The $15bn impact: Physical touchpoints drive Australian e-commerce revolution
Inside Retail
FEBRUARY 26, 2024
The E-commerce Delivery Benchmark Report 2024 – a comprehensive study commissioned by Auctane, ShipStation’s parent company, in collaboration with Retail Economics – surveyed 8000 consumers and more than 800 online sellers across eight markets. Returns – once viewed as a friction point – now emerge as a loyalty catalyst.
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