Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Today’s consumers expect more than just personalised experiences. And consumers can feel it. Creating cohesive customer experiences.

Customer Retention 221

Customer Retention Engagement Advertising Consumer 221

Inside Retail

MAY 30, 2022

The Australian Competition and Consumer Commission says the financial services giant has been engaging in anticompetitive conduct since 2017 in the supply of debit card acceptance services, with the purpose of substantially lessening competition.

Flow 246

Flow Consumer Promotion Marketing 246

Theatro

NOVEMBER 19, 2024

Theatro GEN iusAI combines two powerful components: Theatro IQ and Theatro GEN flows. By offering real-time assistance and on-demand knowledge, Theatro IQ helps retailers maximize their technology investments and leads to enhanced employee engagement, reduced turnover, and improved customer experiences.

Engagement 79

Engagement Flow Customer Engagement Balance 79

Inside Retail

JANUARY 22, 2025

Today, consumers expect the freedom to shop on their own terms, being able to review all the options available to them online and without disrupting their daily routines. This isnt about completely overhauling the shopping experience, it’s about injecting AI “in-the-flow” to optimise and streamline it.

Flow 130

Flow Tailored Shopping Engagement 130

Inside Retail

JANUARY 16, 2024

Panels on “Global forces shaping the retail business landscape,” moderated by Andrea Bell, vice president of consumer insights at WGSN, and “The Vogue Business Index: Luxury’s new global gateways,” moderated by Anusha Coutiggane, head of advisory at Vogue Business , were particularly enlightening. billion by 2031.

Fashion 264

Fashion Consumer Marketing Engagement 264

Inside Retail

JANUARY 30, 2024

Since the advent of paid ads on social media, performance marketing has reigned supreme, offering brands direct access to consumers and the ability to convert sales. Performance marketing is great at driving short-term revenue and is good from a cash flow perspective.

Marketing 246

Marketing Social Media Strategy Advertising 246

Inside Retail

MAY 23, 2022

Consumer engagement by specific channels will ebb and flow, but retail will always be omnichannel. And 72 per cent of consumers expect to resume significant interactions with physical stores after the pandemic subsides, compared with just 60 per cent who regularly shopped physically pre-pandemic. Omnichannel persistence.

Engagement 182

Engagement Consumer Curate Social Media 182

Retail Focus

FEBRUARY 6, 2025

Unique Lifestyle Concepts: Redefining consumer expectations with fresh, personalized, and immersive approaches that inspire retailers to think beyond conventional offerings. The Flow of Fashion exhibition by Daniela Leonini seamlessly merged the world of retail with experience. Whats the Message for Retailers?

Curate 147

Curate Concept Space Art 147

Inside Retail

FEBRUARY 2, 2022

Self check-out solutions have increasingly become a critical aspect of the supermarket shopping experience for consumers, with an estimated two-thirds of shoppers reporting a preference for automated technologies over interacting with a human check-out operator. The technology itself, however, isn’t without its drawbacks.

Form 245

Form Flow Marketing Consumer 245

Retail Focus

FEBRUARY 4, 2022

At the flagship stores of sports brands such as Nike for example, it is clear how movement-based games offer a “phygital” experience that entertains and engages participants. The game promoted consumer confidence in the product and resulted in a remarkable 48 percent of players buying it.

Visual Merchandising 278

Visual Merchandising Concept Department Stores Flow 278

Inside Retail

AUGUST 8, 2023

Sporting events have also proven to be invaluable for brands as a means of aligning themselves with and engaging the public. Sporting events can also lead to greater consumer spending, with the success of local sporting teams acting as a mood enhancer, with people celebrating or sharing moments over food, or while travelling.

Flow 246

Flow Merchandising Planning Other 246

Inside Retail

SEPTEMBER 9, 2021

The economics of pharmacy retail also support digital engagement. Many FMCG brands sold in pharmacies have high margins and the FMCG industry is keen to partner with retailers to engage digitally with consumers. Pharmacy purchases would be a natural extension of managing one’s health via digital platforms.

Promotion 239

Promotion Line Advertising Management 239

Inside Retail

JUNE 29, 2021

Videos and images of bare toilet paper shelves have once again surfaced online as consumers fall into old habits, forcing supermarkets to bring back purchase limits on high demand items. We have plenty of stock of most essential items, with more continuing to flow through from our distribution centres.”. The post Panic buying is back.

Social Media 230

Social Media Consumer Shopping Management 230

Inside Retail

JUNE 25, 2023

This includes, but is not limited to, using robots for stock management, and AI engines to optimise shopper flow. He put forward the argument that – through AI image creation technology – it would be easier to engage with consumers through digital mediums. As a result, the market would be flooded with more content.

Consumer 228

Consumer Line Flow Advertising 228

Inside Retail

DECEMBER 5, 2023

Black Friday Cyber Monday (BFCM) will have been a customer data goldmine for every retailer, delivering a huge increase in traffic and engagement across websites and messaging. That represents a massive opportunity to engage prospects and convert them into customers. What were your top-performing campaigns and flows?

Strategy 130

Strategy Engagement Flow Promotion 130

Inside Retail

JANUARY 16, 2024

Throughout every year, there are many events and days where causes are recognised or celebrated that offer opportunities for brands to engage with their customers. Last year, Australian consumers spent nearly $500 million on Valentine’s Day gifts with a significant share of that transacted online.

Marketing 130

Marketing Promotion Engagement Flow 130

Retail Focus

MAY 9, 2023

Retail environments are becoming increasingly engaged as retailers recognize the importance of creating a one-of-a-kind, memorable customer experience. The flow of customers’ needs to be considered, the placement of product displays and how customers will move around the space.

Retail Design 173

Retail Design Design Display Engagement 173

Retail Focus

APRIL 2, 2024

Of course, things have moved on a little from the early days of simple displays, with retailers now having a whole arsenal of tools at their disposal to not only bring in more consumers, but also improve their overall experience. However, when it comes to actually using these tools, this is often easier said than done.

Visual Merchandising 147

Visual Merchandising Merchandising Display Social Media 147

Inside Retail

JUNE 8, 2023

There was no one-size-fits-all solution to running the businesses: “We just had to make sure that we ebbed and flowed with government requirements in each of those individual markets,” he said “The main thing for us at the start was that we wanted to make sure we protected our people.

Engagement 238

Engagement Beauty and Health Shopping Marketing 238

Inside Retail

DECEMBER 4, 2024

For the full year, Foot Locker has lowered its outlook amid a more promotional environment and softer consumer demand. It is also the case that as the economy strengthens and consumer finances rebuild, demand for sneakers should pick back up.” Sales are now expected to decrease 1-1.5 per cent while comparable sales to increase 1-1.5

Flow 130

Flow Balance Promotion Engagement 130

Inside Retail

NOVEMBER 12, 2024

Geopolitical tensions, global trade challenges and increasingly frequent natural disasters are all affecting the manufacture and flow of goods, from securing raw materials to delivering finished products. This helps manage consumer expectations as well as enhance profitability on limited stock.

Other 130

Other Flow Pattern Customer Engagement 130

Inside Retail

JUNE 26, 2023

Co-founder Chris Lutz said the business successfully battled through COVID-19 restrictions, but successive interest rate hikes by the Reserve Bank of Australia, designed to curb discretionary purchases, have now hampered consumer spending. Tracy Keating, founder of Leaf Candle Co., Tracy Keating, founder of Leaf Candle Co.,

Space 130

Space Design Shopping Flow 130

Inside Retail

MAY 26, 2022

Influencing the extent to which people are engaged and performing at their best during any challenging time is no easy task; however, there are steps that leaders can take to optimise the chances of people maintaining the strength of spirit needed to keep striving despite the obstacles that are put in their way. Communicate often.

Engagement 130

Engagement Flow Balance Management 130

Inside Retail

APRIL 16, 2023

While certain retailers are identifying the commercial opportunities associated with the month of Ramadan, an expert suggests that Australian retailers are still “at the starting line” when it comes to authentic engagement with the Muslim community. Everyone is at the starting line,” she said. Everyone is at the starting line,” she said.

Line 130

Line Engagement Fashion Flow 130

Inside Retail

APRIL 3, 2024

Here, Alias Mae’s general manager Kendra Anastasiadis speaks to the evolution of the business, which she joined in 2017 as the customer service and wholesale manager, how it diversified into direct-to-consumer (DTC) e-commerce, and what is next for the business. We stand out because we know what we stand for… good quality shoes.

Marketing 178

Marketing Social Media Management Boutique 178

Inside Retail

AUGUST 28, 2024

Third-party marketplaces, direct sellers, budget Asian retailers, and social media influencers are all vying for ever-smaller slices of consumer attention. Unlocking the unfair advantage Art provides retailers with a distinct and underused edge in capturing consumer attention because it connects on a deeper, emotional level.

Art 130

Art Design Engagement Form 130

Retail Focus

NOVEMBER 12, 2024

Known for its unwavering commitment to innovation and authenticity, Cheaney’s latest boutique represents a strategic move not just in retail location, but in aligning with a broader cultural shift – a renewed appreciation amongst modern consumers for quality, heritage, and an ever-evolving “buy less, buy better” mindset.

Boutique 130

Boutique Display Light Curate 130

Inside Retail

DECEMBER 17, 2023

Consumers are still feeling enormous financial pressures, and many are heading into this period with little optimism towards their finances. Such economic strain is leading to behavioural changes in the way consumers are shopping and planning their festive budgets. But this shouldn’t just be a retail race to the bottom.

Shopping 130

Shopping Layout Strategy Gifts 130

Inside Retail

DECEMBER 8, 2022

A recent survey by KPMG found that Hong Kong consumers are increasingly embracing digital channels, with 85 per cent of respondents reporting digital interactions with leading brands, an 8 per cent increase compared to 2021. Hong Kong consumers value time and convenience in their purchasing journeys. Experience is the new product.

Hobbies 130

Hobbies Curate Social Media Consumer 130

Inside Retail

APRIL 30, 2024

However, in an increasingly digital world, the brand recognised the need to evolve its retail experience to meet the demands of modern consumers. He envisioned a platform as intuitive as using an iPhone, enabling associates to seamlessly engage with customers on the sales floor.

Contrast 147

Contrast Flow Management Engagement 147

Inside Retail

OCTOBER 30, 2024

Alternatively, some brands rely on loose, flowing styles that don’t reflect current trends, further alienating plus-size consumers who want to wear fashionable, well-fitted clothes. This results in ill-fitting, uncomfortable clothing. But there is still a gap in the market.

Fashion 130

Fashion Marketing Flow Display 130

Inside Retail

SEPTEMBER 7, 2023

It’s safe to say the platform has some winning strategies that keep consumers coming back. However, Temu’s consumers are beginning to view it as offering affordable products that do not necessarily compromise on quality. Temu entered the market at a time when consumers were grappling with global inflation, leading them to seek “value”.

Advertising 130

Advertising Promotion Strategy Consumer 130

Inside Retail

FEBRUARY 16, 2022

Today, customers expect highly tailored and targeted interactions when they engage with a brand. To deliver valuable and highly personalised customer communications and interactions, retailers need to capture all the signals that a customer displays through their engagement with the organisation.

Tailored 130

Tailored Customer Engagement Engagement Merchandising 130

Inside Retail

AUGUST 30, 2024

Forget focusing solely on the purchase location; what matters is that consumers can buy easily in whatever way they want. Salesforce reports over 80 per cent of consumers consider the experience a company provides as important as their products or services. You can see instantly how these ‘Es’ flow into store experience design.

Engagement 130

Engagement Marketing Display Consumer 130

RetailMinded

SEPTEMBER 19, 2022

Sessions on the agenda include: Mysteries Unveiled: Lessons in Marketing, Customer Engagement & How to Win More Sales. Fastest Path to Cash Calm: Ways to Increase Your Cash Flow Now. “The retail industry continues to adapt amid changing consumer preferences and demands.

Social Media 98

Social Media Flow Customer Engagement Engagement 98

Inside Retail

MARCH 30, 2022

Consumer cash flow is the lifeblood of many small retail businesses, and fuel excise cuts and cash handouts will help counteract the steep revenue drop experienced at the beginning of the year,” Lamb said.

Flow 130

Flow Balance Form Engagement 130

Inside Retail

MAY 15, 2023

The aim is to engage with users in a new digital experience journey, to create a ‘fourth space’, blending the digital universe with the real world. In such a scenario, consumers are exposed to industrial design, functionality and inner workings of products. The greatest value lies in revitalising retailing with digital interaction.

Art 130

Art Space Flow Perspective 130