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Three practical solutions to drive brilliant customer engagement

Inside Retail

As we know, today’s consumers are doing much of their shopping online. The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . Between May 2020 and May 2021, Australians spent $48.1

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How YouTube aims to take a piece of the social commerce pie

Inside Retail

Modern consumers, especially those within the Gen Z age bracket, are becoming increasingly interested in shopping methods that differ from the traditional e-commerce model of a direct-to-consumer website or shopping online via big-box retailers. However, TikTok Shop isn’t the only major player in the social commerce landscape.

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Apac tipped to fuel global airport retail market recovery

Inside Retail

per cent this year, resulting in a boost in retail sales. Retail analyst at GlobalData, Koyel Ray, said Apac’s airport retail sales fell by $10 billion in 2020 before rebounding slightly last year to $11.8 GlobalData’s latest report found the number of passengers in Apac will surge by 33.9

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Former INTU Shopping Centre set to transform into West Midlands leading lifestyle destination

Retail Focus

A multi-million pound programme of investment announced today by Ellandi , a UK privately-owned shopping centre operator, is set to transform Merry Hill shopping centre near Birmingham into a best-in-class regional retail destination and the most vibrant family lifestyle destination in the West Midlands by July 2025.

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Inflation Should Be the April Fools Joke, But It's Not

Bay Cities

We are still driving hard with retail sales in America. We know for certain ecommerce blew up in 2020 and in 2021 online sales drove towards an estimated 17 percent increase over the prior year. And all of this took place while keeping their doors open for us to shop (because Americans love to shop)!

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Asia’s retail property market is back – get ready for rent increases

Inside Retail

Retail property was put to the sword in 2020, but now it is surging back across Southeast Asia. While retail is glamorous, many industry professionals will admit that retail property is kind of a boring necessity. per cent of retail sales, official government figures from Singstat show, down from 13.0

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Dan Murphy’s MD talks digital channels and drinks innovation

Inside Retail

Murphy opened his first bottle shop in 1952 in Chapel Street, Prahran, Victoria, and differentiated the business by offering a guarantee to beat competitors’ prices. We haven’t seen any indication of customers trading down when it comes to the products they shop for with us,” Pfeiffer-Smith said. per cent in 2020.