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Three practical solutions to drive brilliant customer engagement

Inside Retail

The number of touchpoints to reach them and the amount of data being generated, continues to skyrocket, which can sometimes make for a very disjointed customer engagement strategy. . When customer engagement is done right, brands can build customer loyalty by providing impactful, user-centric experiences. Take Ticketek , for example.

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Apac tipped to fuel global airport retail market recovery

Inside Retail

per cent this year, resulting in a boost in retail sales. Retail analyst at GlobalData, Koyel Ray, said Apac’s airport retail sales fell by $10 billion in 2020 before rebounding slightly last year to $11.8 GlobalData’s latest report found the number of passengers in Apac will surge by 33.9

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Inflation Should Be the April Fools Joke, But It's Not

Bay Cities

We are still driving hard with retail sales in America. We know for certain ecommerce blew up in 2020 and in 2021 online sales drove towards an estimated 17 percent increase over the prior year. He believes the store presence is the best value for the buck to engage and drive value for its clients the shopper.

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Dan Murphy’s MD talks digital channels and drinks innovation

Inside Retail

In the future, we believe customers will still want to visit physical stores, but they will do so for experiences and to engage with others, rather than just picking up a bottle. per cent in 2020. This is why] we are focusing on format innovation to meet the changing needs of customers.” per cent over the year.

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Asia’s retail property market is back – get ready for rent increases

Inside Retail

Retail property was put to the sword in 2020, but now it is surging back across Southeast Asia. While retail is glamorous, many industry professionals will admit that retail property is kind of a boring necessity. per cent of retail sales, official government figures from Singstat show, down from 13.0

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It’s not e-commerce anymore – it’s just commerce

Inside Retail

From 2020-22, retailers took the opportunity to accelerate their digital transformations. For many, this meant bringing forward investments in e-commerce to sustain a level of sales activity. Engaging experiences that attract customers to the website or the store will only go so far.

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Rate of Returns Jumped 6 Percent in 2021

VMS

(PRESS RELEASE) Retailers expect more than $761 billion in merchandise sold last year to be returned by consumers, according to a report released today by the National Retail Federation and Appriss Retail. retail sales, which soared to $4.583 trillion in 2021. “As retail sales last year. billion (10.6