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How Jeanswest went from VA to Clothing Store of the Year in 12 months

Inside Retail

Despite the numerous obstacles the retailer faced in 2020, Jeanswest managed to retain the trust and loyalty of consumers, recently taking the title of Clothing Store of the Year 2020 in the Roy Morgan Customer Satisfaction Awards. Yeung said these e-commerce giants are an important factor in growing the brand’s consumer base. “We

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From China to India, how the world’s retail markets stack up: report

Inside Retail

In an era marked by economic flux and shifting consumer preferences, the global retail landscape stands at a pivotal juncture, ripe with both challenges and opportunities. trillion in 2022 and grew at a CAGR of 8 per cent from 2017 to 2022. It was valued at $3.8 Estimates suggest China’s social commerce market enjoyed a 40.25

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Why ‘buy now, pay later’ stocks fell in 2021, and what’s in store

Inside Retail

But if you took a punt and bought shares in any of them over 2021, there’s a good chance you’ve lost money. The state of the sector isn’t as bad, however, as suggested by news reports claiming stock have plunged an average of 80% in 2021. Which is bad for consumers, but potentially good for profits. Low profitability.

Marketing 130
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Imagine being able to see into the future

Inside Retail

And gaining unique insights into consumers’ likely purchasing behaviour is now possible through the CommBank Household Spending Intentions (HSI) Index. The CommBank HSI Index uses advanced analytics to help retailers better understand consumer or household spending intentions. Notably, it has achieved a correlation of 0.90

Consumer 130
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How digital payments can help businesses lead in customer experience

Inside Retail

Consumers, too, preferred to use contactless payments or to shop online. In the 2021 financial year, the number of payments on card rose to 12 billion, a 22 per cent increase on 2019 and up by more than 4 billion since 2017. 7 PwC, Frictionless – the future of shopping, November 2022.

Reimagine 130
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Breaking down Black Friday 2023: Retailers share how it went

Inside Retail

per cent increase in the number of consumers that purchased from brands powered by Shopify, with Australians ranking fourth globally in total spend. Shopify also reported a 26 per cent increase in in-store sales – as tracked by its POS systems – compared to 2021. Australian merchants using the e-commerce platform saw a 22.7

Shopping 246
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Retail spending intentions fell in January, but the rebound gathered pace

Inside Retail

As the new year gets well and truly underway, consumer spending appears to be shaking off the impact of the Omicron variant. CBA Chief Economist Stephen Halmarick said the CommBank HSI Index in January had returned to levels that resemble September 2021 (during the Delta lockdowns). Consumer led recovery remains intact.