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“No immediate impact”: Experts weigh in on Senate Committee’s recommendations

Inside Retail

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

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How retailers can meet changing customer needs: RedSeed

Inside Retail

According to the National Retail Association, two thirds of consumers are now planning on reducing discretionary spending, with verticals such as jewellery, home and furniture, and footwear expected to have a difficult few months ahead. Anything a brand can do to facilitate that will go a long way in building customer retention.

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The $15bn impact: Physical touchpoints drive Australian e-commerce revolution

Inside Retail

The E-commerce Delivery Benchmark Report 2024 – a comprehensive study commissioned by Auctane, ShipStation’s parent company, in collaboration with Retail Economics – surveyed 8000 consumers and more than 800 online sellers across eight markets. Returns – once viewed as a friction point – now emerge as a loyalty catalyst.

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A Short Guide To Technographic Data And The Information It Provides For Retailers

RetailMinded

You can break it down in many ways to get beneficial information; technographic data is just part of the extensive data spectrum. . All information about customer buying habits, demographics, usage statics, etc., Instead, it gives information about how customers use technology. .

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Welcome to the new customer experience

Inside Retail

In today’s new normal, the shopping experience is no longer defined by the boundaries of bricks-and-mortar, but by the customer journey as a whole. Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. Creating cohesive customer experiences.

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CommBank helps unlock opportunities for businesses

Inside Retail

An insights tool from CommBank is helping businesses learn more about their customers to improve overall customer experiences. It stands to reason that Greenhalgh knows a bit about the meat retail business. The data is used to inform push advertising to the group’s target demographic.

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Adapting To Changing Consumer Behavior: Strategies For Indie Retailers

RetailMinded

According to McKinsey & Company , 75% of consumers are exploring new shopping behaviors, indicating a significant change in their preferences and priorities. Understanding Changing Consumer Behavior The retail industry is undoubtedly no longer what it used to be; customer shopping habits and preferences are quickly changing.