Consumer Customer Engagement Engagement Perspective 
Inside Retail
FEBRUARY 21, 2024
Consumers shopping in physical stores are seeking a more personalised and relevant engagement with retailers today, based on their needs and desires – they want more than conversations with sales associates merely trying to sell them something. Store associates are lucky if they can engage beyond ‘How can I help you?’
Inside Retail
APRIL 29, 2021
Lacoste Japan, operator of the French premium casual brand, has collected zero-party data based on the consent of the consumer in preparation for the upcoming restrictions on the use of cookie data. Consumers were asked to choose their favourite long sleeve polo colours and vote against other colours. Campaign objectives.
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Retail Focus
DECEMBER 12, 2023
Retailers who incorporate interactive elements can encourage passersby to engage with the scene, which enhances the overall experience and makes it memorable. Retailers are no longer using static displays; now they use cutting-edge technology like augmented reality and interactive elements to engage passersby.
Inside Retail
JUNE 5, 2023
Consumers in Singapore are extremely conscious about what they purchase. We aim to enhance our consumer-brand identification with consumers of the Southeast Asian region by engaging with customers directly and creating a tangible brand experience that will in turn strengthen customer loyalty,” he noted.
Inside Retail
MAY 27, 2021
Many retailers have been forced to find new ways to engage their customers, sustain their businesses and find new opportunities for growth leading to an accelerated shift from physical retail to e-commerce. Consumers say they want relevant communication, and retailers say that it is a crucially important effort.
Retail Focus
NOVEMBER 7, 2022
Customers and the public are becoming more informed about sustainable development, as it has become closely linked to the environment. They changed their perspective by doing business by including clients in their practices. The customer journey in the sustainable luxury pop-up store. If so, what?
RetailMinded
JANUARY 10, 2024
Of course, the reality is, there will be favorite brands and products that are easily recognized and loved by consumers always – which we value – but there is also value for many consumers in discovering products and brands that are lesser known. of consumers check their text notifications within five minutes of receiving a text.
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