Don’t inbox-watch: How Officeworks’ merchandise GM balances his attention
Inside Retail
FEBRUARY 23, 2023
I’ve attended a number of study tours and sourcing trips across South America, Europe, the United States and South-East Asia, as we expanded our product range and learned from what other players globally are doing. The other lesson I’ve learnt is to talk to your customers regularly. You will always learn something from them.
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