Inside Retail

DECEMBER 14, 2023

Armed with a huge depth of knowledge about an individual customer, from their browsing behaviour to their purchase patterns, both human and AI-powered agents can deliver exceptionally personalised service. Even if they haven’t bought a product yet, the behaviour of other customers may indicate that they will.

Engagement 130

Engagement Line Pattern Balance 130

Inside Retail

NOVEMBER 29, 2023

With the value of mixing in-person and online loyalty initiatives already well recognised, gamification is the new tool to encourage engagement outside stores, inspiring customers, revealing new products and ultimately, increasing sales. Create a routine of gamification experiences for your customers. What is gamification?

Strategy 130

Strategy Engagement Customer Engagement Consumer 130

Inside Retail

NOVEMBER 27, 2023

As we edge closer to 2024, this phygital wave is being propelled by a raft of emerging technologies that promise to redefine the contours of retail operations, marketing strategies and customer engagement paradigms. Moreover, this technology extends its utility beyond mere product recommendations.

Consumer 147

Consumer Engagement Shopping Pattern 147

Inside Retail

MAY 21, 2024

At the moment our focus is providing a seamless customer experience online and in-store,” Woods said. “We We are a design-led business, with our own pattern makers, and sample machinists,” she added. “Our technology ecosystem is ever-changing. We focus on hiring a workforce that is agile and can juggle constant change.

Boutique 263

Boutique Fashion Expansion Department Stores 263

Inside Retail

MAY 21, 2024

At the moment our focus is providing a seamless customer experience online and in-store,” Woods said. “We We are a design-led business, with our own pattern makers, and sample machinists,” she added. “Our technology ecosystem is ever-changing. We focus on hiring a workforce that is agile and can juggle constant change.

Boutique 245

Boutique Fashion Expansion Department Stores 245

Retail Focus

APRIL 4, 2024

The literature frequently explores how the preferences and purchasing patterns of luxury consumers evolve in response to digital technologies. Channels Adopted: Hermes primarily utilises its official website and select social media platforms for brand promotion. It prioritises quality over quantity in its digital presence.

Social Media 147

Social Media Strategy Balance Engagement 147

Jahabow

JULY 14, 2023

By placing frequently purchased items together closely, retailers can encourage customers to make additional purchases, maximizing their shopping experience. Store Design and Display Case Placement Strategic placement of display cases is essential in optimizing store layout and customer engagement.

Visual Merchandising 52

Visual Merchandising Merchandising Display Flow 52