your Online Store — And Drive More Sales

RetailMinded

Leverage Social Media Marketing for a Wider Audience Reach Promoting your online store on social media is no longer optional. Sharing product images or user experiences encourages engagement. They’re more likely to make a purchase if they see positive testimonials from other consumers.