Inside Retail

NOVEMBER 27, 2023

This is not just a transient trend but a robust response to the changing consumer, who now craves the tactile satisfaction of in-store shopping along with the personalisation and convenience of online commerce. Amazon has been at the forefront of personalised shopping experiences.

Consumer 147

Consumer Engagement Shopping Pattern 147

Retail Focus

JUNE 16, 2023

Crafting brand narratives through popup stores can be an effective strategy to engage customers, create buzz, and build a unique brand experience. Creating interactive experiences: Engaging customers through interactive experiences that allow them to connect emotionally with the brand is essential.

Social Media 264

Social Media Artistic Fashion Engagement 264

Parcel Pending

SEPTEMBER 30, 2021

Membership levels based upon the amount a customer spends are the most common form of loyalty program. The appeal of a loyalty program like this is that it motivates customers to climb the loyalty ladder to reap even bigger and better rewards. Cements Loyalty – A loyalty program is a crucial customer retention strategy.

Customer Retention 52

Customer Retention Engagement Form Social Media 52

Inside Retail

FEBRUARY 8, 2022

It’s a way for consumers to show their loved one’s admiration and gratitude on a love-filled day, yet as the global supply chain disruption lingers into 2022, consumers are becoming more reluctant in purchasing presents for this shopping event. This is especially essential in peak shopping periods, such as Valentine’s Day.

Gifts 130

Gifts Customer Retention Customer Engagement Consumer 130

Inside Retail

NOVEMBER 16, 2023

As the annual Black Friday Cyber Monday (BFCM) shopping season nears, it’s not too late to review strategies to optimise sales during this key annual retail festival. Klaviyo recommends tailoring early access deals for VIP customers to optimise their engagement. But for those who have not — it’s not too late!

Strategy 130

Strategy Engagement Planning Promotion 130

Inside Retail

DECEMBER 5, 2022

Other forms of neurological conditions may also affect a customer’s cognitive processing, such as acquired brain injuries and age-related conditions such as dementia. These spaces allow the customers to bring themselves down from a heightened state away from the noise and business of the shopping area.

Layout 130

Layout Gifts Shopping Light 130

Inside Retail

MAY 16, 2021

Accelerated by technology, the advancement of online shopping and Covid-19, now more than ever, retailers are challenged to find new ways to remain relevant, be competitive and drive market share. Trust is ultimately the degree of confidence of a customer with uncertainty. The retail landscape has changed dramatically in recent years.

Customer Engagement 147

Customer Engagement Strategy Shopping Engagement 147

Inside Retail

DECEMBER 18, 2023

At the big end of town, Woolies X, with its embedded Quantium research is driving the customer data revolution for team green, while Wesfarmers’ OneDigital promises to play catch up and unleash the power of Flybuys with a huge commitment in talent and marketing (what about that AFL Grand Final budget).

Social Media 147

Social Media Engagement Concept Layout 147

Retail Focus

JANUARY 10, 2022

Despite the explosion of online shopping and the ability to derive data from multiple sources and touchpoints, including e-commerce, POS and reward schemes, businesses must achieve an advanced level of data maturity before they can begin to convert their data into valuable insights. And finally – new income streams.

Strategy 244

Strategy Engagement Perspective Customer Engagement 244

Inside Retail

OCTOBER 24, 2021

Australian e-commerce is booming in the wake of the pandemic, with vast new groups of consumers coming into the market who have only recently latched onto the benefits of digital shopping, and businesses that have adopted strong customer service strategies delivered via mobile channels are being rewarded.

Form 130

Form Engagement Consumer Customer Engagement 130

Inside Retail

NOVEMBER 29, 2021

Retailers who’ve spent the pandemic stepping up their digital game will enjoy the benefits of what’s predicted to be a lucrative online spend – with consumers emerging from the pandemic primed to do their holiday shopping from the comfort of home. You can only take that kind of approach through the scalability of AI.”.

Consumer 130

Consumer Engagement Customer Engagement Marketing 130

Inside Retail

JULY 3, 2023

Generative AI is already reshaping the retail industry in profound ways and, according to industry leaders , it has the potential to transform the shopping and retail experience. She explained that her company, Shop You, tried to utilise similar virtual try-on technology about eight years ago, but it wasn’t ready-for-use at the time.

Fashion 130

Fashion Accessories Accessories Pattern 130

VMS

NOVEMBER 18, 2021

But we’re now starting to see that many changes to the in-store shopping experience borne out of necessity during the pandemic’s darkest days are having a lasting, positive effect,” said OnQ CEO Paul Chapuis. Until recently, touch interaction was by far the most common form of interactivity offered in-store.

Consumer Electronics 52

Consumer Electronics Display Beauty and Health Customer Engagement 52

RetailMinded

JANUARY 29, 2021

This year, with online shopping on the rise, a huge increase in holiday returns are expected to follow, so it’s no surprise that 70% of firms are worried about the growing impact of returns on their bottom line, according to a Brightpearl study. Relationships Over Revenue . Analyze Why You’re Getting Negative Reviews. You can’t win them all.

Social Media 92

Social Media Management Shopping Engagement 92

Theatro

FEBRUARY 22, 2021

Given the heightened risks for everyone in-store, successful retailers quickly established new store systems and operational procedures such as curbside service to create a safer shopping environment. Those at the top led the way by implementing innovative technology to create a safer shopping experience.

Customer Engagement 52

Customer Engagement Other Form Shopping 52

Creative Displays Now

JULY 18, 2023

Think about it like this: when we tell a story, often, our purpose is to do one of the following: Entertain Educate Persuade Connect As a brand, you can use this same tactic to entice your customers to see your brand as trustworthy and leave a positive impression. What makes customers engage with your brand or products?

Visual Merchandising 98

Visual Merchandising Merchandising Display Advertising 98

Creative Displays Now

MARCH 4, 2024

If that doesn’t change your mind about using e-commerce platforms, here are other ways these tools can increase your sales opportunities: Reach customers who live too far from your product suppliers. Engage online with your audience. Keep your brand at the front of customers’ minds.

Retail Marketing 52

Retail Marketing Strategy Marketing Social Media 52

All Work

DECEMBER 18, 2020

Rethinking the success measures of the workplace from pure employee densities to one where engagement is at the forefront, will be the challenge of business owners and HR leaders. The retail sector has figured out customers not only want to look at goods on a shelf and buy items; they want an experience. Offer A Unique Experience.

Retail Design 57

Retail Design Design Layout Space 57

RetailMinded

MARCH 30, 2023

In other words, if you want to keep up with other brands, you must improve the speed at which your customers can complete their transactions. The more satisfied customers are with your e-commerce site, the more likely they will return. However, a recent study reveals that the global online shopping abandonment rate is 69.8%.

Flow 52

Flow Strategy Consumer Layout 52

Creative Displays Now

JUNE 30, 2021

Those in the retail space know that how and what customers buy has changed drastically over the past decade. These trends are especially relevant in light of the COVID-19 pandemic, as more than 60% of American buyers altered their shopping habits at some point in the past year. Here’s one of the latest shopping trends in retail.

Social Media 52

Social Media Display Consumer Shopping 52

Inside Retail

FEBRUARY 26, 2024

One of the key trends that defined retail in 2023 was pop-up shops and how these experiential shopping experiences have taken hold over millennial and Gen Z consumers. The shop will also feature photography, art, and memorabilia collected by or sent to the designer over the years.

Department Stores 130

Department Stores Fashion Shopping Engagement 130

CRP

JANUARY 27, 2023

Her unique perspective and edited collections, stellar customer service, and attractive packaging helped Bing form a retail model that had the potential to expand globally. Since then, she decided to take her brand in-house, creating shop called Shop WeWoreWhat , which stocks denim, swim, overalls, and activewear.

Gifts 52

Gifts Fashion Color Promotion 52

Inside Retail

FEBRUARY 20, 2024

This year, leveraging artificial intelligence (AI) for personalised recommendations, targeted marketing, and tailored shopping experiences is a game-changer. AI algorithms can analyse vast amounts of customer data to understand preferences, predict behaviour, and offer personalised product recommendations.

Tailored 246

Tailored Social Media Strategy Target Market 246

Inside Retail

DECEMBER 17, 2023

Getting data from a form optimised for customer-facing applications to a form optimised for analysis needs data transformation. If there is one key feature of a customer data platform that might rank above the rest, it’s the ability to effectively personalise interactions with customers. They’re not the same.

Engagement 130

Engagement Flow Tailored Marketing 130

Inside Retail

MARCH 8, 2023

In 2017, we had our first sale at our warehouse in Abbotsford, which had 100 metre queues forming in both directions. We realised what we were in for, so rather than closing, like most event-based businesses did, we knuckled down working around the clock and building an online shop in two weeks, and we didn’t delay or cancel a single event.

Gifts 130

Gifts Beauty and Health Space Planning 130

Parcel Pending

FEBRUARY 28, 2023

Customer experience depends on many factors: doing research about a product on social media , shopping in-store, visiting the company’s website, choosing a delivery method, and even navigating the return process. All of these together form the basis of a customer ’s judgment about the a retailer ’s brand and products.

Social Media 52

Social Media Tailored Strategy Shopping 52

Parcel Pending

FEBRUARY 28, 2023

Customer experience depends on many factors: doing research about a product on social media , shopping in-store, visiting the company’s website, choosing a delivery method, and even navigating the return process. All of these together form the basis of a customer ’s judgment about the a retailer ’s brand and products.

Social Media 52

Social Media Tailored Strategy Shopping 52

Retail Insider

DECEMBER 1, 2021

She offered to send some hand-written letters to see if this was more engaging – and it was. A good example is a Sweaty Betty campaign, which targeted consumers who had shopped with the brand for 15 years and were sent a card and a discount voucher. Out of 30 letters written, 20 resulted in meetings.

Social Media 52

Social Media Artistic Engagement Marketing 52