Sat.Jan 18, 2025 - Fri.Jan 24, 2025

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How conversational commerce is redefining the way customers interact with brands

Inside Retail

It wasnt long ago that shopping required a trip to the store, with no guarantee that the item you wanted would be in stock. Today, consumers expect the freedom to shop on their own terms, being able to review all the options available to them online and without disrupting their daily routines. Whether its checking in-store availability for same-day pick up or having items delivered directly to their door, convenience has become a top priority.

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Top 4 Link-Building Providers to Maximize Your Organic Reach in 2025

Retail Focus

Why do some websites always seem to rank higher than others? A key factor is link building. In 2025, building strong, high-quality backlinks is still one of the best ways to improve your website’s search rankings, bring in more visitors, and grow your online presence. But why is link building so important for SEO, and how can it help your website stand out in a crowded online space?

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Trending Sources

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Major charities creating bold new brands as donor numbers fall

Design Week

Leading UK charities are rebranding themselves to increase engagement, fundraising and impact. Parkinson’s UK unveiled its new look this week, designed by Red Stone, which includes a new logo and a bespoke typeface.

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Is design still serious about improving diversity?

Design Week

Even before the news that another big company was rolling back its commitment to diversity equity and inclusion (DEI), there was a feeling in the design industry that things were changing. Speaking to us just before Christmas, Anika Ramani, the head of NOT Wieden + Kennedy, said it felt like, “agencies’ focus on DEI has […] Source What to read next: Design Week’s most read stories of 2024 | Are trend reports a useful design tool?

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The Evolving Retailers Fulfillment Strategy: Meeting Demands with Agility

Speaker: Becky Parisotto and John Vurdelja

Fulfillment is no longer just about getting products from point A to point B – it's about crafting seamless, scalable, customer first experiences. Flexible fulfillment strategies are more important than ever for those aiming to stay ahead and build resilience as retail enters a new era in 2025. Learn how to optimize fulfillment processes, tackle complex, multi-vendor orders, and create seamless customer experiences – from white-glove delivery for high-value items to quick-ship solutions for ever

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Kitchen Joy debuts in Tesco with Thai ready meals range in takeout-inspired packaging

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Westbridge Foods, leading UK importer and developer of Asian foods, announces the launch of the UKs first Thai-specialist ready meal brand,Kitchen Joy, at Tesco. The brands new range of six rice and noodle based frozen meals launches into over 580 Tesco stores this month, and features Thai classics, such as Chicken Panang, Tom Yum, and […] If you w

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Temu named fastest-growing website in Australia

Inside Retail

Temu has been ranked the fastest-growing website in Australia after recording a 72 per cent increase in unique visitors last year. The Chinese online marketplace took the top spot in Similarweb’s 2025 Digital 100 Australia report which measures the top 250 websites across various categories. Property.com.au and chatgpt.com were in second and third places, respectively.

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More Trending

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King Charles III, Peppa Pig and Wallace & Gromit help drive strong Christmas trading at Battersea Power Station as festive sales grow 13.4%

Retail Focus

Festive sales at Battersea Power Station increased by 13.4% in November and December 2024 and footfall grew by 11% compared to the same period in 2023, as the riverside neighbourhood celebrated its best Christmas to date. By the end of 2024, the riverside destination had welcomed more than 26 million visitors since the Grade II listed Power Station and Electric Boulevard, the neighbourhoods pedestrianised high street, opened to the public in October 2022.

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Virgin Media O2 Headquarters by Gensler

Retail Design Blog

As the first major office investment since its merger in 2021, Virgin Media O2 (VMO2) needed a sustainable, inclusive, and.

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Wesfarmers to wind down Catch, Kmart to acquire fulfilment centres

Inside Retail

Five years after acquiring the online marketplace for $230 million, Wesfarmers has decided to wind down Catch , citing a competitive Australian e-commerce landscape. “The recent increase in competitive intensity in the Australian e-commerce sector has affected Catch’s financial performance and growth prospects,” said Rob Scott, Wesfarmers MD. “In this environment, the Groups retail and health businesses, with their leading omnichannel offerings and trusted brands, are bet

Marketing 290
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The Fairtrade Foundation announces appointment of Eleanor Harrison OBE as its new CEO

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! The Fairtrade Foundation is pleased to announce the appointment of Eleanor Harrison OBE as its new chief executive officer. Eleanor is a visionary changemaker and strategist who brings with her 20 years of experience leading purpose-driven organisations.

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Modernizing the Frontend Experience on Salesforce Commerce Cloud

Unlock agility, boost performance, and gain control over your Salesforce frontend with the latest masterclass from Composable.com : Modernizing the Frontend Experience on Salesforce Commerce Cloud Featuring experts from Algolia, Ember, Netlify, and Stripe, this masterclass focuses on practical strategies for optimizing your Salesforce Commerce Cloud storefronts using modern composable commerce integrations.

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Merchants choose Payment Providers based on business commitment to ESG Ecommpay survey highlights the importance of PSP sustainability

Retail Focus

New research commissioned by inclusive global payments platform Ecommpay found that 61% of e-commerce merchants would definitely choose a payment provider based on their commitment to ESG. A further 38% said they might do so. The sustainability values of a potential partner have at least some influence over all respondents; 41% said they are strongly influenced, and 53% somewhat.

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“Design must avoid being sucked into the age of average”

Design Week

I really value Bill Gates’ comment that, “You overestimate the change that will occur in the next two years and underestimate the change that will occur in the next ten.” It says so much about how real change occurs in the world, but also how we humans perceive that change. Our attention is limited, so […] Source What to read next: “Ignore the hype – the best brands do” | “The AI revolution needs designing.

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Why Clothing the Gaps and Homie are urging retailers to stay open on January 26

Inside Retail

As January 26 approaches, brands are starting to signal their values to their customers. While retailers may wish to be exempt from the national Australia Day debat, a simple open or closed sign or decision to stock Australian flag merchandise says it all. While some retailers have reversed course on their support for changing the date after the failed Voice to Parliament referendum and public backlash, Melbourne-based social enterprise and fashion label Homie is standing in solidarity with Firs

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A crayfish gin makes its debut on to the craft gin scene

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Kennet Crayfish Company launches a unique craft gin using crayfish claw shells and botanicals. The distilling process releases not only the sweet delicate taste of the claws but a crayfish oil that creates a new top-quality mellow gin, smoothing the edges of the botanicals and enhancing the flavour of mixers rather than competing with them. […] If

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Secrets of a Successful Sale: Optimizing Your Checkout Process

Speaker: David Nisbet, Everett Zufelt, and Michaela Weber

Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.

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Club L London Appoints Dan Lorenson as Chief Marketing Officer

Retail Focus

Global womenswear and lifestyle brand Club L London announces the appointment of Dan Lorenson as its new Chief Marketing Officer (CMO). Dan has been a key figure in the brands evolution since 2018, initially collaborating as the Founder of boutique marketing agency Flying People. His agency secured Club L London as its first client and played a pivotal role in supporting the brands direct-to-consumer launch, where Dans expertise was integral to its early success.

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Modum Atelier arranges boutique around raised wooden pavilion

Dezeen

Architecture studio Modum Atelier has created the Moment boutique within a historic building that encloses a hidden courtyard in Nanjing , China. Located in the Xinanli district known for its network of alleys and two-storey Qing Dynasty wooden houses the Moment boutique occupies the second floor of an ancient structure that stands on two sides a small courtyard containing a jujube tree.

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Myer reveals early shareholder votes in favour of Premier deal

Inside Retail

Myer has revealed the details of early shareholder votes in favour of its proposed acquisition of Premier Retail’s apparel brands Just Jeans, Jay Jays, Portmans, Dotti, and Jacqui E. In a summary of direct and proxy votes received on the resolution before the meeting, Myer said that 95.45 per cent of its shareholders who voted before the meeting approved the proposal, while 3.82 per cent voted against it.

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Imperial Tobacco to relaunch under new trading name, Imperial Brands

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! As of 1st February, Imperial Tobacco will be launching under a new trading name of Imperial Brands. According to the company, the move is designed to reflect Imperial Brands’ purpose and vision as part of a wider global consumer business which supplies both tobacco and next generation products to adult consumers.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Shaftesbury Capital celebrates Covent Garden’s 2024 leasing activity as Alo Yoga opens in Seven Dials Neighbourhood

Retail Focus

Shaftesbury Capital has announced that luxury activewear brand , Alo Yoga, has opened its new UK location in Covent Gardens Seven Dials. Located in an anchor unit at the junction of Neal Street and Earlham Street at a key gateway to the Seven Dials neighbourhood, Alo Yogas opening follows a milestone year of brand commitments at Covent Garden in 2024.

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“It’s not about pretty objects” – we meet industrial designer Tej Chauhan

Design Week

British industrial designer Tej Chauhan operates a small team working on big brands. Next year, his eponymous practice will be 20 years old. Having cut his teeth on Nokia’s 3G phones, the studio’s work since has ranged from Tesco’s tablet and Motorola baby monitors to Rado watches, and soon-to-launch furniture. After studying product design at […] Source What to read next: Ten Takes: What is the best design of 2024?

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A Catch-22: Experts weigh in on the wind-down of the e-commerce disruptor

Inside Retail

Wesfarmers decision to wind down Catch this week has prompted strong reactions from the retail industry, with many former Catch employees, customers and armchair experts sharing their thoughts on why the company that once had a run-rate of $1 billion is about to cease trading. Inside Retail spoke to industry experts Brian Walker, founder and executive chair of Retail Doctor Group, Mal Chia, managing director and co-founder of Ecom Nation, and Dr Jessica Pallant, marketing lecturer at RMIT Univer

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New Look engages Medallia and Higher Oak to deliver a new omnichannel customer experience programme

Retail Times

Retail Times publishes international & UK retail news covering products, data, tech, packaging, people, research, comment and more besides! Medallia, the global leader in customer and employee experience, and Higher Oak, an experience management consultancy, today announced that they are working with New Look to improve customer experience (CX) across its UK and Republic of Ireland operations.

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eCommerce in 2025: How Customer Experience Drives Online Retail Success

Speaker: Jennifer Wright and Nick Barron

2025 is right around the corner, and with it comes a new wave of consumer expectations, competitive pressures, and operational challenges. Success lies in finding the balance between operational flexibility and creating experiences that keep customers coming back. The future of retail belongs to those who can stay ahead of shifting customer preferences and marketing trends. 🔮 In this session, we’ll dive deep into what it takes to keep customers engaged and your operations nimble, no matt

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Trafford Centre welcomes new variety store Flying Tiger Copenhagen, just in time for Valentine’s Day

Retail Focus

Leading retail and leisure destination, Trafford Centre , is thrilled to announce that Flying Tiger Copenhagen, the much-loved Danish variety store is set to open its doors at the centre on Friday 14th February. The new 1,500 square foot store, located on Upper Peel Avenue will feature the brands core ranges, alongside its seasonal love-themed product range in celebration of Valentines Day.

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Hempure by Jose Manuel Vega

Retail Design Blog

Hempure is one of those projects that, unfortunately, didn’t come to fruition, but that deserves to be seen and appreciated.

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Mosaic receivers to close down Rivers brand, stores

Inside Retail

Mosaics Rivers brand, along with its stores, will close by mid-April after a sale of the business could not be achieved. The receivers and managers of Mosaic Brands Group announced the closure of the apparel brand on Thursday. The shutdown will impact 136 Rivers stores and approximately 650 employees. Sale events and promotions will be run in all stores, and the timing of individual store closures will depend on stock levels.

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Designing the Billet Chair granted John Tree a chance to recenter

Design Wanted

Apropos the Billet Chair, John Tree understood he needed to step outside of his comfort zone right off the bat. […] The post Designing the Billet Chair granted John Tree a chance to recenter appeared first on DesignWanted.

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Is Your Business AI-Ready? Find Out with Orium’s Maturity Model

Generative AI is poised to redefine B2B, but scaling AI success in this space isn’t without obstacles. From fragmented data sources and complex buyer journeys to operational inefficiencies, the road to AI-powered growth can be challenging. To achieve a competitive edge, understanding your organization’s AI-readiness is essential. Orium's Data & AI Maturity Model provides a quick, actionable way to assess your starting point.

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PXP Launches the Next-Generation Technology Platform PXP Unity

Retail Focus

PXP , a leading omnichannel global payment platform and innovative industry disruptor, is announcing the launch of its industry-redefining technology platform, PXP Unity. Marking a shift in payments, PXP offers a single integration into a commerce ecosystem that makes business simpler, better and more connected. It promises to transform and empower merchants with next generation POS and online services, providing more control over their transaction data, smart routing options, and a catalogue of

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Stone Island store by OMA

Retail Design Blog

Its Paris Mens Fashion Week, and the French capital is abuzz with hotly anticipated fashion frenzy, hosting catwalk shows, trade.

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Why Myer’s new chapter has retail analysts and practitioners divided

Inside Retail

Despite shareholders unequivocal approval of Myers deal with Premier Retails Apparel Brands last week, many retail experts remain sceptical of the logic of combining the two businesses. From a practical standpoint, even from a marketing standpoint, I can’t see a logic behind the rationale for a department store with, essentially, 50 stores or 60 stores across Australia to buy another 600 or 700 smaller stores, Gary Mortimer, a Professor of Retail Marketing and Consumer Behaviour at the QUT

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Michelle Leung’s emotion-infused cocktail hour essentials 

Design Wanted

Whats the best way to enjoy a Martini? Theres that lavish looseness you need to feel embraced by. And those […] The post Michelle Leungs emotion-infused cocktail hour essentials appeared first on DesignWanted.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.