Inside Retail

DECEMBER 14, 2023

Armed with a huge depth of knowledge about an individual customer, from their browsing behaviour to their purchase patterns, both human and AI-powered agents can deliver exceptionally personalised service. Even if they haven’t bought a product yet, the behaviour of other customers may indicate that they will.

Engagement 130

Engagement Line Pattern Balance 130

Retail Focus

APRIL 4, 2024

In this quest for the perfect balance between tradition and innovation, the premium and luxury sector represents a compelling case study that mirrors the challenges and potential transformations facing industries across the globe. The brand leverages these channels for product launches, brand campaigns, and customer engagement.

Social Media 147

Social Media Strategy Balance Engagement 147

Jahabow

JULY 14, 2023

Creating and executing a robust visual merchandising strategy is about striking a balance between your products and how their showcasing; If you aren’t including display cases throughout your store, you are missing out. Display cases allow you to arrange your products aesthetically pleasingly while keeping everything safe and secure.

Visual Merchandising 52

Visual Merchandising Merchandising Display Flow 52

Inside Retail

NOVEMBER 29, 2023

With the value of mixing in-person and online loyalty initiatives already well recognised, gamification is the new tool to encourage engagement outside stores, inspiring customers, revealing new products and ultimately, increasing sales. Create a routine of gamification experiences for your customers. What is gamification?

Strategy 130

Strategy Engagement Customer Engagement Consumer 130